Your transaction with CheapOair does not guarantee entrance to the country of destination. Due to technical problems, if the code is not accepted or a coupon link is not present, you have the right to not purchase the product or service, but in no circumstances will the credit be applied after purchase is made. Except as expressly stated herein, CheapOair assumes no responsibility for actions relating to travel services beyond the control of CheapOair or its employees. You agree that our entire aggregate liability to you arising out of or in connection with your request of any optional services and products through us is limited to the purchase cost of such services or products. States in which CheapOair is required to hold a license to sell travel services are: No portion of the vacation package is guaranteed (such as price, availability and/or dates of travel) until the full payment of the entire Vacation Package is received. Points on your Account shall expire if no Qualifying Purchase was made through your Account with any of the Sites for the preceding two (2) year period; however, Points rewarded as a customer service courtesy will expire on the expiration date assigned to them and should be redeemed before the assigned date. Please note that your seats, meals, frequent flyer and other special requests are requests only. You must check this with the relevant Travel Supplier. We accept no responsibility for information supplied to us by third parties. Cancellations are subject to a $25 fee, in addition to any fees charged by the hotel. Room Only (RO) means that no meals will be included in the price you have paid for your accommodation/vacation package. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. You should always contact the hotel prior to check-in to find out availability and pricing. Any and all submissions, whether in text or graphical format to this Site by opening a CheapOair account, any e-mail, postings on this Site or otherwise (such as blogs and Facebook), including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you make includes an explicit consent to use such Submissions, and you hereby grant CheapOair and its affiliates and the affiliated, co-branded and/or linked website partners through whom we provide our travel products and services: a worldwide, nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name, any likeness and all graphics that you submit in connection with such Submission. We will make every attempt to get the airlines in question to re-protect the customer. We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other user of the Site. You must advise ClubMiles immediately of any change of address or email address by updating your Account profile online. It's a good site that does a good job of finding you the cheapest fares. If you are affected by an involuntary change to your itinerary you should immediately reach out to CheapOair and not the airline in order to be covered under this policy. "Travel Supplier" - a vendor of one or more Service Elements. No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors. If we are unable to resolve your claim within 60 days despite those good faith efforts, then either you or we may start arbitration or small claims court proceedings. CheapOair reserves the right to correct errors in any advertised price and, if applicable, give you an option to either cancel the Booking or allow CheapOair to collect an amount equal to any increase in price from your provided credit or debit card, prior to your departure. Most flight tickets are not changeable/transferable and non-refundable. Depending on departure date and when we receive the change from the airline we will attempt to send at least 3 emails and call at least 1 time. If you cannot access your email and provide your Cancellation Password, we may not be able to process your request for cancellation. Points you earn upon making a Qualifying Purchase cannot be redeemed for that purchase and can only be redeemed for a subsequent Qualifying Purchase. CheapOair Connection Protection is a feature available on certain Fusion Fare flights and is designed to assist you should you be impacted by an involuntary schedule change, delay or cancellation of your confirmed flight resulting from some events that occur in the standard course of air transportation. If you submit more than one review for the same hotel, only your most recent submission is eligible for use. Please do not call the individual Travel Suppliers. EXPRESS OR IMPLIED AS TO THE ACCURACY, RESULTS, TIMELINESS, Original room rate is not guaranteed. Thats why, if you see a lower price (including taxes and fees)for the same flight itinerary offered and available for booking on a Major OTA Competitors site within twenty-four (24) hours of booking, we will match that lower price by refunding the difference in price, or if you prefer, we will cancel your booking with us for a full refund. Changes to your travel plans may require changes to your coverage. DATA, TEXT, IMAGES, VIDEO, AUDIO, OR OTHER INFORMATION FROM THE SITE NOT LIMITED TO, LOST PROFITS , LOST BUSINESS, OR LOST SAVINGS), WHETHER You should periodically check emails for updates regarding flight schedules and respond in a timely manner. All cancellations