Regence BlueCross BlueShield of Utah. Box 995 Birmingham, AL 35298 Arkansas Arkansas BCBS PO Box 2181 Little Rock AR 72203 -2181 Arizona BCBS of Arizona . Claims determinationsThe plan will notify you of action taken on a claim within 30 days of the plan receiving it. Step 1: Start your internet browser, and then go to the official regence bluecross blueshield of oregon claims address website. Out-of-network providers may submit a claim on your behalf. You have the right to file a grievance, or complaint, about us or one of our plan providers for matters other than payment or coverage disputes. Phoenix, AZ 85072, Retail Pharmacy Program Learn more about informational, preventive services and functional modifiers. The members full name (the name of the employee, retiree, or dependent covered by the plan), The member ID number (starting with a W on your UMP member ID card), The name(s) of any providers involved in the issue you are appealing, A statement describing the issue and your desired outcome, A copy of the Explanation of Benefits, if applicable, or a list of the claim numbers you are appealing. If MAXIMUS disagrees with our decision, we authorize or pay for the requested services within the timeframe outlined by MAXIMUS. Blue Cross Blue Shield Association - Wikipedia Medical records from your provider, if applicable. Learn about Regence Lewiston, ID office. Download a form to use to appeal by email, mail or fax. We must notify you of our decision about your grievance within 30 calendar days after receiving your grievance. Regence users: make the switch to the Availity Web Portal You have been redirected from the Regence or Asuris Northwest Health Provider Center. Once that review is done, you will receive a letter explaining the result. Username. Be on the lookout for future communications with more information about this exciting enhancement for submitting claim appeals through Availity. 2023 Regence health plans are Independent Licensees of the Blue Cross and Blue Shield Association serving members in Idaho, Oregon, Utah and select counties of Washington. PDF Member Reimbursement Form Choose an option. Regence Blue Cross Blue Shield of Oregon - Yelp For more information about dual coverage, read the If you have other medical coverage (or UMP High Deductible "If you have other HDHP coverage") section in your plans certificate of coverage. When the plan is the primary payer (pays first), UMP pays its normal benefit as described in the certificate of coverage. Products and networks Learn more about the products we offer and the provider networks that support them. Media Contact: Audrey Glasby Regence BlueCross BlueShield of Utah Regence . Espaol | If the decision was after the 60-day timeframe, please include the reason you delayed filing the appeal. Regence bluecross blueshield of oregon claims address Regence BlueCross BlueShield of Utah | Regence For prescription drug coverage, show both plan cards to the pharmacy and make sure they know which plan to bill first. Find the right fit for your next chapter with top-rated coverage and care you can trust. Your budget. If requested, we will supply copies of the relevant records we used to make our initial decision or appeal decision for free. Box 890179 Camp Hill, PA 17089 Your provider must submit all clinically relevant information to the plan by phone or fax. TTY/TDD users can call 1-877-486-2048, 24 hours a day/7 days a week. PO Box 1271 MS C7APortland, OR 97207-1271 This form is to be used only for services in Oregon and Clark County, WA. Locate a network pharmacy by using the Pharmacy Locator Tool. You can submit your appeal online, by email, by fax, by mail, or you can call using the number on the back of your member ID card. If you or your dependents have other insurance, you must let UMP Customer Service and Washington State Rx Services know so claims are paid correctly. You cannot ask for a tiering exception for a drug in our Specialty Tier. Learn how our innovative solutions can help your employees live healthier, while helping you manage your costs. PO Box 52080 Instructions are included on how to complete and submit the form. Coordination of benefits (COB) happens when you have health coverage through two or more groups (such as your employer and your spouses employer), and these two group health plans both pay a portion of your health care claims. Step 2: Next, locate the "Login" button at the top-right corner. Find the correct address listed under the type of service received (see explanation). WELLMARK BCBS OF IOWA. Claims - PEBB - Regence Polski | 4 0 obj FAQs & Resources Your life. stream A list of reciprocal partners as well