3) Must improve the Live chat!the Live chat put me in a cue where I was 49th. Tammi was patient with this newbie. Keep trying, floor tickets have been known to pop-up minutes into a sale, Use the mobile app and web browser simultaneously. She also checked in after short silenced periods to let me know she was still on the call and was actively working on my issue. It is incredible. No violations at all and they TOOK OUR TICKETS BACK. The rows are big and a lot of people will eventually cram down in this area. I have confidence if I ever have troubles in the future they will be handled with grace like Tarah has handled this. During a presale where there is limited inventory being sold and strong demand it can be very easy for a promoter to push inventory that is farther from the stage thus saving the easier to sell premium seating for the general public onsale. Sign up to receive our communications, please fill in the following fields and hit submit. This app barely works. It works essentially the same as the web browser. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. PSA: Be careful using AXS when purchasing your tickets Don't buy expensive tickets from brokers if you can avoid it- instead buy your tickets directy from the box office and get a fair deal. Ticketmaster owns almost every ticketing service, including the resale ones. Dominique on the other hand that I attempted asking the exact same info of was completely useless, didn't offer anything for info/explanations and had me wishing I'd had used Ticketmaster instead. Then Friday night we get an email that we were hording tickets - 4 - and they took them all away. We are dedicated to making the needed changes so in the future you have the best experience. If you're gonna buy resale, make sure it's as close to face value and that you communicate with the seller to ensure it's a real person. What is a pre-sale? We didn't violate any rules. But LaDeja provided outstanding service! While we cant be certain, we have a working theory which can probably be extended to ALL presales, possibly including fanclub presales and that is as follows: If people are desperate for tickets they are more likely to buy the first tickets that are available, even if those tickets are farther away from the stage. Plans can . ~VP, Contact Center. Join a small group of fans for an Opry evening you won't forget. Jessica C. is a great addition to our team. Once you download the app, search for the event you want. Guys what are "AXS Premium" tickets? : r/tylerthecreator - Reddit On top of that, he accidentally purchased them on my AXS account, leaving me with 6 tickets for Halloween night, since i'm over the limit, it has me concerned about my tickets being canceled, although AXS agents have told me this won't happen. Woman on phone was at least kind even though she couldnt help me either. I got to the event, having paid for 10 tickets, and the etickets didnt work. BUY THE PERFECT TICKETSFront row or on the aisle? What's a VIP Package? Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. They are not some kind of premium deal or anything offered by the artist, it's just AXS giving scalpers a storefront to fuck you over. It works essentially the same as the web browser. Here you will find tips and tricks to get the best seats for events on sale through AXS. A couple of Avett songs are in that quiet range and the place gets spooky so much you feel like you can hear a pin drop. How do I get a pre-sale password? ~VP, Contact Center, I was having a hard time login into the app but LaDeja helped me. AXS.com Ticket Buying Tips | Ticket Crusader The ticket industry is broken, and the entire business of event sales needs a serious overhaul. After a few tries you will have to rejoin the waiting room, another good reason to use multiple windows. I don't like GA, just because I like to have a seat and know it will still be there if I go get a drink and come back. Nobody wants to miss out on tickets completely and if you are told that youd better buy the presale instead of waiting for the onsale it means that the onsale can hold better tickets and better inventory so that others who might not accept 200 level or back of the floor wont have to they can squabble over the good seats that werent sold during the presale. That is my general rule of thumb - as long as I can get reserved seats in the first 50 rows, I will go. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Will I get better seating during a presale? Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. It would seem you are only able to sell AXS Premium tickets on their dedicated platform, and for some reason I can't list them for a lower price than I paid, it will only allow me to list them for the full amount. Very helpful and much appreciated. So many things can happen to interrupt the chat wait, the longer your customers are waiting in cue. Dont see anything you are looking for? Ticketmaster and LiveNation make finding presale passwords difficult for fans and ticket brokers alike. Tammi is a great addition to our team. Thanks for the review and enjoy your event! For more information, see the developers privacy policy. Thanks for the review and enjoy your event! USE TICKETS WITH THE APPNo paper required. AXS.com now has a mobile app, so here are AXS.com ticket buying tips for the web browser and mobile apps. Think again. This means that all ticketing for the Grand Ole Opry and the Opry House venue, the historic Ryman Auditorium, as well as the Opry's "Ole Red" Blake Shelton-themed venues in . In the past Amex cardmembers have been given access to seats in the first ten rows even though those tickets are premium seating and the producer is already charging a higher rate for them. Views here are great. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! Treat yourself to special perks in our Circle Room premium lounge before and during the show! Its all a fan needs, all in one app. The worst part is that consumers found all this out, demanded change, and nothing happened, which emboldened the industry to further screw us over since there's no repercussions now. }); Greta Van Fleet Presale Codes and Ticket Info, Ani DiFranco Presale Codes and Ticket Info, Parker McCollum Presale Codes and Ticket Info, Nate Bargatze Presale Codes and Ticket Info, Jo Koy Presale Codes and Ticket Sales Info, Craig Ferguson Presale Codes and Ticket Info, Andrea Bocelli Presale Codes and Ticket Info, Jordan Davis Presale Codes and Ticket Sales Info, Umphreys McGee Presale Codes and Ticket Info, Chelsea Handler Presale Codes and Ticket Info, Chris Stapleton Presale Codes and Ticket Sales Info, All-American Rejects Presale Codes and Ticket Info, Tedeschi Trucks Band Presale Codes and Ticket Info, Regina Spektor Presale Codes and Ticket Info, Anthony Rodia Presale Codes and Ticket Info, Chris DElia Presale Codes and Ticket Info, Chris Young Presale Codes and Ticket Info, Jason Bonham Presale Codes and Ticket Info, Loreena McKennitt Presale Codes and Ticket Info, Elvis Costello Presale Codes and Ticket Info, Kathleen Madigan Presale Codes and Ticket Info, Jeff Dunham Presale Codes and Ticket Info, Ali Wong Presale Codes and Ticket Sales Info, Lauren Daigle Presale Codes and Ticket Sales Info, Eric Clapton Presale Codes and Ticket Info, Diana Ross Presale Codes and Ticket Sales Info, Queen and Adam Lambert Tour Announcements, Dierks Bentley Presale Codes and Ticket Info, Angela Aguilar Presale Codes and Ticket Info, Jim Jefferies Presale Codes and Ticket Info, Lindsey Stirling Presale Codes and Ticket Info, How to get American Express Presale Tickets. My service rep for live chat was great. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Thanks for the review and enjoy the event! Tammy is a great addition to our team. This update includes performance improvements and bug fixes. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. ~VP, Contact Center. Commemorative photo. This might be on the server side but regardless, something to fix. Kaci C. is a great addition to our team. The site owner may have set restrictions that prevent you from accessing the site. Hi Maanasa,Thank you so much! We are working hard to provide the best customer experience so your feedback does not go unnoticed. ~VP, Contact Center. With AXS Premium, fans can choose the perfect ticket based on their individual preferences. The limited competition of the fanclub presale gives real fans the edge there are fewer brokers trying for tickets, and far fewer moms and dads hoping that they can buy tickets for their kids. Klicka hr fr att kontakta oss. Which presales have the best seating? West Conf Semis: Los Angeles Lakers at Warriors Rd 2 Hm Gm F in, West Conf Semis: Los Angeles Lakers at Warriors Rd 2 Hm Gm G at, Boywithuke with special guest Naethan Apollos show in a, Luke Bryan Farm Tour in Brooklyn, WI Sep 22, 2023 presale code, West Conf Semis: Los Angeles Lakers at Warriors Rd 2 Hm Gm Es, Drake: Its All A Blur Tours show in a city near, Hamilton (Chicago) at James M. Nederlander Theatre in Chicago, 10 Things To Know Before Your First Concert, How to get Cashback from Ticketmaster/Livenation, The Wild Kratts Live!s event in Rosemont, IL Nov 17th, 2023 pre-sale code, Josh Thone: Live In Concert in Appleton, WI Jun 4th, 2023 pre-sale passcode, Alessandras Dance Academy in Warren, OH May 27th, 2023 presale password, Naethan Apollo in Salt Lake City, UT presale code, BoyWithUke, with Naethan Apollos show in Toronto, ON Sep 