Other exclusions apply. Fortunately, you can make your return to any Argos store it doesnt need to be the store in which you originally made the purchase. 12.15 Argos Ltd reserve the right to decline or withdraw Habitat.co.uk eGift Cards, and the right to amend these terms and conditions of Habitat.co.uk eGift Cards at any time and to take appropriate action, including the cancellation of the eGift Card, if, in its discretion, it deems such action necessary. Argos has an extended Christmas return policy. Depending on where you live, we have made some changes to how you can return an item: In England - from Monday 19 July, item(s) can be returned to any Argos store, in-line with our returns policy. 12.3 GBP Habitat.co.uk eGift Cards can be used in full or part payment for goods online at Habitat.co.uk, in any UK Argos store including Argos in Sainsburys or online at argos.co.uk, including current promotional offers, at the prevailing prices listed. For more information about our extended returns policy, please click here. We track and monitor this analysis to ensure our prices remain as competitive as possible. Bringing back a used item to Argos : r/AskUK - Reddit We cannot deliver to BFPO addresses, or the Republic of Ireland. Returns. It will also need to be in its original packaging, with all tags still attached. [deleted] This place has a useless returns policy. The original receipt or another proof of purchase is required too. Required fields are marked *. Argos Limited reserve the right to alter or terminate the Nectar points offer at any time without the need for prior notice. PayPal refunds can take up to 30 days. We reserve the right to reclaim Nectar points where we consider goods have been bulk purchased or for onward re-sale. Argos returns policy - 'unopened and unused' - MoneySavingExpert Forum We often link to other websites, but we can't be responsible for their content. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. 1.9 Certain video games and DVDs are the subject of a legally prescribed age restriction, determined by the British Board of Film Classification. No you dont need the original packaging to return faulty goods to Argos, or any other retailer. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! After the 30 days, you go to the SOG act and the 6 months. Argos returns policy: Everything you need to know | Expert Reviews read through these terms and conditions carefully before using this website. The goods are provided as compliant with technical, safety, labelling and other legal requirements in the place where they are sold. We will provide you the option of reconfirming your order at the correct price or cancelling it. Does ASDA Sell Amazon Gift Cards (Secrets Nobody Is Talking About). Argos returns procedure for faulty goods - MoneySavingExpert Forum 5.3 Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. Nectar rewards are also subject to Argos' own Terms and Conditions. If you've changed your mind and need to return an item, you have 30 days from the date of collection or from the date of delivery to return your item(s). 12.2 Habitat.co.uk eGift Cards can be loaded with any amount from 1 to 500. 4.3 a) Online price errors. 12.14 If any product purchased with a Habitat.co.uk eGift Card is subsequently exchanged for product of a lower price or a refund, any money owing will be added to a new Argos Gift Card or eGift Card. If you don't have a printer at home, you can print your label at a ParcelShop with a Print In Parcelshop device. Am I required to return all free items associated with my purchase to receive a full refund? After 30 days they will repair it. Youll need to send back any freebies, special offer/ discounted products you got in conjunction with the original item. Once you open the CD, DVD, or disc, you cannot return it any longer. Quantities of goods supplied per order and/or per customer, including those goods on price promotion, may be limited if the order limits availability for other customers, takes in our reasonable opinion, unfair use of our offers, or creates a potential health and safety issue during delivery. 8.7 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected. All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions. Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. All Rights Reserved. Argos returns policy for TVs | AVForums c) a person who is a permitted successor or assignee under Section 8.8 above of the rights or benefits of these terms and conditions may enforce such rights or benefits. If the product is faulty, youll need to contact Argos to make your return. Sainsburys Argos is a trading name of both: 4.8 Any sale of a product that includes alcohol is appropriated to the contract at: 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NW. Failing to do so may result in additional shipping costs. All items must be unused and in the same condition as when they were bought. Exchanges will depend on current stock levels. Subject to these terms and conditions you are authorised to view and download our website for your personal use only. 9.8 To use your Gift Card online, input the card number and PIN at the payment stage of your order. 485850. You can pay any remaining balance online with a credit/debit card (including Argos Card, but not Argos for Business card or Argos Gift Cards). If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. Look up your consumer rights. Each item must have its original packaging and tags as well as be in a resalable condition. 10.1 Argos Monthly Care, Breakdown Care, Jewellery & Watch Care and Replacement Care are provided by Domestic & General Insurance PLC. It was basically meant to be a temporary laptop I would use until my main one came back from repairs and then I would sell this one, however not even 1 week in the laptop started lagging so bad it was causing problems. 11.1 You can collect 1 Nectar point per 1 on qualifying spend at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. Its obvious it hasnt been used. 12.8 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). 