as membership benefits can be found at lifeflight.org. First, you'll need to gather these documents: An itemized bill from your provider that describes the services and charges. Prescription questions?Call Customer Service and choose the Pharmacy option. Requests to find out if a medical service or procedure is covered. Box 999Appleton, WI 54912-0999Fax: 1 (855) 668-8550. Claims not submitted to UMP within 12 months of the date of service will not be paid. Instructions: 1. You have the right to appeal, or request an independent review of, any action we take or decision we make about your coverage, benefits or services. The Regence Operations Trainer I would have two years' experience in operational areas to include customer service, claims, membership and/or delivering training in a matrixed environment or . To see if you qualify for Extra Help, call: 1-800-633-4227. Regence BlueCross BlueShield of Oregon Availity Web Portal Support Phone Number 1.800.AVAILITY (1.800.282.4548) (toll free) Support Hours Mon-Fri, 7:00 a.m. to 4:00 p.m. (PT) Site URL http://www.regence.com What's available in the portal On the Availity Web Portal, you can: To obtain information on the aggregate number of grievances, appeals and exceptions filed with the plan contact Customer Service. Make sure Costco Mail Order Pharmacy or PPS has the information for both plans and knows which plan is primary. Blue Cross Blue Shield Association (BCBS, BCBSA) is a federation, or supraorganization, of, in 2022, 34 independent and locally operated BCBSA companies that provide health insurance in the United States to more than 115 million people. Rev 3/2007 PO BOX 21267 SEATTLE, WA 98111 800-845-0377. Click on your plan, then choose theGrievances & appealscategory on the forms and documents page. When UMP pays second, you must still pay your deductible before UMP pays benefits. Blue Cross Blue shield claim submission address | Medical Billing and Regency Blue Cross Blue Shield Of Oregon (541) 772-8906 Visit Website Map & Directions 2057 Commerce Dr Medford, OR 97504 Write a Review. medical equipment supplier, ambulance services, applied behavior analysis services (ABA) or clinical social worker. 636 GRAND AVE DES MOINES, IA 50309 800-245-6105. Claims edits If you do not submit your claims through Availity Essentials, follow this process to submit your claims to us electronically. For any appeals that are denied, we will forward the case file to MAXIMUS Federal Services for an automatic second review. Para humingi ng tulong sa Tagalog, pakitawagan ang numero ng telepono ng Serbisyo sa Kostumer (Customer Service) na nakasulat sa likod ng inyong kard bilang miyembro. A decision to deny, modify, reduce, or terminate payment, coverage, certification, or provision of health care services or benefits, including the admission to, or continued stay in, a health care facility. In the left-hand column, locate the state where services were rendered. You will also receive a decision on your appeal within 30 calendar days. All from Regence, a company committed to service, community and this place we call home. You should wait until the primary plan has paid to submit a secondary claim to UMP, unless the primary plan's processing of the claim is delayed. You must submit prescription drug claims within 12 months of purchase. Attn: Appeal UnitPO Box 40168Portland, OR 97240-0168. Regence BlueCross BlueShield of Oregon providers located in Clark County, Washington: Within 24 months after payment of the claim or notice that the claim was denied or within 30 months for claims subject to coordination of benefits. Coronary Artery Disease. Note: If the pick-up location is in Washington, refer to theWashington claims submission map to determine where to send your claim for processing. BCBS State by State | Blue Cross Blue Shield Regence BlueCross BlueShield of Oregon | Regence Follow the steps below to submit your claim online. When UMP pays second to another plan that covers the member, UMP will pay only an amount needed to bring the total benefit up to the amount UMP would have paid if the member did not have another plan. Please do not submit attachments (e.g., X-rays, periodontal chartings) with your pretreatment estimate or initial claims submission. 