19, 2023 presale password, BoyWithUke, with Naethan Apollos show in Philadelphia, PA presale passcode, Boywithuke with special guest Naethan Apollos show in a city near you presale password, Luke Bryan Farm Tour at Gar-Lin Dairy LLC in Eyota Sep 23, 2023 presale passcode, Luke Bryan Farm Tours show in Colfax, IA Sep 21, 2023 presale code, Fan club presale information can also be found, Buckhead Theatre events calendar and ticket information, Tabernacle events calendar and ticket information, The Masquerade - Hell events calendar and ticket information, Savannah Civic Center - Johnny Mercer Theatre events calendar and ticket information, Peoria Civic Center events calendar and ticket information, BONKERZ COMEDY SHOW free presale code Jackpot, NV Jul 14, 2023. You will need to get up there early and sit in line to go up ramp early in the day for these seats. Thanks for the review and enjoy your event! Nashville, Tennessee 37219. We were able to obtain the four-day passes we wanted, and have been trying to figure out how to unload the other tickets. Thanks for the review and enjoy your event! I don't have any experience w the premium tickets on AXS myself. As strange as it may seem American Express is often the worst option during a presale. Verification can help ensure real people write reviews about real companies. Hi juanita,Thank you so much! Official Tickets and Your Source for Live Entertainment | AXS.com This does NOT happen in every case weve seen venue newsletter presale codes unlock front row center, but rarely and not at all recently . We were thinking about going to The Avett Brothers concert in July and we missed out on their VIP tickets, so we were checking into the GA tickets and weren't sure if it was worth the trip if we were going to get stuck too far away. Overall very bad experience and I will be uninstalling it until the next time I'm forced to use it for a show. Do not buy scalped tickets. Do you get better tickets during a presale? - TM Presale Codes Good luck using it. Get up close with one of the nights country artists as they step in the Circle Room to say hello and welcome you to the Opry. AXS Mobile ID Ticketing FAQs | T-Mobile Arena It has a buggy interface. I feel like it's going to be difficult to find a buyer at this price, so it would appear I'm just stuck with these tickets and eating the cost. found at the bottom of this page. Hi natalie,Thank you so much! Venues owned and operated by AEG utilize their own ticketing website to battle Ticketmaster www.axs.com. Privacy Policy | A total waste of my time.Soon after I posted this, AXS responded with a canned reply that they have used word-for-word to reply to other negative reviews. IP: 54.36.126.202
Really?!!!. So for theatre events Amex is usually the best especially for Broadway shows where Telecharge is selling tickets. Companies can ask for reviews via automatic invitations. For more information, please see our she is an exemplary employee and should be considered a valued asset of the company, HiMark,Thanks for the review! Martha was very helpful navigating a few aspects of the AXS website and in changing my email address, which, unlike certain other MAJOR ticket sellers, one cannot do online in the account section once logged in. AXS Tickets - Apps on Google Play Do not fall for it. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. It goes against our guidelines to offer incentives for reviews. Replies to negative reviews in < 24 hours. There's also been comments posted on other sites that up higher there's a lot more people smoking (and not just regular cigarettes) even though smoking is not allowed. Rows for General Admission and Reserved Seating vary from show to show. Join a small group of fans for an Opry evening you wont forget. The developer provided this information and may update it over time. Be careful, your computer might not be fast enough to handle that many windows, test it first. 30 minutes before the onsale, you will have the option to join the Waiting Room: If you have a password, enter it and press Proceed. found at the bottom of this page. Get up close to where country music stars and legendsmake history every week,live on the Opry. Hi Andrew,Thank you so much! Stay Up-To-Date with The Opry. After trying to get my tickets for the last two weeks, she took the time to figure out the issue and actually get my tickets to me. You might think that with a presale password you will certainly get tickets that are close to the action, maybe on the floor near the stage maybe even in the front row. Official tickets and your source for live entertainment. Want to make your Opry night extra special? Hi customer,Thank you so much! I was unable to attend my event due to a workplace injury, and Jessica was able to empathize and help me get a refund! We have been buying and reselling tickets for a long time and have valuable knowledge about the industry that can help fans get coveted tickets to their favorite events. Terms & Conditions | It took a few tries to actually complete checkout. You will then be placed in the Waiting Room: Don't be fooled - AXS Premium Seats is for scalpers/resale Request ID: 7c09f2cd788e2a70. Thanks, and welcome! I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. she told me I could not be on Wi-Fi when using the app so she hung up on me. She kept me informed of the progress. