First off, payouts are very bad. I question what is going on, frankly, as many do. 5,948 reviews for thredUP, 3.2 stars: 'They have clearly changed how they size things but refuse to answer emails, I have sent 5 over the last 2 months and crickets. You need to understand that thredUP is a business. Notify me of follow-up comments by email. thredUP Releases 10th Annual Resale Report with Insights on a Decade of I explained I didn't expect that and wanted to keep the (St. Johns Knit) skirt (!) Ive been on a diligent course to minimize my wardrobe significantly over the last year and have encouraged others to do the same if they see fit. But guess what? Ill have to check into this. Normally, at least 65% of my items are accepted. Hit-and-Miss quality, Inaccurate descriptions. I wrote a review about Poshmarkthat explains how to use it and what to expect. That way, you can keep your feet still and capture the most accurate measurement. Products used:None this was a resale online that they send a clean out bag to you however, the items that are sent are not always noted an authentic Prada backpack is not missing cant reach anyone .., no way to communicate. The waist was too big (thredUP doesn't post waist measurements on skirts so it's a gamble!) Youre putting in minimal effort and time into throwing your clothing into the bag (besides sorting the items you want to get rid of). In exchange for all their efforts to collect, search and inspect, you will find slightly higher prices than the more traditional brick-and-mortar secondhand shops. This is what their payout structurelooks like: This tool was actually really handy because it gives you an idea of whether its even worth putting that item in the bag. They make handbags final sale items, so it's not like I can return it. Hmm. They just quoted their policies. They treat the thredup credit like some reward points when actually it's my cash I chose to keep as credit. I am ok with this because its still really pretty! Im too spoiled finding good deals at Goodwill to consider it! Overall, I got an average of 50 cents per item. This will provide the most accurate measurements. Then when I don't feel like hanging on to the clothes any more and just want my closet space back and they have been on eBay for months, I will send to thredUP. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. From missing measurements, inaccurate website descriptions, or my own misjudgment about a silhouette. . Uh Oh! Is Your Natural Living Anxiety-Filled or Grace-Driven? The information on this website has not been evaluated by the FDA and is not intended to diagnose, treat, prevent, or cure any disease. Am I missing something about these sizings. My take on this is if it's a 200 dollar cashmere sweater and the purchase price is under 10 dollars, a few pills on the fabric should be a non issue! A trendy Alexander Wang dress has the potential to earn $197. It's truly rare indeed!So, twice impressed with customer service and frequently impressed with the accuracy of descriptions, measurements and quality of the items I've purchased from ThredUp. Charities include Help a Mother Out, Big Brothers Big Sisters . Overall, I was pretty happy with my experience using thredUP. You can find out more about which cookies we are using or switch them off in settings. Placed an order, they took payment, tracking said it was on way but package never arrived, tracking never updated after a certain point. They clearly make a significant profit off the "rejected" items as well but force you to decide in advance whether you will accept their rejections. This gray cardigan checked all the boxes for me. If youve ordered a bag from thredUP.com, its already activated and associated with your account. Do you care believe the items you have are worth more than what you can probably earn from thredUP? I can't even donate these items.. there were items in the box that were not mine too. Their box had opened which was obvious. thredUP breaks down their brands into certain categories, including top brands, designer, and premium. Even if you fill up the entire bag, thredUP will only accept 40 percent of your items. Any company that has no place for customer reviews or a very visible way for customers to contact thembig red flag.As I feared, the clothes I received smelled strongly of febreze. If you disable this cookie, we will not be able to save your preferences. Its been over a year now and Ive yet to uncover one in person. Absolute horrid service. I dig the ability to seek specific things and they'll send me alerts if something remotely close arrives. Get familiar with their popular brands and what style of clothing they sell. Thanks so much, Anjanette! IG @thredup. Their policies are vague and it feels like a scam. Hey girl! I learned that I can find like-new items for a fraction of the cost of retail prices, but womens consignment shops are a lot harder to come by than childrens. It doesnt necessarily matter if your items still have tags on them or are in really good condition if it is a lower end item such as Old Navy or Target, you probably wont get much for them. I think youre wrong (and that probably doesnt surprise you). Mysteriously they had listed at least a dozen Louis Vuitton bags for sale not too long after that and one looked all too familiar. I wanted to bundle my items and thought I was $30 dollars in shipping and 3 orders later they charged me $80. However, sizes between brands aren't always the same. Save your money. They process order for several days and then once they ship, which you pay 10. . I was notified that this kit was processed on March 7th. When your expectations arent met, you may get upset when thredUP gives you just a few bucks for the whole bag that you sent in. It was this moment in Cambridge, MA that the initial idea for thredUP was born. I wasted my time and all the clothing I submitted and SO DISAPPOINTED. I genuinely LOVED my thredUP experience, and I . When I asked for proof why they did not take them in they said they had stains on them. thought you may appreciate the opinion of someone who consigns on many locations and has the training to spot a possible fraud. I've actually emailed their customer service to show them how many negative reviews there were on this site and they