10.3 Compare online - You can compare the prices of product care for your electrical goods online using any internet enabled device at: www.compareextendedwarranties.co.uk. 8.2 We have selected our products on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance. All you need is the product, your proof of purchase and the original packaging (or proof of purchase if the item is faulty). Help & FAQs - COVID-19: Can I still return an item? - Argos 11.10 Nectar points are not available in the Republic of Ireland, on delivery charges, purchases of Argos Gift Cards, e-Top ups, iTunes vouchers, gift cards, Argos Pet Insurance, in game currency, Argos clearance stores, Argos for business, Argos spares, Habitat outlet stores, mobile phone cards, vouchers or sims. If you return your item(s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we'll start the refund. Touch device users, explore by touch or with swipe gestures. 7.2 Subject to Section 7.1 above, Argos will use reasonable endeavours to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website Argos will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and Argos accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site. 11.19.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products in-store at Argos, in 500 points/2.50 increments. Please note that this email is not an order confirmation or order acceptance from Argos. Argos.co.uk Returns and Refunds For the first 6 months, Argos have to prove that the fitbit is NOT faulty. b) If you have purchased using an Argos Monthly Payment Plan, you will need to return the item for a refund and purchase the item again at the lower price, either online by reapplying for the Argos Monthly Payment Plan or instore via an alternative payment method, For FastTrack, Tu clothing orders, or other orders where payment is made at the time of ordering for in store collection, the price you pay is the price specified at the point of placing the order and not the prevailing price in store at the time of collection. 9.19 Argos Ltd reserve the right to decline or withdraw Gift Cards or eGift Cards, and the right to amend these terms and conditions of Gift Card at any time and to take appropriate action, including the cancellation of the Gift Card, if, in its discretion, it deems such action necessary. 11.17 The Nectar point collection programme is subject to the Nectar collector rules which are set out in the Nectar registration pack, brochure and online at www.nectar.com. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. For example, if you buy an item that is on sale for $12 for a bundle of 3, and the original price of each item is $5, you wont receive $5 for each item returned. This list is not exhaustive. If you choose to cancel and have already paid for the goods you will receive a full refund. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. So disappointed the laptop technically doesnt have any faults, although it has crashed (BSOD) twice more since the last crash and is still lagging horribly, but when the store manager asked me to show her its faulty I couldnt because when youre not doing anything on the laptop it obviously wont lag and have any problems. If you had it delivered, or if it's a large item, we can collect it for free and refund your original delivery charge. Some items like food, pierced jewellery and underwear can't be exchanged or refunded, unless they're faulty. And for the first two years, Argos are responsible for replacement / repair / refund. Large items are items that require two or more people to handle the delivery. Does Argos take returns without a receipt? Reddit and its partners use cookies and similar technologies to provide you with a better experience. PayPal refunds take longer, with a timeframe of up to 30 days. This is the one tied to your original shipping address. 11.18.3 Any remaining balance will need to be paid in full. 4.3.1 If, in our opinion, any person or persons, whether acting on behalf of themselves or a business, engages in practices that call into question the fair use of the check and reserve and/or click and collect systems, we reserve the right to cancel reservations or orders and / or to restrict / block access to the check and reserve and/or click and collect systems for that person or persons. 8.1 The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. You can use a kiosk receipt, confirmation email, e-receipt, or your order number. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. 9.4 Gift Cards purchased within Argos stores can be loaded with any amount from 1 to 500. Save my name, email, and website in this browser for the next time I comment. 2) Sainsburys Supermarkets Limited, Registered office: 33 Holborn, London, EC1N 2HT, registered number: 03261722 (England and Wales). Information that you provide on this website when registering and/or placing orders must be accurate and complete. 1.7 We may change the website in any way or delete features at any time and for any reason. As this laptop was bought just four days ago then it is covered by that policy. Are you entitled to a refund when the item you've bought is faulty To get a faulty good repaired or replaced, follow our step-by-step guide. Argos requires all returns to be taken with . Can I return an item if I have opened it to Argos? This doesnt apply to laptops apparently. Argos returns policy: Everything you need to know | Expert Reviews If you had it delivered and your item is faulty or damaged by us (during the delivery process), and you return the full order, we'll refund the delivery charge, if you paid one, as well as the item cost. 9.18 If any product purchased with a Gift Card or eGift Card is subsequently returned or exchanged for product of a lower price or a refund, any money owing will be returned to the original Gift Card or eGift Card. PayPal refunds can take up to 30 days. Please note that if the item has been inspected and is not returned as described we reserve the right to reject the refund or offer a partial refund depending on the condition of the item returned. Argos - Sainsbury's - Argos returns policy: Everything you need to know We invite users to post interesting questions about the UK that create informative, good to read, insightful, helpful, or light-hearted discussions. economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or. If a free item was received with the purchase, you must return the free item. If you wish to return an item to Argos you must take your items to a qualifying location. If you use PayPal, refunds can take up to 30 days. Copyright 2023 Consumer Advisory. However, it may take a few days before the money appears in your bank account, depending on how long the funds take to clear. 