How to enter the correct shipping weight on Mercari and never get those shipping fees when you go drop your package off at the Post Office!I hope this video . I contact support again explaining the situation but they insist that because I cancelled the transaction there is no way for me to get compensated for this sale, even though my buyer has the pants and is happy with them. If you choose to do this, reach out to us using the form below. I'm so confused as to what I said wrong. And you only pay a 10% sales commission plus minor shipping fees. Like Mercari, you can cancel the order and have the buyer repurchase the item. Save up to 40% Save with discounts on flat-fee standard and economy shipments. Reviewers complaining about Mercari most frequently mention customer service, credit card, and phone number problems. I don't mind paying the difference but what should I do? But don't worry, How To Pack & Ship An Xbox (With Pictures). Here are the steps for using Mercari Pack and Ship: Mercari lets merchants ship any way they like. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All you need to do is take this shipping code to the nearest UPS Store. See Forever postage stamp prices and other postage rates. *Based on a comparison completed December 18, 2022. . Cookie Notice Any shipment over 50 lbs in actual or dim weight will be charged freight rates. 166. You guys can get whichever weight you guys want that weighs up to 25lb,50lb,etc. Read more about the benefits we can offer for your online marketplace. There's no fee to list items. That way, you can charge a flat shipping rate or add the estimated shipping to the cost of your item. So I let my buyer know (she agrees to the plan) then go ahead and cancel the sale thinking that that will make the turn around for the repurchase quicker and that it will mean more of the buyers funds won't be tied up in this purchase than necessary for long. I picked 0-1 pounds but my package was really 1-3 pounds. Mercari prepaid labels can also save you up to 40%* on shipping costs. At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. As of January 22, 2023, USPS Regional Boxes were discontinued. Can I just tell them it weighs more than what the label says and pay the difference there? However, mistakes do happen so communication is key when it comes to providing customer service. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. This means youre free to use your own boxes and packaging. wrong shipping weight : mercari That is if you dont mind printing your own labels and providing the buyer with the tracking number. These rates offer an average of 40% savings compared to the retail pricing of each carrier (for standard or economy rates. USPS postage rates offer low-cost mailing and shipping prices for domestic & international customers. Make sure you choose a shipping option that includes insurance, like USPS Flat Rate. Mercari lets you ship using any boxes that meet their size and weight requirements. We like to think of it as local selling, reimagined. Be sure to keep the buyer informed on what you decide to do. How do I do my own shipping on Mercari? - remodelormove.com A package with the longest side exceeding 48 inches or second-longest side exceeding 30 inches. open a conversation window with them. Buyer wants me to reduce size of package to trigger lower shipping Here's my invitation link : https://merc.li/9gJErd6vbHave questions? New comments cannot be posted and votes cannot be cast. If the buyer is paying for shipping and you need to change the weight or dimensions you can either cover the additional cost yourself at the post office, or cancel the transaction and edit the listing so the buyer can repurchase. Fees on Mercari - Mercari: Your Marketplace mercari ship on your own option Once your item sells you will be provided with a printable shipping label to print at home and secure on the package. The easiest way to fix the postage difference without contacting the buyer is to pay the difference in postage at the post office yourself. Well, it depends. How to enter the correct shipping weight on Mercari and never get those shipping fees when you go drop your package off at the Post Office!I hope this video helps you guys.How To Make Over $1,000 Online Start Making Money Online Today (E-Book )https://isabel-cee-shop.fourthwall.com/products/how-to-make-over-1-000-onlineShop my favorite amazon productshttps://www.amazon.com/shop/isabelcee(this a affiliate link I may receive commission if you purchase any products thank you guys for the support)Business InquiriesEmail: simplyisabelcee@gmail.comCheck out my shop: bellaisabella11: Get up to $30 off* when you use my code QTHMUV to sign up for Mercari. There are a couple of outcomes that can happen from doing this. Heres a quick primer to make things easy so you can declutter, list, and get paid quickly. The shipping fee will be deducted from your Mercari balance. If the actual package weighs more than the label, the best thing to do is to explain to the buyer and have them repurchase the order after you cancel it. Once the item is sold, you cant change any of the shipping options unless you cancel the order (Refund buyer button). The maximum weight for Mercari Pack and Ship boxes is 150 lbs. 1099-K Reporting and Disclosure Information. With Mercari Local, your item will be picked up from your doorstep and dropped off at the buyer on the same day, with no need to exchange cash or meetup. Keep in mind that when you ship on your own, the package doesnt qualify for Mercari Shipping Protection. Like Mercari, Depop requires you to enter a weight estimate when you use shipping with Depop. Hopefully, this helps if anyone else ever finds themselves in a similar situation. Feel free to use Easyships rate calculator when picking between Mercari shipping options. So what are your options if your package weighs more than the label? Just select Mercari Local when listing, and when you make the sale, youll schedule a pickup, set your sold item out, and a driver will take it from there. As a tradeoff for the effort, you could save money on sourcing your own rates. In order to avoid any package weight discrepancies in the future, make sure you invest in a shipping scale and a measuring tape. I sold an item and printed the label but the label says its only 5 lbs when its really closer to 10. Unfortunately, Mercari doesn't offer international shipping. Buying a new label means a new tracking number will have to be uploaded. Its smart to consider the cheapest shipping rates when deciding how you want to ship. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. Make sure the weight class you select includes the total weight of your item with packaging. Shipping mistakes happen. Prepaid labels offer a single price for shipments to and from any US state (excluding Hawaii or Alaska) using the top carriers UPS, USPS, and FedEx. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. Mercari Review: What I've Learned After $28,000 in Sales - DollarSprout By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. My Parcel Weighs More than Stated On the Shipping Label. What Now Below we talk more in detail about what happens if you put the wrong weight on your shipping label. I shipped an item and I estimated the weight because I didnt have the scale. After you cancel the order, edit the shipping options and then ask the buyer to purchase the item again. Though youll need to print your own labels and share the tracking details yourself, you could save 20-70% on Mercari shipping rates especially on larger items. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); Like shipping any other underweight package, you are responsible for the postage difference. TL;DR: if you have shipping issues never cancel sales before the item has been returned to you. To edit your Ship from address in the app, go to the Order Status page and tap Edit beside your address. Mercari: How to Ship and Shipping Prices | Hustle & Slow Book shipping. The post office is now telling my buyer they need to pay to get their package and my buyer didn't have cash on them so the post office wouldn't give them their package. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Question about shipping weight : r/Mercari - Reddit If you choose to ship an item using your own label, youll need to provide a valid tracking number. Archived post. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items pretty much anything that you can ship. Shipping | Mercari lumbo484 4 yr. ago It was USPS dr_jr_president_phd 4 yr. ago Now its time to send the item to the buyer. Here are some common questions when using online platforms to sell. It is important that you are as accurate as possible with the parcel information at the booking stage. The item I sold had free shipping so I paid for all the shipping, thanks! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); Read Next: How to Ship on Your Own on Depop. By: Ina Steiner. But who pays for the shipping label? This is because the platform emails you the shipping label, insures packages up to $200, and includes package tracking. Prepaid labels offer a single price for shipments to and from any US state (excluding Hawaii or Alaska) using the top carriers UPS, USPS, and FedEx. For more information, please see our The cost of the new label will be deducted from your list price. Your product will be sent via UPS Simple Rate, aka flat rate, including insurance for $200 and package tracking. I also think that this could be a situation that dishonest buyers could game that sellers should be aware of. A good option would be the free shipping boxes provided by top courier services. That is why this option is not recommended. Set wrong Weight for shipping what do I do? : r/Mercari - Reddit We rely on our customers to provide accurate information to prevent additional surcharges for overweight packages as well as other inconveniences. Especially if the buyer is supposed to pay for shipping and the shipping cost difference will significantly reduce your earnings. Youve joined the 10,000+ brands that use Mercari to sell new or used products. With Easyship, you can save nearly 20% off Mercari shipping rates. You may have to offer a partial refund to cover the added shipping cost. Does anyone know what will happen? Make sure that you communicate with your buyer and clearly explain the mistake. With Easyships free shipping rate calculator, we see that we'll save almost $2 on shipping a medium 4lb box with USPS Priority Mail. Heres a full breakdown of all the Mercari shipping options. This is where a shipping scale comes in handy. I understand now that I definitely should have waited to cancel the sale until I actually got the pants back, but I'm still frustrated that support cannot figure out any way to help remedy this situation when both me and the buyer are trying to fix it. In some cases like shipping with a platform like Mercari and Depop, you may have to cancel the order and have the buyer repurchase the item. The package will not be collected if it is clearly overweight. For orders that qualify, its even easier than Mercari Prepaid. Packages are limited to 150 lbs with a maximum length of 45, and a maximum width of 20. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures), Cheapest Way To Ship A Package: Step-By-Step With Pirate Ship. The UPS Store associate uses the code to package and ship the product on your behalf. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. Luckily it was not a really high dollar sale so it wasn't too expensive of a lesson for me to learn, but still I'm pretty annoyed. Make sure that the order is updated with the new tracking number and message your buyer so theyre aware. Mercari's envelope shipping is garbage and a major risk to sellers Here are a few Mercari shipping tips to help to get it right from the start. Remember that the dimensions and weight must include the packaging. The post office is now telling my buyer they need to pay to get their package and my buyer didnt have cash on them so the post office wouldnt give them their package. I then contact mercari asking about how to get an updated shipping label so that I can send the pants back when they get to me and support tells me the only way to do this is to cancel the sale and have her repurchase. If you realise before the pick-up that your package is overweight, contact our customer support team for advice. If you ship an overweight package, you risk losing a lot of time and money. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Seller pitfall to be aware of wrt shipping issues : Mercari - Reddit The package may also be sent back to you until you pay the postage difference, causing a delay for your buyer. Make sure the weight class you select includes the The package size must be less than 45" (longest side) x 20" (second longest side). 9 days ago. English Espaol Customer Service My USPS Go to USPS.com Site Index. So I sold a pair of jeans and accidentally picked the <1 pound option when I should have picked the 1-3 pound option. Easyship is happy to bring you these Mercari shipping tips in our efforts to help merchants simplify shipping and save up to 91% on every shipment. If youre shipping a package up to 50 lbs and 45 in length and 20 in width, consider using a prepaid Mercari label to save money and give you peace of mind. By contrast, shipping yourself means finding your own shipping service. Shipping and Delivery Fees on Mercari We offer low, fixed rates with USPS, FedEx, and UPS for packages weighing up to 50 lbs - with a maximum length of 34". This will keep the tracking number the same. Value 596. I picked the wrong shipping weight So I sold a pair of jeans and accidentally picked the <1 pound option when I should have picked the 1-3 pound option. Postage Rates & Prices | USPS How To Ship On Mercari | Avoid Shipping Fees!! - YouTube Message the buyer While some people may think of adding stamps to cover the postage difference, keep in mind that you will be paying a retail rate with this option. Follow these steps to ship with Mercari Prepaid: Mercari Pack and Ship is a great way to ship large, bulky, or fragile items. Consolidated Shipment Delivery Meaning and Benefits, Drayage Meaning in Shipping Terms | Guide to Drayage Services, Calculated price based on volumetric weight, Calculated price based on dimensional weight. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sometimes you list items with the intention to change the weight at a later time. I reach out to my buyer who apologizes and says it was her mistake and updates her address on mercari.