did not care at all. This Is My Color of the Year. They were mostly popular brands, but more on the low-end such as Gap, Old Navy, and H&M. LOL I did try SF once and still want to write a post. We look forward to assisting you. Ive contacted my bank and the BBB regarding the problem. I am thredUp with paying full price: A review of thredUp The best pieces of clothing I sent were gone. Using links to these sites means I may earn a percentage of the purchase at no extra cost to you. >thredUP has done all the dirty work of shopping secondhand by sorting through and selecting only great quality pieces in current styles. It was a process that took about a month. I thought it would fit like the gray one but it felt more matronly than cool. 5 Favorite s. FREE shipping on orders over $79. To make my money stretch even more, I purchasedpieces that would coordinate, so it made at least three complete outfits, but I think I can mix and match some of these to make even more outfits. I could have sold them myself or donated where I wished. $4 restocking fee per item, plus return shipping, for items purchased sight unseen from a website. What does thredup mean? Not so great reviews about selling. Its a risk, but its an easy process to order a bag and mail it back. Represented as EXCELLENT with no visible signs of wear, the skirt actually had lost its elasticity in the waist, a portion of the elastic having pulled out and was rather brittle, an indication it'd been dry cleaned repeatedly. I used their label! I love the selection, the service, the packaging and the prices! In fact, with so many styles and trends, body shapes and personal preferences, most clothing wont meet all your needs. Also, unless you take a screenshot of the text conversation, they can deny it ever happened. I ordered 2 Namebrand Handbag rescue boxes, after watching several Instagram unboxings. The way I view thredUP is for anyone who wants to get rid of their unworn clothing through the mail. Ive read a lot of negative reviews about thredUP from the comments section on bloggers who have used thredUP. The email says they reserve the right to not accept any items. . I love the eco aspect of it as well, it really makes me feel that I am contributing to saving the planet and enjoying it. You might find that its just what you were looking for. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. I sent 10 Thredup X Athleta consignment bags to ThredUp. (Early August-ish?) When questioned I am given the response that the items were not in as good a shape as they wanted them to be. Restyling My 12 Best Thrifted Clothes of The Year, shop online when youre not the size of a model. Of the other two excellent items that are described as no obvious signs of being worn or washed, one had what looked like a spaghetti sauce stain the size of a quarter, and the other had six different oil stains in two different locations. The devil is in the details and unfortunately they got it wrong. (Why?! Lets be honest: I just dont have time to spend extra hours online looking for clothes for myself because I already spend so many hours online blogging! thankscindy. Here is a screen grab of their pricing for LUXE-brand items. Products used:Athletic Clothing If you arent sure whether an item is in good condition or not, its probably safe to throw it in the donate pile. I remember buying a sweater in size large once due to measurement based sizing when I needed a small. Ready to ditch overwhelm & create the healthier home you desire? Gain trust and grow your business with customer reviews. Your email address will not be published. Tip for consumers:Don't expect any customer servuce. Sorely disappointed. Its always good to hear when people have a positive experience. I'm truly impressed (obvi) and remind other reviewers who've left less than positive remarks, ThredUp is a SECOND HAND store and they process thousands (tens of thousands) of items so there are bound to be mistakes, but unlike other online retailers, ThredUp's customer service aims to please and make good on whatever issues you encounter. I want to feel cozy and styled, not just like I added something with sleeves over a tank top. I've always figured they take measurements at thred up, because they are so often inaccurate. Likewise I can search for my favorite designers and receive alerts for anything they receive of theirs. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. My Honest ThredUp Reviews (Buying + Selling) | ClothedUp Shopping in traditional thrift or charity shops where collections are far less curated does require more patience and energy. Hopefully, you can learn a thing or two! I used thredUPs Payout Estimator, which tells you how much you would earn if you sold a designer item. Even the very good description states that the item does not have major flaws. Theres no way I wanted to pay the fee to have them mail back the stuff I didnt want in the first place. And some of the items have been some of my very favorites. I'm a wife, mom to 4, author, & homeschooling homemaker. Unfortunately, the fit just didnt do it for me. Because they essentially steal your clothes and then sell them for a profit. They have clearly changed how they size things but refuse to answer emails, I have sent 5 over the last 2 months and crickets. How To Measure Accuracy and Precision in 5 Steps - Indeed But I was shocked they would send me a pair of blood stained white pants! Receiving my thredUP order was like getting a gift in the mail! Thanks for sharing! Hannah Rupp is a fashion freelancer, millennial thrifter,and (proud) outfit repeater. With thredUP's Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. $137 80% off estimated retail. Have you ever tried thredUP? I got a couple of decent enough used items on thredUP. That was hugely deceptive, and I will not be shopping from them again. Green is slowly creeping into my wardrobe and Im not mad about it! Thats a bold faced lie. Size medium clothes generally fit me, but according to the measurements available (bust in particular), they would be INCHES too small. I think we all know why they started charging. thredUP has a rating of 3.16 stars from 5,904 reviews, indicating that most customers are generally satisfied with their purchases. The descriptions are frequently