The faster the merchant processes the refund, the With any luck you will receive mulitple refunds! * Subject to cruise, airline, or any other supplier policy, ** Subject to individual cruise line, airline or other supplier policy, We are 100% committed to our customers satisfaction, Found a better price - we'll match it! 90 - 57 days. I would recommend avoiding them at all costs. Do we all get free onboard credit? Of course, each stateroom key card is assigned to a specific passenger and also acts as ID and your way of making purchases on board. From the date of booking until 91 days before departure. It is non-transferable. For fly-cruises, departure day is the date of the flight departure. The website is very poor and does not provide adequate information. Please check your booking confirmation to see how your booking is protected and who the principal provider of your holiday is. The amount of onboard credit youll receive (and what currency it will be in) depends on the specific cruise brand and where its based. So the logistics can get tricky with this workaround, but many cruisers use this method to double up on OBC. The legal and regulatory position concerning travel companies may change as a result of coronavirus. It typically takes up to three weeks to process refunds for e-filed state returns, and up to four weeks for mailed returns. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. We booked a cruise from Southampton to Venice departing September 2022. I have been back for 17 days now they are ignoring me. I called my T/A on a Monday and by Friday I had a refund on my Visa account. This Cruises was a breeding ground to for COVID, so be prepared to catch the virus. A credit card refund usually takes up to seven business days after the customer makes the request. Refund We have every intention to deal with our customers in a timely manner and are sincerely sorry if we have not been able to do that in recent weeks, we are doing everything we can to service our customers bookings and appreciate your understanding. Appalling situation that has constantly increased stress levels, many hours waiting on line, letters to customer service in Southamptonand still they rob us. You can use your Refund Credit Note immediately and up until 31st January 2022, following which it shall expire (the Expiry Date). Also, when self-preparing a tax return and filing electronically, taxpayers must sign and validate the electronic tax return by entering their prior-year Adjusted Gross Income (AGI) or prior-year Self-Select PIN (SSP). For frequently asked questions relating to our ships, life on board and more, visit our main FAQ page. We have had over 25,000 affected bookings compared to our usual handful per week, they are taking longer to process than usual despite expanding the team and working 7 days a week. Please seeour helpful guidefor how to use your FCC. About 2,000 Queen Mary 2 passengers have had their voyage cancelled due to a technical issue. A manual review may be necessary when a return has errors, is incomplete or is affected by identity theft or fraud. Have to wait till it settles? Queen Mary 2 voyage cancelled due to technical issue - BBC News Millions of people use them to help file and pay taxes, find information about their accounts, get answers to tax questions and get tips on filing a return. Depends on the country I think. You would need to check with the financial institution to ensure your card can be used and to obtain the routing number and account number, which may be different from the card number. If you do not wish to accept the Future Cruise Credit (FCC), you can request a refund, unless otherwise stated, via our online refund form. Hi Victor, to answer your first question, you don't have to own the shares for a specific amount of time before submitting the form. All other holidays, where we are the principal but do not include a flight, are protected by FFI (Financial Insolvency Insurance). DO NOT USE OR BOOK WITH THIS COMPANY! For those waiting on their 2020 tax return to be processed, make sure to enter $0 (zero dollars) for last year's AGI on the 2021 tax return. Guest Relations Cunard, Email: guestrelations@cunard.com. Be sure to double check your entry to avoid errors. refunds taking I have been waiting for 1 months now to understand how i can pay( imagine i want to pay them and they don't answer me ).I hope the cruise is better than the initial service. Do you have to have owned the shares for a specific amount of time before submitting the form?? For further information, please readour guide to using FCC online. I'm not a lawyer, but I think the end date that they put on the shareholder benefit letter is just to cover themselves legally, as each new letter has a new "end date". take July 21, 2014. north yorkshire uk. 8. My thanks to all who replied and encouraged persistence. How Long Does a Credit Card Refund Take? please bear with us and rest assured that your