It will adjust to the basic pitch and the frequency of the system. Alexa routines can only be triggered by time of day, voice command, or some kind of sensors. You can get rid of some of these errors and speed up your device by upgrading its firmware. If theres none, you can try uninstalling and reinstalling the app. You will need to provide permission to link again. Not ST buttons. Ill take the time to digest it thoroughly. Thats when we say that Alexa can be used as a man in the middle integration. Thats right, two devices in one. If updating the app doesnt work, you may try uninstalling and reinstalling it as well. All that youre trying to do here is make sure that the room is not cluttered with extra wireless units and that your commands are clearly registered in the system. Each device can be set with the checkbox beside each device. As you can see above, updating the app version usually doesn't require you to set up the device again -whereas this approach will. Heres where smartthings gives us a very powerful option. You can do that by navigating the smart device companion app. When added through the alexa app, it's detected and appears, but tapping on the device ("Heat" in the app) it says the "Server is unresponsive". Using alexa devices, privacy and alexa echo device is available. And thats why you sometimes experience slow internet speed, usually on the 3rd or 4th week of the month. It usually involves holding certain buttons for a specific amount of time. Can anyone help me please? Works for about half a day then takes a dump. Then, connect with the correct WiFi network. A) ILL START OVER WITH A CLEAN SLATE. If all else fails, you can still try a factory reset of the device Alexa is trying to connect to. */ I was finally able to fix it by removing the device in the Kasa app and reinstalling it. Check if the WiFi network matches the same network connected to your Alexa device. definition (name: "Simulated Alexa Switch", namespace: "bjpierron", author: "bjpierron") { So, be sure to ask the assistant to learn your voice. 2. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. Check Twitter to see if there is an Alexa or Device outage! I have 5 Philips Hue bluetooth bulbs which do not require a philips hub and there is no Alexa skill for BT bulbs. Are there no bite marks on the cord? Q: Why is my ST Button visible in Alexa, but unresponsive, according to Alexa? In other cases, Amazon Web Services or Microsoft Azure have had a partial outages. To avoid the tail between the legs feeling, and feeling defeated, Ill convince myself the remote is a better solution. If you find your device in Alexas Skills, then try Disabling and Re-enabling the Skill. Just do this, @Fastb. Select the device that you're having trouble with. You need to look on a different page, the page which is the list of your devices, and see which DTH is associated with the physical button you hold in your hand and which DTH is associated with the virtual device that you created. Click Smart Home and then click Devices. bjpierron/SmartThings-Alexa/blob/master/devicetypes/bjpierron/simulated-alexa-switch.src/simulated-alexa-switch.groovy Tip: You can also ask Alexa, check for updates to see if everything is as it should be. We can create a virtual device which is a sensor that Alexa will Recognize. Or at least in the same room. * You use it for a completely separate virtual device. Sometimes Skills can mysteriously become Disabled, which can be due to new permissions or new terms of service that need to be agreed. . Alexa And SmartThings Integration (Voice Control SmartThings!) (Before we start this, I just like to put in another plug for just buying a $15 Amazon remote off of eBay. How to Fix 8 Common Alexa and Amazon Echo Issues - Lifewire If your Alexa device or app is not responding as expected, contact Alexa Feature Help. If you want to stop Alexa from whispering, disable the whisper mode. Both the apps work fine. If Alexa cant still detect your new smart device, it must be because its connected to a different WiFi network. If your actual Alexa device, such as an Echo speaker or display, is not answering you, check out our other troubleshooting guide here. Your list of devices in the smartthings mobile app is going to show two separate devices: your SmartThings button and zebra (a virtual device). Warning: Factory reset deletes data and custom settings. I HAVE BOTH DTHS LOADED IN SMARTTHINGS. To determine if a device can cause interference, know if it uses radio frequencies. . Controlling these security settings is bit out of the scope of this article so I recommend you research fully before making any permanent changes. I talk a lot about turning things off and on again. Everything is working for me. So, be sure to seek guidance from the dealer. You dont have to do anything more with any device handlers for it. A lot of apps rely on cloud services which can go down from time to time. One of the devices became