So, you might apologize on behalf of a business. Yet another possibility. It works because we dont want to apologize for other things coming up, and yet were still thankful that the recipient waited around for us. Privacy Policy(function (w, d) { This article will highlight the following to help you:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-box-3','ezslot_1',105,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-box-3-0'); The preferred version is thank you for your patience. This phrase works well because it takes sorry away, which can sometimes have negative connotations. sorry you had to wait. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Once you briefly discuss the delay and say sorry, continue with the content of your message. } else if (w.attachEvent) { Im sorry this took so long. Youre in luck! There are plenty of great alternatives available. ", Quick and smart, plus is "human-based"! Sorry for keep you waiting / have kept you waiting In order to post your question we need your email to notify you when the response will be available. Im sorry this took so long. It shows that you are sorry for the wait that someone had to go through. There are many ways to say this, but first always an apology! Can I use my Coinbase address to receive bitcoin? Sorry to have kept you waiting for longer than I intended. I apologize for keeping you waiting. The delayed response indicates that we accept the blame for taking so long to reply. Down-voting should be reserved for incorrect answers or to answers that don't address the question - not simply ones we don't like. = I felt guilty throughout the whole time I was keeping you waiting. I finally have the information you are looking for, and I should be able to help you out with it. i thank you for your understanding. ", let me rephrase it: The structure "have + (verb)" works better than "have + (verb) (verb)ing", which sounds awkward. They owe you the apology, if any is to be made. You can say "apologies for the delay" in professional settings to be polite. Firstly, of course, I would like to apologize for keeping you waiting so long. 5 templates to use when apologizing for a late email response Apology Email Template #1: General apology email First, it's helpful to have a jumping-off point with a general template you can adapt to whatever situation arises. Say "I'm sorry.". I hope you werent kept waiting for too long. I hope you werent kept waiting too long. TextRanch The best way to perfect your writing. I like most the human factor. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. 4How to apologize professionally in an email. My recommendation: go with 'Sorry to bother you' or even better 'We're sorry to bother you'. Why would you downvote though? Thanks to TextRanch, I was able to score above 950 on TOEIC, and I got a good grade on ACTFL OPIC as well. I hope you appreciate the attached file finally being ready for you. Take the opportunity to fix the problem or mistake and rebuild broken trust. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. #1 Sorry to keep you waiting. Free and automatic, this tool compares phrases. In addition to apologizing for making a customer wait, it is nice to thank him/her for being patient. sorry to keep you waiting! | WordReference Forums })(window, document); 2023 TextRanch, LLC. . "Sorry for the long wait." var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; My apologies is a formal way of saying sorry that many people appreciate. I wasnt sure how to go about finding the correct sources to give to you. I would like to use examples of the two sentences above in an email directed to an organization, but I would like to avoid using "you" or "bug", if possible. If you were the original sender, you likely know how long the recipient has been waiting. "I didn't mean to make you wait" is a good conversational alternative to use in messages. Say "Thank You for Your Patience" Instead of Saying Sorry - Fight Hatred Here are some email templates you can use to help you say "sorry" for the late response. I hope you appreciate the attached file finally being ready for you. I love it! Improve your English! Please tell us why you are closing your account: Discover why 883,973 users count on TextRanch to get their English corrected! He has six years of experience in professional communication with clients, executives, and colleagues. I hope you werent kept waiting too long. So I'm voting to close because it's not really about language at all. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. + Read the full interview, I sometimes wonder if my English expressions make sense clearly and TextRanch helps me a lot in such cases. Usually customers appreciate it when they receive an apology. We and our partners use cookies to Store and/or access information on a device. I highly recommend it. We can use so sorry to replace my apologies, while late response replaces delayed response. Both are good choices when we are taking the blame for the time passing. "I can totally understand how frustrating this has been. hear back from you by [a reasonable deadline]? English Language & Usage Stack Exchange is a question and answer site for linguists, etymologists, and serious English language enthusiasts. Im also happy to get on a phone call to discuss. I have come to my senses and realized what must be done. I'm sorry for making you wait so long. "Sorry to have kept you waiting" is a great alternative in formal emails. I beg your pardon, M'Lady, for keeping you waiting. This use is more rare and would need more context. Discover why 883,973 users count on TextRanch to get their English corrected! We appreciate your patience. We are a team of experienced communication specialists. "I'm really sorry for the delay madam," So efficient. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. It can be construed as an excuse, which some people do not appreciate, but it can work in most cases. 2. sorry to keep you waiting. "I'm sorry I'm late, this meeting ran over." ".I'm sorry I'm late, I didn't intend to be late.". Its a polite way to keep a good rapport with the recipient. I apologise about making you waiting. 10 Better Ways to Say "Sorry to Keep You Waiting" (Email) - Grammarhow ", This a great. var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; My apologies for the delayed response. If you just remembered an email you snoozed last week (or last month! Don't draw attention to the fact that this may be a "repeated request" or use words like "remind," "still," or "again" since that can sound like you're scolding. | Better English vocabulary | How to Apologise, (Video) 10 Better ways to apologise in English - Don't say Sorry in English, (Video) The best way to apologize (according to science), 1. thank everyone for their understanding. Please excuse my delay and let me know if you have any further questions. + Read the full interview, Michel Vivas, Senior Technology Officer, TextRanch is amazingly responsive and really cares about the client. It may not display this or other websites correctly. I didnt know where to go to find the information that you were seeking. Parabolic, suborbital and ballistic trajectories all follow elliptic paths. A quick apology does wonders. I sincerely apologize for the long wait. It can give you a sinking feeling to discover that you never sent a requested document, and now its been weeks. 1. Hope you didnt mind the wait shows that you know that someone had to wait for a response. For more context, this is part of an email where we are requesting this organization to fix a service that they provide to us. ", a real person to guide me, instead of some AI :)", The best feature of this service is that the text is edited by a human. I think I will accept this answer since it seems to work well for cases when we have or have not received any response at all yet, and because it doesn't require us to say sorry in first place. "Pester" could work but it makes you seem even more like a pain in the ass. I had not seen this email pop up when it arrived. Be honest and take responsibility. I tried to speed things up as quickly as I could for your sake. At InHerSight, we use data to help women find and improve companies where they can achieve their goals. It shows that you did not mean for someone to wait as long as they did before receiving a follow-up email. It is a formal choice that shows you are appreciative of them. Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. InHerSight is the career navigator for working women. I hope you werent waiting on it for any specific reasons. Thank you for thinking of me for the opportunity, but unfortunately I wont be able to participate this time around. I apologize for keeping you waiting so long in the cold. A good question: I'm in a similar quandry with a supplier, but after 'sorry to bother you' email or two, I started to ratchet-up the bluntness. Appreciate your patience is a great choice to show that youre happy someone is being patient with you. If something prevented us from emailing them earlier, or we had to check something before replying, we can use a phrase like this.� You might find some use out of the following examples with this one: Sorry for the late reply is not informal. Lets say a friend or colleague emailed you asking for your assistance or participation in something, whether joining an escape room team or a workplace committee. I hope you werent kept waiting too long. Other ways to say "circle back" are "come back to this," "follow up," and "revisit.". 