refund will be paid to you in due course, Please be assured that we are doing everything we can to recover the money we are owed by our suppliers in order to be able to refund our customers as soon as possible. But if you want to share your credit with friends or family, you can always use it to buy a gift on board for a friend or loved one. Maximum 300 characters, have a garnishment order under the Family Orders and Agreements Enforcement Assistance Act, have certainother outstanding federal, provincial, or territorial government debts, such as student loans, employment insurance (EI) and social assistance benefit overpayments, immigration loans, or training allowance overpayments. (It could take several weeks before you receive a mailed refund check.) Please contact your Travel Insurance provider in the first instance. Unfortunately, free onboard credit for Carnival shareholders is limited to one credit benefit per person per sailing. The shares need to be held in the name of a booked passenger to earn OBC. Cancellation charges (percentage of fare). We will discuss your options when you contact us to rebook your cruise. Once an FCC has been applied to a new booking, in the event of a cancellation of a voyage by the guest, any refund will be provided in the form of an FCC less any cancellation charges that have been incurred. Please review the terms and conditions of all fares before booking. You will receive your refund credit note by email. If you cannot find your question on Future Cruise Credit (FCC) below, try the FAQs on our helpful FCC guide. To the extent that any supplier voucher or free amendment options remain available to be used, paragraphs 4-6 above shall continue to apply. Hi Perry, you can get Carnival stock OBC with any type of room, whether you choose a stateroom or a suite. Your original booking with us will be cancelled; The value of your Refund Credit Note will be the sum you originally paid to us less the price of your cruise; and. Send your story ideas to south.newsonline@bbc.co.uk. Final payment was made Feb 22. We apologise that, in some cases, our automated system has issued an invoice that references cancellation fees. Items The secret mine that hid the Nazis' stolen treasure. At no time was there any acknowledgment that the refund was being processed, only the customer service assistant's verbal assurance that she had applied for it on our behalf. The ocean liner, flagship of the Cunard line, was due to depart Southampton for New York on Sunday. The value will be displayed at the top of the screen when you are logged in and searching for voyages. To request a refund of student loan payments that you made during the pandemic, you must contact your loan servicer. Less than 6 days before departure or failure to embark. But do they check your shareholder status when you board? How long is it taking the IRS to process tax refunds? Climbing The Queens Staircase in Nassau Bahamas. The IRS issues more than 9 out of 10 refunds in less than 21 days. Vintage Cunard liner travel posters go on display, Cunard celebrates 100 years of onboard photographs, Cruise ship restart delayed after crew Covid cases, Hospital A&E warning after 'exceptionally busy night', Meet the candidates hoping for election in North Baddesley and Romsey Abbey, City centre traffic lights finally finished after temporary lights caused delays, Police wish to talk to woman about Alton pub sexual assault allegation, Pandemic effects on crime rates: Isle of Wight remains among safest UK counties, All the B&M stores closing and opening this month across the UK, Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan. Generally, you can expect to receive your state tax refund within 30 days if you filed your tax return electronically. Is anyone excluded from receiving free onboard credit for being a Carnival shareholder? Where the cost of the new holiday is more than the FCC value, guests simply pay the difference. We are processing refunds as quickly as possible. Future Cruise Credit can always be used to book a new cruise. How do you let the cruise line know youre a Carnival shareholder? They apologised to passengers for the late cancellation. For frequently asked questions relating to our ships, life on board and more, visit our main FAQ page. We are currently booked for September, have not received our full refund from a cancelled Nov cruise and boy do I wish that we hadn't bothered. Five steps to apply for onboard credit as a Carnival stockholder, Faster to the Fun: The Ultimate Guide to Carnivals Skip-the-Line Pass, Tea Time on Carnival Cruises: Carnivals Free Afternoon Tea, Carnival Firenze Inaugural Season Opens For Bookings, Princess Cruises Announces Lavazza as Official Coffee Partner, Disney Cruise Line Announces Inaugural Sailings to Lighthouse Point, Norwegian Cruise Line Will Debut Beetlejuice The Musical Aboard Norwegian Viva, Cunard Sea Views Photo Exhibition Captures 100 Years of Cruising, Own