unresponsive in Alexa after an Android update and the other 5 devices worked fine. Try Restarting and Resetting. A device is something that will show up on the things list in the smartthings mobile app. Someone in your household may have changed the name of or the password to the Wi-Fi network, in which case youll need to reconnect your phone along with all smart home devices. My wife will have an easier time using it. It may sound silly, but youll never believe how many users dont know about this feature. Edit: Under Devices, click "Echo and Alexa.". Connect the original ring bridge lets ring of. Did I mention that you can buy an Amazon echo remote for $15 on eBay? They are no longer sold on Amazon, but there are lots of them available on eBay. Next, check if the power outlet has a charge by using an outlet tester. But there are a lot of ways you can resolve it. Then just add it like normal with add a device.. My WiFi connection is stable. My device is already set up, and it is powered on. Otherwise, the issue will be out of your hands, and you will not be able to get any response from the device. I can imagine that one of the webcore grandmaster coders could come up with some system that did let you do more but, wow, the coding would be complicated. Click "Devices" in the application. When to soft reset an unresponsive Alexa device. Perhaps your guests had switched off the lights in the guest room when they left. To do so, swipe down on your Show and select Settings. Does anyone in your home use Alexas Whisper mode? If you buy through links on our site, we may earn a small affiliate commission at no extra cost to you. Well, hopefully that clears up some of the confusion. Alexa is able to play music, provide information, deliver news and sports scores, tell you the weather, control your smart home and even allow Prime members to order products from Amazon. (SEE DEVICES JPEG ABOVE). Is Bluetooth Better Than 2.4 GHz? So far so good, and again, very popular. Trying to delete that smart app in the ST Web page of My SmartApp gives an error message that the app is being used by one or more people. Remove the smartthings button from your account. So, download the manufacturer app. Gosund Mini Smart Plug Functions 1 11 3 Work with Alexa, Google Assistant Step 1: Set your . You will not have to rely on any extensive routines, and setting up the system will mostly be simple. Make sure to leave it unplugged for 1 minute for all caches to clear. In that case, youre going to have to go to the beginning and start all over because thats not what youre trying to do. Note: Upgrading your internet plan increases your internet bandwidth as well. But you can refresh Alexas system. See the FAQ. The lights always work fine through the Philips app so I dont think its an issue on that end. Even tho I ordered the Alexa Remote (thanks for the suggestion!) Not one damned thing. As you can tell, its a useful technique for all kinds of devices. You will have to go through a warranty claim to get a fresh piece, and there are no quick methods around it. 49" Odyssey OLED G9 G95SC - Samsung This is what fixed the same problem with my Philips Hue lights. Ill be honest, by far the easiest way to do this is just to buy an echo remote. Tip: Buy directly from Amazon to ensure that your smart hub is Alexa-registered. Its happened to me on a number of occasions in the last few years, as I regularly use Alexa to control other smart home devices, either directly or through various routines Ive configured. You can do this exactly as described with webcore, but to make it even easier, there is a DTH (The one you already had from pierron) which is amazingly both A virtual sensor and a virtual switch. You press the smartthings button and a single echo routine runs. gosund device is unresponsive - look.perfil.com In this instance, there are a few things to try . You should be able to find one on eBay for $15. Meaning they have to be plugged in all the time. If you live with other people, its quite possible that a family member unplugged the device by accident. Tip: If you dont want to leave smart devices switched on all the time, consider creating Alexa routines. Alexa reports of the button: The device is unresponsive. ), 4. Alexa connection expired. Need to keep renewing. Help! For example, you can limit your smart TV usage to 3 hours a day. The majority of the time, this issue relates to a bug in your Alexa application which is why your devices are unresponsive. To update them, go to the Google Play or App Store, search for the installed apps to see if an update is available. Yes, Ive changed the wake word, and I use that. However, I am sure well just continue to talk to Alexa to do most things. Always with our lamps which have smart bulbs that use the Wiz app along with Alexa. The echo remote is more intuitive for wifey. I have 4 echo devices on my network. It is inexpensive, which is why the majority of customers choose this automation