7:00 AM - 6:00 PM PSTFax: 877-239-3390 (Claims and Customer Service)Fax: 877-202-3149 (Member Appeals only)Fax: 866-948-8823 (FEP Care Mail or fax both the claim form and the provider's claim document (or bill) to: Regence BlueShield Attn: UMP Claims P.O. Claims and clinical appeals address: PO Box 21702 Eagan, MN 55121 Care management Phone: 844-996-0329 Fax: 888-302-9325 2023 holiday closures January 2 May 29 July 4 September 4 November 23 November 24 December 25 Members: Log in/register at MyBlue Customer eService, Regence Blue Cross Blue Shield of Oregon - FEPPO Box 31105Salt Lake City, UT 84131, Regence Blue Cross Blue Shield of Oregon - FEPPO Box 1269Portland, OR 97207. The second high-deductible health plan cannot include an HSA. Please reference your agents name if applicable. Visit the Regence provider website, regence.com to learn more about: Contact Us View information about who to contact for questions and issues. An appeal qualifies for the expedited process when the member or physician feels that the member's life or health would be jeopardized by not having an appeal decision within 72 hours. For member appeals that qualify for a faster decision, there is an expedited appeal process. Please include the following information when requesting an appeal: The plan will send confirmation when it receives your appeal. Examples: medical doctor, osteopath, optometrist, chiropractor, physical therapist, audiologist, independent laboratory, nurse practitioner, durable You are about to leave regence.com and enter another website that is not affiliated with or licensed by the Blue Cross Blue Shield Association. You can also download the appeal form and submit your written appeal by email, fax, or mail:Email: UMPMemberAppeals@regence.comFax: 1 (877) 663-7526, Mail:UMP Appeals and GrievancesRegence BlueShieldPO Box 91015Seattle, WA 98111-9115. Youll receive notice of the action on your complaint within 30 calendar days of our receiving it. If your coverage changes, call UMP Customer Service and Washington State Rx Services. Regence: The most trusted name in health insurance The plan will not pay claims for prescription drugs submitted more than 12 months after purchase or prescription drugs purchased from an excluded pharmacy. Location. Your budget. Regence BlueCross BlueShield of Utah offers health and dental coverage to 528,000 members throughout the state. Care Management Programs. Marvin Thomas email address & phone number | Regence Bluecross Diabetes. PO BOX 25956 SALT LAKE CITY, UT 84125 800-662-0876. Were proud to stand with you during this challenging time. | Waiting too long on the phone, waiting room, in the exam room or when getting a prescription, The length of time required to fill a prescription or the accuracy of filling a prescription, Access to health care benefits, including a pre-authorization request denial, Claims payment, handling or reimbursement for health care services, A person who has bought insurance for themselves (also called a contract holder) and any dependents they choose to enroll. 2023 Regence BlueShield. We will notify you if we need more time to respond. You can also call Washington State Rx Services with the information at 1 (888) 361-1611 (TRS: 711). 2003 Western Ave # 600, Submit a Preauthorization Request Need help with a claim? Claims Submission Map | FEP | Premera Blue Cross You are about to leave regence.com and enter another website that is not affiliated with or licensed by the Blue Cross Blue Shield Association. Dental billing - Regence For services outside this area, please contact customer service directly at 1 (800) 365-3155 as your claim will require special handling. If you do not submit your claims through Availity Essentials, follow this process to submit your claims to us electronically. State/Alpha Prefix Claims Filing Address Alabama BCBS of Alabama P.O. Washington State Rx ServicesPO Box 40168Portland, OR 97240-0168. 3 0 obj Send your claim or correspondence to the Blue Cross Blue Shield plan in the state where the laboratory work was sent for testing.Example: The lab service you used is in Arizona but the sample was sent to Nevada for analysis. UMP may cover some supplies through the medical benefit and other supplies under the prescription drug benefit. CLAIM.MD | Payer Information | OR BCBS (Regence) Regence Bluecross Blueshield of Oregon - Dun & Bradstreet Regence BlueShield serves select counties in the state of Washington and is an Independent Licensee of the Blue Cross and Blue Shield Association. Circumstances beyond the plans control. While it's a good idea to submit a complaint as soon as possible, there isn't a deadline to do so. Call the phone number on the back of your member ID card. Regence BlueCross BlueShield of Utah is an independent licensee of the Blue Cross and Blue Shield Association. We offer the option to subscribe to receive the following communications via email: Subscribe to receive an email when new editions of the provider newsletters are available. Complete the Prescription Drug Claim Form and send it with your