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Helped me with what I needed help with! Front Row Mezzanine, Front Row Balcony these are often made available during an Amex presale, provided you have the platinum or centurion card, or the phone number for customer service at least . Your seat number is located on the tag on the front of your seat. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. HiDan,Thanks for reaching out to us and providing feedback. 600 Opry Mills Drive Besk vr hjlpsida fr mer hjlp och support. Premium Lounge Pass | Opry This from the Red Rocks website - "The seat rows are numbered bottom to top 1 through 70. Basically I had a situation where, during the initial Halloween on-sale, a friend of mine thought they were purchasing two four-day passes, and by mistake accidentally purchased two AXS Premium tickets for Halloween night only, to the tune of $500ish each. Alternatively, you may use, Hyatt Regency Denver At Colorado Convention Center, Baymont by Wyndham Denver International Airport, The Brown Palace Hotel and Spa, Autograph Collection, Embassy Suites by Hilton Denver Downtown Convention Center. Every package is different, and each artist will offer their own unique experience. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. There was no way for me to respond in the chat.The number that I was given to call 888-929-7948 was a medical alert sales promo. 5 stars!But the AXS App gets 1 little star only. ~VP, Contact Center, Shar'Da B. ensured that my issue was resolved and it was truly appreciated. In fact, I usually open 3-5. She paid with her own money and we paid with ours. Saw a gorgeous double rainbow at Tedeschi Truck show last year. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. I had no trouble signing in and viewing my tickets at that time. We have been wanting to go to a concert at Red Rocks but there doesn't seem to be a lot of information online about the difference between reserved tickets and general admission. We are dedicated to making the needed changes so in the future you have the best experience. They have multiple kids of cards and different levels of access during their presales, we cover them in a bit more details here. You will then be placed in the Waiting Room: It will open the page once the onsale starts, select your tickets and be fast: If you dont want the tickets, the bummer is you have to restart and then join the Waiting Room again. Please note that a ticket for the show on the same date is required. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. and our Official Tickets and Your Source for Live Entertainment | AXS.com EASILY SELL YOUR TICKETSPlans can change. Scan this QR code to download the app now. Now, tell me why this is happening. I was chewing my nails. No point in calling for help. Laura M is a great addition to our team. Copyright 2023 Apple Inc. All rights reserved. Frequently Asked Questions - First Avenue There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. Slim chance of course but..2) No customer service support PHONE # !? more, You seem to have JavaScript disabled. Or any way to cross-post to another selling sight to garner interest for them? they could definitely learn a thing or two from her. I had to get on my phone. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I personally prefer not to be in first few rows and would rather be 10-20 rows back by sound board. Stefan is a great addition to our team. By purchasing tickets directly from AXS (the official event ticketing provider) fans can eliminate the risk of purchasing tickets that may be considered lost, stolen or counterfeit. What is AXS Premium? - AXS Help Center Lendia is a great addition to our team. Lendia F is a great addition to our team. Lets begin with the presale thats most likely to give you really good access to tickets: The Fanclub Presale where each fanclub member gets their own unique code (codes that cant be shared on sites like this). :). Rows for General Admission and Reserved Seating vary from show to show. Klicka hr fr att kontakta oss. For more "perspective" you might want to read this thread: http://www.tripadvisor.com/ShowTopic-g33388-i253-k7209443-Denver_this_summer_Red_Rocks_Question-Denver_Colorado.html. AXS Tickets on the App Store We are dedicated to making the needed changes so in the future you have the best experience. This is the version of our website addressed to speakers of English in the United States. Sample delicious bites from Nashville favorites. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Super helpful! My daughter was so insanely excited for this concert and getting tickets for the first time ever trying to purchase them, so clearly their restrictions help and I respect that. It makes it special because the band is looking a lot of the audience straight in the eye. AXS Help Centre Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats, AXS Premium and more. Has anyone had any luck reselling AXS tickets on their site? There's no way AXS can hope to be highly rated without it. They did a quick job and responded in a timely manner. What does face value mean? Makayla is a great addition to our team. Sierra H. is a great addition to our team. Thanks for the review and enjoy your event! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. ~VP, Contact Center. We sometimes have discounts and promo codes too (not often, it does happen from time to time). Find out how we combat fake reviews. HiA,Thanks for reaching out to us and providing feedback. Take home a memento of your amazing night. Frequent disconnects, logouts, failed connections, and several features they say exist but don't. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. ~VP, Contact Center. If you have never been to Red Rocks, just being in the venue is worth the trip. Treat yourself to special perks in our Circle Room premium lounge before and during the show! We are dedicated to making the needed changes so in the future you have the best experience. Hi jnphillips,Thank you so much! Thank you so much!! Here's everything you need to know about VIP packages, how to buy one, and why they're worth the splurge. The view from "up in the nosebleeds". There are a number of reasons why this kind of presale will give you good seating, but it mostly boils down to one thing: limited competition. For the concert we looked at, there were GA tickets at all different price points but we were under the impression that GA was just first come first serve for seats. Web Accessibility. There are only so many fanclub members, and only so many of them are going to want tickets for one show but a good size block of tickets will be reserved to try and keep them happy. YOU THE BESTEST!! Kaci C, AXS USA was very friendly and helpful. Even if they left us with 2 tickets we would have made due. Seats are numbered right to left facing the stage (lower number to the right higher number on the left). Martha J had to dig very deep to find my tickets after they got lost in the system and the venue name changed. Up higher is a crap shoot, the sound is good but sometimes it is occupied by people more interested in talking and texting than the show. Hi Damian,Thank you so much! But for stadium shows its a little trickier in some cases if you search for Amex tickets you find a ring of seats around the Middle (200/300) level and some on the floor in the back half. Anyone have any experience reselling AXS tickets or advice here? Select the tickets to sell, and then set your price and selling options. How to List and Sell Tickets on Axs | the Complete Guide | Live Nation Password for April: VINYL I had a situation that needed some creative repair and she definitely handled it well. Lendia helped me right away, and I received the content immediately! Listen live to the station that made us famous: WSM, broadcasting since 1925! And why did I pay such exorbitant surcharge fees for THIS experience? Choosing seats at the venue was a frustrating experience because the app kept freezing up when browsing for tickets. 2023 Trustpilot, Inc. All rights reserved. Buying Tickets - AXS Help Center Are AXS Premium tickets sold for every event? It will continue to be open for MN Timberwolves home games from 4 p.m. - 11 p.m. and/or when there is a show in the First Avenue Mainroom or 7th St Entry. I think the promoters gets to set it up how they like it. The bottom line: Livenation knows how to suck as much money as possible out of each attendee to their concerts, holding back good tickets until the rabid demand of the presale is over seems like just another way to make selling every seat in the house that much easier. The live chat rep Lendia F was really helpful. { It's not VIP, but it's "AXS Premium". Click here. Anyone can write a Trustpilot review. AXS Partners with Grand Ole Opry & Ryman For Exclusive Ticket