4.1 4.1 We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. c) If we reasonably believe you have misused our website, we may suspend or cancel your access to it and/or cancel any orders you have placed; 1.6 Access to our website may temporarily be restricted for repairs, standard maintenance or the introduction of new services. Very important to keep your receipt with. This is because faulty goods are covered by the Consumer Rights Act, which states that goods must be fit for purpose and as described. Returns & Refunds | Go Argos Wowcher Mystery Holidays Are They Worth It? Collect 1 Nectar point per 1 on qualifying spend at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. This will not affect your statutory rights. 8.4 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. 5.4 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible. Where you decide to use the products in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. If youre returning an item in store, youll be able to receive a refund immediately. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. Goods are subject to availability. The Habitat.co.uk eGift Card cannot currently be used in Habitat stores, or for Habitat branded product or any other product within Sainsburys stores or online at Sainsburys.co.uk. Your receipt is the easiest form, but Argos will accept other forms of proof. 11.21 Nectar points can be only be used by the Nectar card holder. Expert's reports Beyond six months, it's up to you to prove that the problem was there when you received the goods even. Well, weve got you covered. If you cant find one of the above, dont worry. I have never known Argos to offer a partial refund on anything I have returned. You must begin your return within 30 days from the date of your purchase to qualify for a return. If you have a large item to return, please Scroll down to start a Live Chat, or head to our contact us page. Returns & Refunds | Tu clothing - Sainsbury's 11.25 Nectar cards remain the property of Nectar 360 Limited and must be returned on request. This offer does not include Argos eBay stores. However, you will need to have your proof of purchase, such as a receipt or email confirmation of your order. See 11.24 below for information about refunds. Returns, Cancellations and Substitutions**. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control. 8.8 These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except: 11.12 Only one Nectar card may be used per transaction. If you paid by cash or gift card you'll be refunded in store using the original payment method. 7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. However, youll need to have the original packaging, and any tags will need to be attached. 4.6 All prices are shown in s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise (see Home delivery information for further details including Express delivery charges). PayPal refunds can take up to 30 days. Just like with regular returns, items returned under the Christmas policy can be returned or exchanged for something else, as long as it is in their original . Minimum redemption value = 2.50. Terms & Conditions | Go Argos If you received your Argos order and were not satisfied you may be curious about how to return your items. If you cannot have an exchange due to stock levels, youll be issued a refund instead, as explained above. https://www.argos.co.uk/help/returns-and-refunds/. We'll refund the Nectar portion of your payment as an Argos Gift Card (which is only redeemable at Argos). Can I add something to an existing order? I bought a shark duo clean. It is only when, as you say, it is faulty or not fit for purpose that you have extended rights. I returned it to Argos and asked for a refund (there were no more in stock at that branch and it had become 20 cheaper since I bought it). I decided that I dont want it anymore and I thought I would return this one but instead of getting a refund I would exchange it for a better laptop for an extra charge. You must show valid proof of purchase to receive a return and process a refund. In Northern Ireland - from Friday 30 April, item(s) can be returned to any Argos store, in-line with our returns policy. Are you searching Argos return opened item, wondering whether you can return your purchase? The items being returned must not be opened or used. Help & FAQs - Where is my refund? - Argos It may take up to 5 working days to appear in your account (depending on your bank). So where possible, always pay. Scan this QR code to download the app now. 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. Don't forget, all returned items must be in line with our returns policy, these products will need to be unused and in their original packaging, with proof of purchase. Naturally, none of this affects your consumer rights. 11.19.2 Present your Nectar card or Nectar App at a staffed till to spend your Nectar points (subject to system availability). 6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. Use up and down arrows to review and enter to select. Use up and down arrows to review and enter to select. we would like to exchange it for some other fryer. Drop it off in a Locker. Editor, Marcus Herbert. I can not. Argos Limited 2023. Orders are subject to availability and at the discretion of the store. Registered Office: Castelan Ltd, Alpha House, Sunnyside Road North, Weston-super-Mare, North Somerset, BS23 3QY, United Kingdom. The means of doing so are the same as above:. Otherwise, well have to take it off the refund amount, sorry For example, if you bought 2 items costing 5 each on a buy 2 for 8 offer and return only one, well charge you 5 for the one you kept and refund you 3.
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