pharmacy receipts to: Pharmacy Manual ClaimsP.O. We will ask your permission if we need more time to respond. Contact us as soon as possible because time limits apply. Premera Blue Cross Blue Shield of Alaska - FEP PO Box 33932 Seattle, WA 98133-0932 Phone: 800-562-1011 6:00 AM - 5:00 PM AST Fax: 877-239-3390 (Claims and Customer Service) Fax: 877-202-3149 (Member Appeals only) Fax: 866-948-8823 (FEP Care Management - prior auth/pre-service requests) Email Members: Log in or register - MyBlue Customer eService Pre-authorization View services and supplies that require pre-authorization. Please use the comment section for additional information. Regence BlueCross BlueShield of Oregon is an independent licensee of the Blue Cross and Blue Shield Association. Allied professionals, including behavioral health, vision, chiropractic and other complementary service providers: Contact your allied provider relations representatives & consultants. Manage your claimsGet your prescription claims history, view your benefits and claims information, and more by logging in to your Washington State Rx Services Account. Attn: Member Appeals Lack of information. See our FAQs for more claim information and contacts. Ting Vit | Dental billing. Learn more about global periods, modifiers, virtual care, unlisted codes and NCCI bypass modifiers. Contact Us | Blue Cross Blue Shield You can send your appeal online today through DocuSign. Provider Contacts | Provider | Premera Blue Cross The following information must appear on the provider's itemized bill for the plan to consider the claim for payment: a. %PDF-1.5 Provider Representative Contact Form - Regence Tagalog | | In every state and every community, BCBS companies are making a difference not just for our members, but For the Health of America. Claims - SEBB - Regence Oregon - Blue Cross and Blue Shield's Federal Employee Program Deutsch | Those documents will include the specific rules, guidelines or other similar criteria that affected the decision. Regence BlueShield - FEPPO Box 31207Salt Lake City, UT 84131, (Attended sleep study at outpatient part of a hospital, home hospice, organ/tissue transplants, clinical trials. If your prescribing physician asks for a faster decision for you, or supports you in asking for one by stating (in writing or through a phone call to us) that he or she agrees that waiting 72 hours could seriously harm your life, health or ability to regain maximum function, we will give you a decision within 24 hours. 2023 Regence health plans are Independent Licensees of the Blue Cross and Blue Shield Association serving members in Idaho, Oregon, Utah and select counties of Washington. Your life. View our clinical edits and model claims editing. Procedure and diagnosis (codes) or description of the injury or illness, d. Provider's name, address, phone number, and National Provider Identifier (NPI) or Tax ID number, e. For ambulance claims, also include the ZIP code where the member was picked up and where they were taken. complies with applicable Federal and Washington state civil rights laws, Determine the county where the service was performed* (see exceptions below). For the Health of America. It was formed in 1982 from the merger of its two namesake organizations: Blue Cross was founded in 1929 and became the Blue Cross Association in 1960, while . Regence Provider Appeal Form Special Message: Coming soon, you will be able to dispute (appeal) a claim on Availity from the claim status result page. Contact us - Regence Open 24 hours a day, 7 days a week. As a nonprofit independent licensee of the Blue Cross and Blue Shield Association, Regence is part of a . Quickly identify members and the type of coverage they have. If additional information is needed, we will send you a request. Claims & payment Claims & payment Learn how to identify our members' coverage, easily submit claims and receive payment for services and supplies. You are about to leave regence.com and enter another website that is not affiliated with or licensed by the Blue Cross Blue Shield Association. %&xv}`kfg`O>=toy,y_bI)45T\ei@{65z9|i8NhI;nTSp~b5[iN_ pn+JsX;fz|4]R 8ZTJ.