at least 100 shares of Carnival stock, Black out your address and account number, Send proof to your cruise line before your cruise, Check your online cruise planner for the OBC a few weeks before your cruise departs, A travel agent cruising at travel agent rates, Tour conductors or group leaders cruising at a reduced rate, Beverages that arent covered by a drink package, Experiences like wine tastings, cooking classes, or behind-the-scenes tours, Paying for crew gratuities with shareholder OBC, Using shareholder OBC for anything that you need to use cash for (like for extra tips, or vending or self-service laundry on some ships). Why are travel refunds taking so long now? - elliott.org The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. My husband has spent the best part of the day going around in circles and as yet has found now department willing to assist or help with this matter. Cunard has cancelled our cruise to New York & Caribbean for Christmas but are hanging on to our deposit.We were informed on 2nd September 2021 that we could have a refund if we wanted.We applied for this on 2nd September (28days ago ) and still waiting after being told it would take 7-10 days.Phoned twice since and dealing with staff who have been giving different excuses.Will not cruise with them again ! Many different factors can affect the timing of a refund after the IRS receives a return. Appreciate these are tough times for cruise lines but all hands required on deck (or rather in their call centre) to deal with passenger enquiries and help bring confidence back. You can even use direct deposit if you are still filing by paper. Together with the Cunard Building and the Port of Liverpool Building, it is one of the so-called three graces - a hat-trick of historic structures on the citys waterfront. In many cases we package a cruise with flights and transfers for customer convenience, as the cruise may only be available on a cruise only basis, or we customised the holiday to better suit your individual needs and in doing so offered better value than the packages offered by our cruise line partners. The tools are easy-to-use and available anytime. Any shore experiences, dining, gifts, or drinks packages you purchased for your voyage via My Cunard or via our Customer Service Department will be automatically refunded back to the credit card you used to make these purchases and there is no need to contact us. This will be the last time I book with them. taking IT on board refused to help. If you haven't registered for My Account, you can do so using your Cunard World Club (CWC) membership number. If you want internet forget Queen Victoria. If you book one parent into each of the two rooms, both adults can get the free credit. You can therefore use the Refund Credit Note we have issued to select new holiday arrangements to replace those in your original booking. What cruise lines offer free onboard credit to Carnival shareholders? Please disregard this and be assured that you will not incur any fees as a result of this cancellation. Disclaimer: I may receive a small commission when you make a purchase from a link on this site, at no added charge to you. Refunds may take up to 16 weeks if you live outside Canada and file a non-resident personal income tax return. The ticker symbol is CCL. You can also use your FCC to pay for other guests on your booking or to pay for any flights or hotels that have been booked with Cunard. Also, remember to take into consideration the time it takes for a financial institution to post the refund to an account or to receive it by mail. Filling in the form should give you an almost instant automated response noting your submission. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. no discount, no reallocation, just the spend to use onboard against product for one of their inflated priced products. There are tons of ways you can use your free onboard credit for owning Carnival stock on a cruise. When you book a holiday with Planet Cruise your money is always protected through ATOL or ABTA guarantees. But several other cruise lines around the world are also under the Carnival Corporation umbrella. How long will it take for my status to change from return received to refund approved? Page Last Reviewed or Updated: 04-Apr-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, When to Expect Your Refund if You Claimed the Earned Income Tax Credit or Additional Child Tax Credit, Tax Season Refund Frequently Asked Questions, Electronic Federal Tax Payment System (EFTPS), Tax Season Refunds Frequently Asked Questions, Treasury Inspector General for Tax Administration, Corrections to any Recovery Rebate Credit or Child Tax Credit amounts, Payments on past-due tax or debts, offset from all or part of the refund amount, 24 hours after e-filing a tax year 2022 return, 3 or 4 days after e-filing a tax year 2021 or 2020 return, 4 weeks or more after filing a paper return. I had a refund