hub. I have tried to delete the app out of smartthings and removed the smartthings skill from the echo and also deleted all the devices and added them back but when I try to control anything it says the device isn't responding. Its a brand new virtual device. SORRY ABOUT THAT! We even tried removing a device and Alexa cannot now find it. This will get rid of all of the stored cache files and settings. . You just have to switch on the lights again manually. However, if you browse community forums, then youll find customers complaining quite often about issues with their smart hub. It will show up in your device list and youll be able to select it in automations. If not, disconnect from the WiFi. But the thing about this mode is that Alexa responds with a whisper as well. Power cycled several times Just sayin. At SmartHomePerfected we pride ourselves on providing trustworthy, unbiased information. This technology is amazing when it works but mostly its a huge annoyance. Below are the steps Ive taken to troubleshoot the problem which will hopefully help you to get your connected smart home devices back up and running. This includes smart bulbs and plugs from different manufacturers. Normally, Alexa devices update themselves during off-hours. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. : /. Were not talking about the echo button. Leave it off for a few minutes. From your description, I dont understand which one Alexa has discovered. Like smartphones, Alexa devices have firmware. Remove the battery for 30 seconds, and . . There is simply no gain in trying to get through the fix when youre not even sure about the issue. Even after reinstalling the application, if youre not able to get your SmartThings devices working, then you should try removing all the malfunctioning devices. I'm sure the ring video doorbell in the alert, smartthings can send you can turn on the same connected on ios and you can. But, today, Alexa stopped responding to that!. Meaning it wont respond to your queries. So, be sure to thoroughly check up on the unit before going through these methods. Placing Alexa closer to the router will allow WiFi signals to travel shorter and faster. Alexa works with thousands of smart devices. Because its going to work perfectly for both increase volume and decrease volume and the project will be done. I set up a ST Virtual Device, so that that Alexa will recognize button events. Many things cause your WiFi connection to become unstable, including: Fortunately, fixing an unstable internet connection is easy. This cloud reliance is a major risk with smart home devices, which is why there is a push towards local-only home automation. As in point 3, Ive previously restarted both the device as well as closing and re-opening the app which sometimes works. After about two hours of uninstalling and re-discovering each of them, they worked for about 24 hours before it happened again. To re-enable the skill, search for it via the search icon in the top right of the screen. Alexa cant communicate with unregistered devices. In fact, this thread reminded me that I have one stuck magnetically to the side of our refrigerator. Sometimes, it is even better if you can physically move your router closer to the smart device. Using the SmartThings button as volume control for an Echo Device is not easy. The device can be physical, that is something you could actually hold in your hand. Tip: If you want to keep the Whisper mode at night, create a routine. Hook up ring doorbell to alexa - Formacin Ejecutivos Then we can figure out what steps you need to take, because I think you have mashed together a couple of different solutions for different use cases.. But Im sending the smart bulbs back. Fixing the situation is only possible when you are sure that the hardware is in good shape. And Alexa can only detect it once your new device is connected to a WiFi network. With the problems Im having, Im thinking of throwing in the towel. One step closer. You push the physical button in your hand what should happen next? * Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. Hi All, I have a Stelpro Ki Thermastat that works great with smartthings, but alexa is not recognizing it. It can be frustrating, especially if it happens repeatedly. This firmware is different to the manufacturer's app, which is used to communicate with the device. How to fix Hue lights that have stopped working with Alexa SmartThings to the rescue: a virtual sensor. . First, make sure you keep your phone within 30 feet of your smart plug during setup. To start with, unplug the smart plug from the power outlet for 15 seconds and plug it back in. Typically, the app is named after the devices brand name. This mode is convenient at night or when you have toddlers at home. Nine times out of ten, you will find that the command was not registered properly, and you need to do a bit of tweaking here. Disclaimer: You are responsible for your own safety.