3. An example of data being processed may be a unique identifier stored in a cookie. This is most likely how I would write it, an apology seems to be an admission that you feel "bad" for asking and can sound "whiny", while a thank you gives the idea that you feel "good" about their previous help and appreciate it. Share Improve this answer Follow keeping you waiting. My mail from [date/time] has additional information." If you're making a reasonable request, there's no need to preface with "sorry" about this or that. For example. Many times, a question can be used in place of a statement that seems too demanding or schoolmarmish: "I was wondering if you have had a chance to look Lastly, you may also start by apologizing and say 'apologies' for the long wait and then proceed to thank the customer for his/her 'patience' a noun which means 'the capacity to accept or tolerate delay, problems, or suffering without becoming annoyed or anxious'. Talk about this later. I was out of the office on a business trip for the past week. Apologies for making you wait. (1) I was sorry to keep you waiting. The phrase "we do not mean to be burdensome" is very close to the "sorry to bug you" phrase, yet has more of a formal feel. You will often see it in emails when someone doesnt get back to you right away. I appreciate your patience here. Sorry for keeping you waiting for so long. I'm arthur petrelli. Apologies for making you wait while I tried to sort this out. If you could just bear with me for another. " Its not as effective as sorry to keep you waiting. So, stick to informal contexts when using this phrase. You can use it in formal emails to show that you didnt mean to make someone wait longer than they expected. Sorry to have kept you waiting. vs Sorry to keep you Closing your account will prevent you from accessing your past revisions, and you will no longer be eligible for a FREE daily revision. Sorry for making you wait for a long time. However, its wise to start an email with apologies for the delay because its polite and apologetic. And if you're apologising for previous action/to imply the wait is over, then to use "sorry for keeping you waiting". I am sorry to have kept you waiting for so long. Appreciate you sticking with us is slightly more informal. 2 is grammatically correct now. Appreciate your patience is a great choice to show that youre happy someone is being patient with you. i thank you for patience. I hope you dont mind if you wait a little bit longer before I give you the final results. Sorry about the wait More than 150,000 people like you receive our weekly newsletter to master their English skills! I apologize for the long wait. for late payment. Thank you, Irosa. While its best practice to respond right away and let them know youll get back to them soon, sometimes we forget to send that courtesy note. Hope you werent kept waiting too long is a good way of showing that youre sorry about the wait. 'wait' A 'wait' 'a period of waiting'. sorry for the wait. Today more than 1001 people got their English checked. I don't have the rep to downvote, but I would consider any use of "sorry" (or equivalent) followed by "but" (or equivalent) bad usage. In-depth corrections and comments from a senior editor. } else if (w.attachEvent) { Is there anything I can do to make it up to you now that everything is sorted? But Ill let you know if anything changes. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. Like some others above, you should not use this phrase when there is a specific deadline that youve missed. Emphasize that youre willing to communicate further about the issue or request, and if email is your Achilles' heel, suggest a quicker mode of communication to expedite the conversation. However, you can use them slightly differently. Apologies for only just getting back to you. It works well in most business contexts, which is why its a suitable choice. They emphasize two different things, though. Use it like this: They kept me waiting for over an hour. Sorry to keep you waiting or Sorry for keeping you waiting - TextRanch ", Excellent, I truly loved this textRanch for quick revision. Whatever you write use your own words and it must feel sincere. I appreciate you sticking with us. Its a great choice because of how conversational and friendly it sounds. apologize [](https://eikaiwa.dmm.com/uknow/questions/43197/)sorry Sorry to have kept you waiting. Checks and balances in a 3 branch market economy. Explain what happened simply. English version of Russian proverb "The hedgehogs got pricked, cried, but continued to eat the cactus". Apology email to client. I appreciate your patience here. Dont leave us just yet! Sorry for keeping you waiting. Get it corrected in a few minutes by our editors. Which was the first Sci-Fi story to predict obnoxious "robo calls"? 12 Other Ways to Say I Was Referred to You By, 14 Other Ways to Say I Am Praying for You, 9 Words for Someone Who Doesnt Care About Others Feelings, 10 Words for Saying One Thing and Doing Another. You can still use it in business emails, but its best to use this when youre looking for a more conversational tone with the recipient. I just want to make sure that everything is going according to plan before responding. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Here it is now, though. It's important to be honest about what caused the delay in the first place. This gives me more confidence that the context will be correct, which is hard to trust with auto-correction apps", A real person editor is much2 better than a software editor. I don't like Jeffrey's style either, but it is a perfectly reasonable suggestion. But if youre responding to an email two or three days later, or after a recognized holiday, does that warrant an apology? Stop saying 'I'm sorry' - say THIS instead - 17 more advanced alternative phrases (STORY LESSON), 3. has additional information.". The consent submitted will only be used for data processing originating from this website. Thank you so much for your patience. It works best when you have made someone wait longer than intended. You might be able to use this phrase in the following ways: I hope you werent waiting for too long works well when we want to apologize without taking the blame. I appreciate you sticking with us. We hope that youll be able to accept these files, even if they are slightly later than expected. While you may have been ecstatic for them when you got the email, taking a long time to reply can make it seem like you dont really care about their accomplishment. Client apology emails need to contain a true apology. Has depleted uranium been considered for radiation shielding in crewed spacecraft beyond LEO? sorry to keep/ to have kept you waiting - UsingEnglish.com ESL Forum Sorry to keep you waiting or Sorry for keeping you waiting ? If you know how to apologize in a business email, you should never say something like: "I am sorry, if someone is offended." It's the same as saying: "Too bad if some of you do not understand me. Sorry for keeping you waiting for so long I apologize for keeping you waiting. so sorry for keeping you waiting or so sorry for keep you waiting? By signing up, you agree to InHerSight's Terms and Privacy Policy, You now have access to all of our awesome content. Reviews: 90% of readers found this page helpful, Address: Suite 993 99852 Daugherty Causeway, Ritchiehaven, VT 49630, Hobby: Listening to music, Board games, Photography, Ice skating, LARPing, Kite flying, Rugby. Now, lets look at a few different scenarios to see how that communication comes together. I'm sorry for the long wait. Apologies for only just getting back to you is appropriate when you have spent a long time looking for an answer. Avoid the phrase "we need" or "I need" since that can sound demanding: "The information will allow us to [do this or that]. deadline for delivery is [such and such]. 27 Phrases for Sorry To Keep You Waiting - Power Thesaurus Sorry to keep you waiting works when you have made someone wait for longer than you originally intended. Our goal is to create English lessons that are easy to understand for everyone. Apologies for making you wait. 2. You can go on to explain the reason for the request or the urgency. Its a great choice because of how conversational and friendly it sounds. Dont go into too much detail about your reasons for the late replykeep it brief and professional. Jan 22, 2014. Despite your best intentions to answer promptly, youve put it off and now dont know what to say. Is there anything I can do to make it up to you now that everything is sorted? I'm sorry having kept you waiting so long. I wasnt sure how to go about finding the correct sources to give to you. Sorry to keep you waiting or Sorry FOR keep you waiting? We appreciate your patience. Apologies for the delay and sorry to keep you waiting are both effective. It can also help to prevent future issues, as customers will know that you're willing to accept responsibility for your mistakes. Improve your English! ". I know this is different than what the OP was asking, but I prefer to be as polite, sweet, and cordial as possible when asking for help. I apologize for keeping you waiting. 10 Polite Ways to Say "Sorry for Wasting Your Time" ", Thank you so much. Get perfection for short pieces of text in just a few minutes. It implies that something was out of your control but prevented you from replying sooner. w.onload = loader; I tried to speed things up as quickly as I could for your sake. I didnt mean to make you wait is a conversational alternative to sorry to keep you waiting. It shows you take responsibility for making someone wait longer than you expected. 2608 Erwin RoadSuite 148 #300Durham, NC 27705, InHerSight's 50 Best Companies to Work For, 6 Ways to Start an Email That Arent I Hope This Email Finds You Well, The Best Ways to End an Email, According to Data + Pros, Your Guide to a Professional Email Signature (with Examples), Psychological Safety at Work Is Essential: 7 Ways to Cultivate It, Respect in the Workplace: 5 Inclusion-Driven Tactics That Lay the Groundwork, Why That Feeling of Belonging in the Workplace Is So Important, Inside Look: How a Supportive Culture & Confidence Can Advance Your Career, Disability Awareness: 5 Tips for Making Your Management Style More Inclusive, Sunbelt Rentals First Employee Resource Group Connects & Inspires Women in Construction, 25 Companies That Offer Learning Opportunities to Help You Grow, Tips for Negotiating an Internal Promotion Salary: How to Get the Best Offer, 31 Companies That Offer Paid Parental Leave Policies. As a non-native speaker, I always have second thoughts about my expressions. Im very sorry about the wait. You are using an out of date browser. Sorry to keep you waiting is a great phrase