cheque from P&O today, so much quicker than Cunard. Unlike the way I felt two or three years ago, I have no fear that Im going to die of this thing, he said. Cunard's Cancellations/Refunds Update 9th June 2020 Shareholders cruising with Cunard, Costa Cruises, Seabourn, AIDA, or P&O can also apply for free onboard credit. Or??? refunds taking How much onboard credit will I get for my cruise? If you cruise on Carnival, Princess, or any other Carnival-owned cruise line, you can get free onboard credit on every cruise, just for being a Carnival stockholder! It goes against our guidelines to offer incentives for reviews. Happy cruising! Page Last Reviewed or Updated: 31-Jan-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, Electronic Federal Tax Payment System (EFTPS), News Releases for Frequently Asked Questions, Validating Your Electronically Filed Tax Return, Treasury Inspector General for Tax Administration, Reasons why some tax refunds filed electronically take longer than 21 days. This is available onCunard FareandEarly Saverholidays. Tax refund schedule 2023: How long it takes to get your tax refund You can use your FCC to make a new booking for any voyage on sale at that time. First refund three weeks later 245.00. All holidays are fully protected. 2. Absolutely scandalous. Can anyone in UK share their experience? With tax return deadline just days away, expert offers last-minute tips 04:00. Future Cruise Credit As well as this, the transfer must meet the following requirements: If you wish to reschedule your holiday,you can makeone further booking transferup to the date that the balance for their holiday is due. What can you NOT use your Carnival shareholder onboard credit for? refunds It's always been the easiest, safest, and fastest way to receive your refund. So now having been told that Cunard has agreed to pay our expenses that we incurred whilst finishing isolation in LA it is a nightmare actually trying to get them! We will process all refund requests as quickly as possible. To rebook your holiday making use of your Future Cruise Credit, or in some cases to accept a Refund Credit Note which does not need to be used until 31st January 2022, if you accept a Refund Credit Note your money is protected as your credit note benefits from the same ATOL protection as your holiday. Apparently they have paid the expenses into a payment system for Nat West which is for business to business accounts, our account is a personal account! Where suppliers have issued voucher based-refunds, you will only be able to use up to the amount of the voucher for that part of the trip. Find out what their policy is and expect it on the last day. You just need to provide proof of shares at the time you submit it. OBC is awesome! 56 - 42 days. Hours of operation: Monday Friday: 6:00am 5:00pm PT (9:00am-8:00pm ET) Saturday/Sunday: 6:00am 2:45pm PT (9:00am-5:45pm ET) By No. Its scandalous , and a dreadful way to treat customers .AVOID CUNARD , THERE ARE BETTER OPTIONS AVAILABLE. All other holidays, where we are the principal but do not include a flight, are protected by FFI (Financial Insolvency Insurance). You will be issued a Refund Credit Note, your money is protected as your credit note benefits from the same ATOL protection as your holiday. WebA: Guests who test positive for COVID-19 within 10 days of their sail date can apply their cruise fare toward a future sail date or receive a refund in their original form of payment without Disney-imposed cancellation fees. Explore in 3D: The dazzling crown that makes a king. Posted June 9, 2020. Whats Going On With Covid Right Now? - The New York Times 50%. Have you received OBC for being a Carnival shareholder? If your Cunard booking was cancelled by us, theres no need to contact us; your FCC will automatically be applied to each individual named on the booking in the coming weeks. 0 (800) 728-6273 (FCC), you can request a refund, unless otherwise stated, via our Lets say youre traveling as a family unittwo parents and your kids who are old enough to stay in a nearby room. CMS. Per the State of California Franchise Tax Board, you can expect your 2022 California refund as follows: Within three weeks for personal returns filed electronically Within three months for mailed personal returns Within five months for electronically filed business returns Within six months for mailed business returns Make Your Money Work I also have another Princess cruise coming up in October 2023. Their "Cunard Care" ionsurance also turned me down. All rights reserved. I was told it takes 30 days to accept and then up to 90 days to get refund. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Happy cruising! In some cases the refund delay is due to a delay in receiving the refunds from our suppliers who are facing the same issues as us, we are doing everything we can to recover the money we are owed by our suppliers in order to be able to refund our customers as soon as we can.