#fdP]^RP|z~-3KT\n:)O68m+zm96th+/5O6=%7;s"(CTF fZTreF`Tzq`a=6>GGW[tXudM+W6`m~yuCCu xd!XDmSdoQ/= y?ck r1rMc.c0>'1|\a{ enTc |GBl]|mCxr,. There are three levels to the appeals process: first-level, second-level, and external review (independent review). Please contact the Medicare Appeals Team at 1 (866) 749-0355 or submit the appeal in writing and stating you need a fast, expedited, or hot" review, or a similar notation on the paperwork. Regence BlueCross BlueShield of Oregon hiring Trainer I in Medford Sign in to your Regence account. You receive services from an out-of-network provider. If you have questions about eligibility and enrollment:Employees:Contact your payroll or benefits office.SEBB Continuation Coverage members:Call the SEBB ProgramPhone: 1 (800) 200-1004 Step 2: Next, locate the "Login" button at the top-right corner. Stay up to date on what's happening from Salt Lake to St. George. <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> ), Tel:800-562-1011Fax: 877-239-3390 (Claims and Customer Service)Fax: 877-202-3149 (Member Appeals only)Fax: 866-948-8823 (FEP Care Management - prior auth/pre-service requests), Premera Blue Cross - FEPPO Box 33932Seattle, WA 98133, Retail Pharmacy Program Any enrollee may appeal a decision made by the School Employees Benefits Board (SEBB) Program regarding SEBB eligibility, enrollment, premium payments, or premium surcharges (if applicable) to the SEBB Appeals Unit. If additional information is needed, we will send you a request. Learn more on the HCA website. Regence BlueShield of Idaho. Din kehji k'eyeedgo, t' shdi k anidaalwoi bi bsh bee hane ninaaltsoos bee atah nilinigii bined bik. Professional Services are performed by a doctor or other healthcare professional. Italiano | Consult theFEP local plan directory to find addresses and telephone numbers for other plans.Note: If the laboratory work was sent to Washington for testing or analysis, refer to theWashington claims submission map to determine where to send your claim for processing. About Regence BlueCross BlueShield of Oregon. To request or check the status of a redetermination (appeal). Regence BlueShield serves select counties in the state of Washington and is an independent licensee of the Blue Cross and Blue Shield Association. <>>> People with a hearing or speech disability can contact us using TTY: 711. Select a State. The plan must receive all relevant information with the appeal to make sure the most accurate decision is made. Be sure to include any other information you want considered in the appeal. PDF State Mail to Mailing Address City, State Zip You can submit a claim online through your Regence account, or you can fax or mail your claim to Regence. Claims determinationsThe plan will notify you of action taken on a claim within 30 days of the plan receiving it. If you have questions, contact Washington State Rx Services Customer Service at 1 (888) 361-1611 (TRS: 711) Monday through Friday 7:30 a.m. to 5:30 p.m. (Pacific). To send an electronic claim, use the Availity clearinghouse with payer ID HMA01. Box 1106 Lewiston, ID 83501-1106 Fax: 1 (877) 357-3418 . the instructions to determine where to send claims or correspondence. If services were rendered in New York or Pennsylvania, then use the state-specific file address PDF. See how our affordable Regence plans offer coverage, access and convenienceso you can live your best. (Note: Claims received with an ICD-9 code will be rejected with a notice to re-bill using ICD-10.) There are several levels of appeal, including internal and external appeal levels, which you may follow. That way, we can verify your account and start helping you as quickly as possible. Blue Cross and Blue Shield of Montana will process the claim. Call customer service and web support at 800-607-0546 between 8 a.m. and 6 p.m., Monday through Friday, Pacific Time. Regence BlueShield of Idaho is an independent licensee of the Blue Cross and Blue Shield Association. Use the appeal form below. Management - prior auth/pre-service requests), Members: Log in or register - MyBlue Customer eService, Retail Pharmacy Program PO Box 52057 Phoenix, AZ 85072, Retail Pharmacy Program PO Box 52080 Phoenix, AZ 85072, Phone:800-552-0733Fax: 801-333-6523 (Mark claims: Attn New Claims)Email: Log in or register - MyBlue Customer eService, Regence BlueShield - FEPPO Box 857Lewiston, ID 83501, Regence BlueShield - FEPPO Box 1388Lewiston, ID 83501Customer Service. Regence Lewiston, ID Office | Glassdoor Oregon's Sustainable Cost Growth program, and the ability the state's For information on false claims, see False claims or statements in your certificate of coverage. Usually we will send you an Explanation of Benefits (EOB) statement or a letter explaining our decision about a pre-authorization request. Rocketreach finds email, phone & social media for 450M+ professionals. For more information about authorizing a representative to request an appeal for you, read the Confidentiality of your health information section of your plans certificate of coverage. First- and second-level appeals are part of an internal review process, while independent reviews are part of an external review process.