that works well in most formal emails. This textRanch for quick revision is a 10/10 for me. View your dashboard to see your daily job matches. Like us on Facebook by clicking the like button below: Share TextRanch on Facebook by clicking on the button below. I think this answer has the right balance between extremes of sounding too subservient and sounding too blunt. Probably not. x. Im so sorry for the late response. Using an Ohm Meter to test for bonding of a subpanel. Sorry about the wait is a simpler alternative you can use. We are able to continue with the process now. , Attached is the document you requested, and I hope its not too late. This is by far the best answer - it's completely lacking in rudeness, and isn't overly flowery or long-winded. Top Customer Service We are here to help. Move on with the email. It has been an awesome way to improve my English skills. I am sorry sorry to have kept you waiting or I am sorry for having kept you waiting? Sign up today and say goodbye to popups forever. Leave this page open, and your corrected text will appear as soon as it's ready! ", Thank you so much! I love your idea and have attached more information about how I think I can help. } Sorry about the wait is a simpler alternative you can use. I had hoped to respond sooner, but I did not have access to my email account over the weekend! You can switch between them in formal contexts to keep your writing interesting. patience(). Sorry to keep you waiting or Sorry for keeping you waiting ? I'm sorry for keeping you in suspense like this. Usually, we would explain what happened that stopped us from being able to email someone. Read on to learn more about the best synonyms and how to use them. How To Apologize for the Delay Over Email Like a Pro + Read the full interview, I love TextRanch because of the reliable feedback. Again, sorry to keep you waiting. So this sentence would be better as "I'm not sure if I should have the students cleaning the classroom every day." Is there anything I can do to help you? . , [](https://eikaiwa.dmm.com/uknow/questions/50289/) Not everyone will believe that this excuse is true, but you can use it when there isnt time pressure based on the reply youve sent. I meant to respond right away and only just realized I never replied. 10 Apology Email Templates to Use in 2023 - Schedule emails, email "I apologize for the wait, could I have your credit card number please?" If so, I would recommend something more direct. Learn more about Stack Overflow the company, and our products. Your feedback helps us improve our service. (Video) DON'T SAY "SORRY!" Thank you for your detailed answer, but I'm still not clear. 2. My apologies ( And one simple email can hopefully resolve any hard feelings or hold-ups. You may never know how your career can pivot to a different direction, Foster inclusivity, awareness, and safety for your employees, How it got started, from a team of women who fostered its global growth, Mentorships, internal development programs, conference reimbursement, and more, A salary range already existsyou just have to talk to the right person, Companies where you can rest, recover, and bond with your child. I hope it won't take a long time. Some phrases you can use to translate that empathy in an apology email: "I can see how important this is in your everyday routine". I appreciate your prompt attention, and hope that it does not unduly inconvenience you to provide me with a status report and an estimate for when you will have the issue resolved. 2. QGIS automatic fill of the attribute table by expression. ", Thank you TextRanch. I finally have the information you are looking for, and I should be able to help you out with it. Input your text below. It took much longer than I initially realized for me to get this through the correct channels. They're definitely both possible, and pretty interchangeable. "wait" or "delay" are fine to use either way, both words kind of mean the same thing. We do not mean to be burdensome, but we are still having issues with Can you come along on Friday to discuss matters?Yours,Derek. (no "having" here) In answer to your question, I might reply: That's all right. Sorry for keeping you waiting implies you have found what they were looking for and no longer need to make them wait. = After you left, I felt guilty that I had kept you waiting. I apologise about making you waiting. E Egmont Senior Member Massachusetts, U.S. English - U.S. Nov 8, 2014 #3 There is no set formula for this. 10 Email Templates That Help You Say "Sorry" for the Late - Flock My interpretation is as below: No.1 could mean you have kept someone waiting so long and eventually you saw him. I apologize for keeping you waiting so long in the cold. My workload has been particularly heavy, and I dont have much extra time right now. Hopefully, youll find this email to be of some comfort while you wait a little longer. Thank you for your support. "I'm really sorry for the delay madam," Martin holds a Masters degree in Finance and International Business. Since you don't want to say you (Why not?