Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. They were up-front about not being familiar with this model but followed the manufacturers installation instructions. Depress the COOLER button until only the WARM indicator light is lit. Yes, the FVS is quite sensitive and there are certain fumes released when painting that can trigger it. The sensing burner is a device that detects incomplete combustion during operation of the water heater. Heater blinks for low flame, pressure switch stuck, tripped thermal device. Following this guide will help you narrow down the issues and get to a solution quickly. Privacy Policy. and our Heres how you can get rid of the six-four flashes issue in short: This status blinking light code appears frequently in Richmond water heaters and it means that the flammable vapor sensor has locked out. The error code 13 keeps coming on even after I reset Mike R., Plumber 17,335 Satisfied Customers 20 years of plumbing experience, including high end homes and service. +5. For an electric tankless heater, this shouldnt be much of an issue. Richmond Water Heaters offer a comprehensive line of water heaters, from tank to tankless, electric to gas, all designed to meet all consumer needs. No, they are not. Like other water heaters in the Essential series, the RMTEX-18 has copper immersion heating . This saves space and the cost of venting. This indicates there is a problem with the internal circuit. Remove the outer door from the water heater. Thatll solve this issue. Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. Tighten it firmly and connect it with the wires. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Heres the list of what leads to this problem: The first thing you should try is to check for water leakage. Start by making sure that the pressure wiring is okay and the hose is not bent out of shape. What is the application of a cascade control system? In this guide, youll learn about the common blinking codes for both gas and electric heaters. If necessary, turn in more. Far left led and A and B leds are lit. Replace the cap after cleaning it clean with a sponge or soft cloth. It could be that the room your water heater is placed in has no air circulation. Air in gas line- Contact a qualified service technician to purge the air from the gas line. This is an exclusive feature of the Richmond tankless water heaters. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. You will thus need to set the desired water temperature. Start by replacing the sensor and the wiring. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. This helps to protect homes. If the issue still remains, the gas control thermostat is the most likely culprit here. From https://www.justanswer.com/ythiJustAnswer Customer from Dunnellon, Florida: we have a rheem electric tankless water heater with E5 code and are not gett. Allows plumbers to view detailed alerts and alarm codes while at the water heater to expedite service 5. Heres the summary of fixing the eight-two flashes: When theres a fault detected with the electronics in the water heater, this blinking code will pop up. Save my name, email, and website in this browser for the next time I comment. The thermocouple is usually easily visible next to the pilot light. Do not open the inner door of the appliance and try to light the burner by hand. Its located right at the bottom of the unit. Heres a shortcut on how to solve the five flash issue: This blinking light code indicates that the ignition has failed and the heater wont light up. I have a new Rheem RTEX-24 on the 2nd floor replacing a typical tank-style heater installed by licenced plumbers I have used before with no issue. Best Electric Tankless Water Heaters Of May 2023 - Forbes Heres a quick look at solving issues related to six-one flashes: This error code indicates that the Recycle limit is reached with the pressure switch opened. The most common causes of failure of tankless water heaters are blocked exhaust or air supply, flame failure, ignition problems, and much more. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. Wait 5 minutes to clear out any gas. You can look at the number of times the status light is flashing as well as its color and figure out whats wrong with your heater. Here's how to do it: Turn off the hot water tap Turn off the device itself Wait for about 20 minutes Turn the device back on This should allow the device to fully reset itself, and you might find the error code has "magically" disappeared. This allows the flame to breathe and the heater to not overheat. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Water temperatures above 125oF can cause severe burns or death from scalding. This is an exclusive feature of the Richmond tankless water heaters. +6. Press the Wi-Fi setup button and hold it for 5 seconds. If not, continue reading. . If that is not the issue, the combustion shutoff device could have tripped and you may need to contact a qualified service technician. Turn off the power and water to the appliance if the water heater is to remain idle for an extended period of time. When the faucet is closed, the Richmond Tankless Water Heater senses the command, and goes to standby mode. Turn on the gas supply and/or increase the inlet gas supply pressure. Press and release the COOLER button until the desired setting is reached to decrease the temperature. I have not tried the "reset" mentioned in the article because I'm not sure where the air would come from to drain it if it's completely connected to the rest of the house's water supply. Minimum Advertised Price. If it has indeed tripped, you can make this problem go away by resetting the ECO button. Depress and hold the gas control knob all the way down. Electric Water Heaters. The LED status indicates the pressure switch remained opened longer than 5 seconds after the combustion blower was energized. Running every faucet at once may overwhelm your heater and fail to heat. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. The status light in Richmond water heaters is great for informing the users about the condition of the water heater. What Would Cause a Well to Lose Pressure? Pinched or clogged pilot burner tube- You need to clean, repair or replace the pilot burner. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. If you do not smell gas, proceed to turn on all electrical power to the appliance. (Residential gas is approximately 0.62; and residential electric is approximately 0.92). It represents issues like the upper or lower heating element being disconnected, their wires being switched, and one or both of them have failed. On the temperature display screen it shows E- 5. You will find yours on the water heater rating plate. Its a device thats meant to protect the heater from overheating. Besides that, it can also be the result of improper installation of the heater that leads to venting blockage. Reddit and its partners use cookies and similar technologies to provide you with a better experience. TS: i12 Getting E5 error code - Eccotemp Help Desk Correct the wiring and see if that solves the issue. It indicates the unit shuts down and in lockout. Relocate any hard objects that could be impeding the pipe and causing debris to build up inside. Rheem tankless water heater E5 error code may also appear because of a corroded heat exchanger that wont produce enough heat and cause incomplete combustion. I was hoping some of you could confirm if my thinking I'd correct and maybe shed some light on why it may not be the best idea? The next thing to check is whether the Wi-Fi is connected. Before you begin, check the pressure by inserting a meter into an outside faucet and turning it on. If thats not it, theres a strong chance that theres dirt build-up on the pilot tube. It also shows the temperature when the E-5 is not showing. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. This feature improves the energy efficiency of the water heater. Tankless electric water heater E5 error code : r/askaplumber - Reddit Its most commonly a thermostat or heating coil issue, which can be verified with an electrical tester. If that is the case, you need to wait for the water heater to recover after an abnormal demand. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. If the wiring has gone bad, you need to fix it. This results in a lack of combustible air and results in incomplete combustion. You can only see the flame through the sight glass window located on the inner door. Thus, Rheem electric tankless water heater error code E5 will appear on the screen. Rheem Tankless Water Heater Code E5 [Reasons + Solutions] - FireplaceHubs Issues with the shutoff valve like its failing to open or close as needed. A water heater that produces no hot water may not be getting power, may have a tripped limit switch, or may have one or more failed heating elements. TS: E5 Error Code 45H/HI - Eccotemp Help Desk This valve is important as it is involved in water temperature and pressure regulation. The most common reason behind it is having a poor gas supply thats not sufficient to light the heater. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Tankless Electric Water Heaters - Richmond Water Heaters David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. I have a newly installed RTEX - 18 Rheem tankless water - JustAnswer Water Heaters. Turn the gas control knob counter-clockwise to the ON position. The RTG-64DV, RTG-84DV, and RTG95DV may be installed in all locations, including bedrooms and bathrooms. 11% Mail-In Rebate Good Through 4/23/23. Toggle the ON/OFF switch located on the lower assembly to the OFF position. Corporate Office: 1100 Abernathy Road, Suite 1700 Otherwise, the heating element may go bad one more time. What does e04 mean on tankless water heater? In order to effectively reduce home appliance energy use, conserve more natural resources and generate significant energy cost savings for homeowners, the U.S. Department of Energy (DOE), as part of the National Appliance Energy Conservation Act (NAECA), periodically requires higher energy efficiencies on almost all residential gas, electric, oil and tankless gas water heaters. If the pilot wiring is damaged, youll have to replace the pilot assembly. Knowing how to properly use your heater is not only essential from the economic point of view but for safety as well. Gas control problem-Contact a qualified service technician to inspect and fix the issue. Your heater has a piece of equipment called a gas pressure regulator. View Product Due to a gas leak close to the gas valve or gas piping, gas tankless water heaters can create a catastrophic explosion. The exhaust of your heater lets out heat and carbon dioxide from the flame. I have a richmond encore tankless water heater model RMTGH95DVN.