must be done over the phone only. Some hotels offer an Airport Shuttle as an extra service. Additional information can be obtained from the U.S. Department of Transportation PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR ACCEPTING Book by April 30, 2018. Promo Code and Instant Savings offers can be combined up to the amount of our service fees. No refund will be made for any unused or partially used portions of the vacation package. By using this Site, you waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, agents, contractors or employees, shall be held liable for a) any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any other transportation company, vendor, or supplier; b) any inconvenience, loss of enjoyment, mental distress or other similar matter; c) any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates; d) any cancellation or double booking of reservations or tickets beyond the reasonable control of CheapOair; and e) any claim of any nature arising out of or in connection with air or other transportation, services, or other features performed or occurring in connection with any package component. In these cases, if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. For all unused portions, we will refund you accordingly. ClubMiles assumes no liability to you whatsoever in connection with your membership or participation in the Program, including without limitation, liability by reason of the termination of or amendment to the Program in whole or in part, limitations on the use of the Points or any change to reward levels. Gift cards redeemed through the Program must be fulfilled online. All gift cards are subject to the issuer's own Terms & Conditions. For any questions regarding what the applicable minimum period is and any other conditions or passport/visa requirements for travel, you should contact the corresponding local consulate of the countries to which you are travelling. For certain hotels, once your booking is confirmed, your reservation may be non-refundable in its entirety. **Active Duty Acceptable forms of ID are .mil Email Address, Active Duty ID Card, Guard/Reserves ID Card, Common Access Card (CAC); Veterans Acceptable forms of ID are Military Retiree ID Card, Veterans ID card, Veteran Health ID Card, Uniformed Services ID Card, State Drivers License stamped VETERAN. Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. Claims, if any, determined by the arbitrator not to be within the scope of this Mandatory Arbitration provision must be brought exclusively in a Federal or State court located in New York County, the State of New York, USA. You will be solely responsible for any and all incidental charges at the hotel, including, but not limited to charges for telephone access, internet access, movies, energy surcharges, resort fees, parking fees, room service and other services provided by the hotel that you request during your stay at the hotel. By booking with us a contract may be formed between you and a Travel Supplier, and additional Terms & Conditions may apply to your booking and purchase of travel-related goods and services. CHEAPOAIR MAKES NO REPRESENTATION OR WARRANTY, For flight cancellations and refunds please contact our Call Center within 24 hours after your purchase, as provided in the above paragraph, at the following telephone numbers: 01 (55) 1102-8000 1 855 VOLARIS (8652747) 502-2301-3939 506-4002-7462 We reserve the right to cancel requests for travel to destinations that have been embargoed by the US government. Additional taxes and service fees may be imposed by the car rental agency at the time of pick-up and/or drop off. If you booked your flight with a LCC, such as Frontier or Spirit, please contact your airline directly regarding any change in schedule. A passenger's duty or departure tax may be assessed upon departure from international destinations such as Mexico, Caribbean, the United Kingdom and Australia. . We reserve the right to cancel your CheapOair account and terminate your use of the Site if you violate any of the above prohibitions. If you discover any discrepancy in your itinerary, you are requested to immediately contact a CheapOair customer service agent within 4 hours from the time the booking was completed. If you fail to provide all of the requested information, we will not process your notice. Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation. When you use your CheapOair Credit Card for Eligible Purchases made at the CheapOair website or through the CheapOair telephone customer service center, you will earn 6 points for every US dollar spent, rounded to the nearest dollar. Unsubscribing from our SMS promotional list will not preclude us from sending you service related SMS in connection with an existing CheapOair booking. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your CheapOair vacation package. You agree you will not use any device, software, or routine that interferes, or attempts to interfere, with the normal operation of our Site, or take any action that impose an unreasonable load on our equipment. Airline Ticket Terms & Conditions include various rules and restrictions which apply to your airline ticket(s). Debit cards may not be accepted by some Travel Suppliers. The arbitrator shall decide all issues relating to jurisdiction and arbitrability and the interpretation, applicability, formation, existence, validity, scope or enforceability of this Mandatory Arbitration provision. are all subject to change and availability and are controlled by the hotel directly. Qualifying Purchases can be made online on the Sites for the applicable brand that offers ClubMiles membership. Due to our large volume, and numerous purchasing sources, we are allowed to bring you many published air fare prices for less than the carriers published price.Please note that service fees are charged above the published and/or negotiated air fares and taxes. That is why, if a dispute arises between us, our goal is to resolve the dispute quickly in a fair and cost-effective way. DAMAGES. ClubMiles will not be liable or responsible in any manner for any tax consequences which may arise out of your participation in the Program. IN It is highly recommended you purchase some type of car insurance if you are not covered by your own policy. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling our customer service center. Such information does not imply responsibility on CheapOair's behalf. Some rental companies will not accept a debit card as a valid form of payment and could result in being denied the rental. A maximum of $5 per person can be saved by using this promo code; a total up to four (4) passengers is needed to redeem the full value of Promo Code. If you have purchased car rental insurance, this will also be billed at the time of booking. You could be charged additional fees for cars returned at a different time or date or location from the original reservation. We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice. In order to provide wide variety of hotels /accommodations to our customers, CheapOair sources the inventory from a variety of third party suppliers and direct contracts, some of which have their own terms and conditions which may apply to your booking. CheapOair flights promo codes and offers for 15-60% off Get Deal 60% OFF 1 use today Earn 3x points on flights, hotels, and car rental when you download the app Get Deal 3X POINTS 20-60% off. All CheapOair fees are charged on a per-passenger, per-ticket basis and are generally non-refundable. WE ARE ACTING ONLY AS Any and all statements made in these Terms & Conditions related to CheapOair are also made on behalf of our affiliates, subsidiaries and parent companies, including all disclaimers. For cancellations less than 96 hours (4 days) prior to check-in, the cancellation is subject to a fee of first night room stay and . Most credit card transactions over the phone to our Customer Service Department are recorded and are available as evidence in case of any dispute. advance purchase, eligibility, seating, or other limitations; travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or waitlisting restrictions; reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds; you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing); and. Government-issued ID and proof of citizenship are required for international travel (for all countries outside of the United State of America). Cheapoair Cancelation Fee | SingleFlyer (e.g. Your reservation is secured and guaranteed once you have received the final confirmation email and or voucher. You and we each agree to negotiate your claim in good faith. CheapOair Promo Codes | 60% Off In May 2023 | Forbes If you object to your information being transferred or used in this way please do not use our services. The AAA Rules and Consumer Due Process Protocol, Statement of Principles are available online at www.adr.org/consumer or by calling AAA at 1-800-778-7879. Please note: The above CEP only applies to CheapOair's own cancellation, refund, or ticket change service fees. Last Revised April 2017 In general, Points will not expire as long as a Qualifying Purchase was made through your ClubMiles Account with any of the Sites at least once every two (2) years. In the event that the CheapOair Vacation Package Terms & Conditions change, the modified terms will go into effect on the date when posted on this Site. Claims shall be resolved via binding arbitration initiated through AAA except for claims asserted on an individual basis that are properly filed in a small claims court. This includes canceling your reservation and requesting a full refund of the . If there is a fare change you have a right to cancel the booking at no cost to you. We understand that sometimes plans change. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. All offers, prices, and conditions of sale may be subject to: If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. Please note: all hotel, car rental and tour/activity bookings are only confirmed upon delivery of complete confirmation details to the email you provided with your reservation. Customer satisfaction is the foundation of our success. Use of the Site is governed by the following Terms & Conditions. CheapOair In the event of any conflict between these Credit Reward Terms and the Rewards Program Terms, the Rewards Program Terms will control. CheapOair accepts all major credit cards with a verifiable United States or Canadian billing address. All cancellations should be made on the website of Cartrawler and not with the car hire company directly. Other trademarks and service marks displayed on this Site are the trademarks and service marks of their rightful owners. If your Rewards Program account is closed for any reason, you will no longer accumulate points with your CheapOair Credit Card or CheapOair Visa Card. If subparagraph (f) above is found to be unenforceable, then the entirety of this Mandatory Arbitration provision shall be null and void. SERVICES, OR INFORMATION. You understand and agree by participating in the Program that we can make these changes at any time, with or without notice. Citizens of the U.S. must carry a valid passport for international travel. If an airline has a change to any of its flights within a 4 hour period of your original flight times, we will notify you of such change by email. Some policies may vary by property: In connection with facilitating your hotel transaction, the charge to your debit or credit card will include a charge for taxes and fees. Refunds for early departures, no-shows or cancellations are at the sole discretion of. Cancellation Password - For your security, bookings may only be cancelled over the phone, and not by email or web chat. No refunds will be issued for unused room nights due to early departures. Welcome to the ClubMiles Program (the "Program"). Flight or reservation details. Hotel properties cannot be changed, however, room category changes may be allowed in certain cases. Points may also be awarded to you by ClubMiles as a goodwill gesture in the context of customer service (e.g., courtesy waiver of applicable fees). Beyond this 24 hour period, CheapOair will not be responsible for these errors. We welcome you as a CheapOair account member and we welcome your comments, submitted reviews of our services and the travel products and services of suppliers and vendors. You are solely responsible for any such additional surcharges due to the Travel Supplier; if you have any questions about such surcharges, please contact respective the Travel Supplier directly. In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. You undertake that any such contribution does comply as aforementioned, and you irrevocably undertake to fully indemnify us at all times for any breach of that warranty and undertaking. If an e-Ticket is generated the ticket information will be available on the Site. All seat requests will be forwarded to the airlines. CheapOair will not be responsible if proper travel documents are not available and you are denied entry or transit into a Country. That is the rules by the Department of Transportation in the US. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, THAT ARISE OUT You will be responsible for the full payment of the car rental and all taxes, fees and surcharges, at the time of drop-off, in addition to any damage to the car. 2006-2020 Fareportal, Inc. All rights reserved. Stay extensions require a new reservation. CheapOair accepts all major credit or debit cards with a verifiable billing address. However, except as set forth below, an arbitrator can award the same damages and relief on an individual basis that a court can award to an individual. Upon receipt of your request we will work with the suppliers such as airlines, hotels, car-rental companies to generate a waiver based on airline and other supplier rules and notify you of the supplier decision. All credit cards must have a verifiable US, Canadian or other country billing address. Depending on the hotel restrictions you may be charged penalties or lose the entire pre-paid or deposit amount of you booking. You automatically become a member when you create an account on CheapOair unless you opt out of the Program. If we are unable to find meaningful additional savings on your exact itinerary (typically $30 or more), your original tickets will remain in place and we will be unable to offer you any additional value. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions. CheapOair accepts NO RESPONSIBILITY for any changes that the supplier has not updated. Each airline sets its own policies and regulations for children ages 16 through 18 (age may vary by airline) traveling without adult supervision. Most airlines now charge baggage fees even for the first bag checked-in, we recommend traveling light to reduce these costs. Most of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable after 24 hours of booking. If your CheapOair Credit Card or CheapOair Visa Card is closed, only the Rewards Program Terms will apply to your Rewards Program account and not these Credit Reward Terms. By using the Site, whether to review information or to book travel reservations (through this Site or telephone with our call center), or for any other purpose, you agree to these Terms & Conditions and agree they control any travel reservations made with us. Airlines are also allowed to hold a . While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. Attn: Customer Service - CheapOair In the event of any ambiguity, uncertainty or dispute as to whether any particular itinerary or part thereof is a Qualifying Purchase, ClubMiles shall have the right in its sole discretion to determine whether such travel is a Qualifying Purchase.