inaccurate, with measurements off by 3-5 inches. Most are blush or coral. Run. First of all, I received a totally different item than what I ordered. I thought I would spend hours upon hours combing through websites. Horrible! But that doesnt necessarily mean they will be right for you. However, because the site's photos are poor quality, even when zooming close, it's not possible to determine that. Ive purchased many items from thredUP and every one of them is in great condition and perfectly stylish. Being a more conscious, budget-savvy and efficient shopper doesnt get much easier than this! I sent countless emails to customer support, they answered emails a week later and were of no help. I can think of plenty other suspicious missing unlisted items as well. I challenge you to give it a online secondhand shopping a chance. This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. they are going to end up in court if they do not get any traction regarding the treatment of the consigning public. I could detail how to take each . I cycle through them quickly after I declare theyre not for me and then I go and thrift another one. What does thredup mean? - Definitions.net They are getting other peoples' brand-name, like-new clothes that has been stolen by ThredUp. about their customers. Otherwise, those items are passed on to textile recyclers and are made into pillows, pot holders and other cool upcycled stuff. How many stars would you give thredUP? They charge $3 restock fee for every item. Secrets to Scoring the Best Secondhand Style from thredUP The site offers tens of thousands of items, so broad browsing will likely lead to frustration. chest measurement thredup Two of the seven items I chose were newyet cost a fraction of the original prices. First, I thought I would choose the wrong size. Heres a quick checklist to help you determine whether it would be worth your time to use thredUP. You will only get a few pennies credit for what you send in. I just checked and they DO ship to AK, which is unfortunately rare, so yay! I was so pleasantly surprised. But we inevitably want or need new clothes occasionally, and when the time is right to buy, thredUP is a perfect option. There were two simple things I did before ordering to ensure my items would fit upon arrival: ThredUp actually has handy size and brand filters, so you can order items from brands thatyou already know your size in. You can send in women's, men's, and kids' items. New customers get $10 in store credit when they claim the referrals! Make a Wishlist & Search With An Intention. , Its August 5-6 this year! We look forward to having you shop with us in the future! I just cant afford to and all we have here are 1.00 stores and a very small community. For the most part it was what I expectedjeans with broken zippers, dresses/tops with broken straps, stained/ripped clothing, heavily pilled clothing. If you can answer yes to the following questions, thredUP may not be the best option for you. Companies can ask for reviews via automatic invitations. I've ordered twice from this company and I have to say the clothing is not in barely used condition. You really wont be sacrificing quality or current trends in your wardrobe. Unfortunately.. like above.. the fit was not for me. You can evenestimate your payoutusing their calculationtool! And ThredUp charges a fee to return items. $_$ I thought they donated to charity, but now they have really shown their true colors. Why am i hearing so many negative complaints about selling? The best way to take advantage of thredUP is if you have a lot of high-end or top-selling brands. I have sent 3 bags over a 1 month period just to get my closet cleaned out. thredUP . Do not shop here. It's a light weight jacket! This 14-day delay is due to the nature of thredUPs business. But I received a pair of pants that were incorrectly described on the website, and when I initiated the return and explained that the return was because of the incorrect description, they offered me store credit. I was not loving the odd sleeve length or split hem so it is a PASS. Cardigans, in general, are kind of a unicorn item for me. In other words, its a win-win-win-win-win-win. ThredUp offers a TON of search filters. Add some style to your day by following my outfits on, Thrifted, vintage & affordable outfit inspiration, What I Bought From thredUP vs. How It Actually Looks, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window). I already owned one and wanted something in a similar style. According to thredup's sizing chart, (my chest measurement) I ought to be a large. I wondered why thrift shops seemed to have less product and I hope its not due to this place!! So, here I go again. 1st one has 2 bright red stains on the front that were not disclosed in description. Wonderful experience. Their bust measurements in particular seem to not match the listed size. While the fit was better than I pictured, the length was described as being 3 inches longer, which I would have liked so it would cover my butt when I sat down. When I enter a store, I head straight for the back. The description failed to mention huge orange stains along the hemline. After all, the processing time takesup to five weeks! Some clothing may be purchased, and depending on how much you sell (or dont), you have the option of having thredUP donate the items they dont buy. How to Measure Your Foot to Find the Right Shoe Size - Nike But the Prada is not even listed as not accepted. thredUP has done the hard work, sifting through the unwanted to find the high-quality hidden gems. That is SO great that they ship to AK! Begin by recording all the data you have for the project or experiment. I PASSED. Unless your low-end brand name items are in mint condition, Id recommend throwing them in the donate pile. My #1 Trick for Using thredUP - Everyday Reading ThredUP lies about the condition of merchandise and then charges to do returns. Keep in mind that these are used clothes! So when this one popped up on thredUP, I didnt hesitate to add it to my closet. I started buying during the pandemic when I wasn't going into physical thrift stores. I accepted the credit, but only after the return was processed did they tell me that the credit was good for only one week. Ive always wanted to try ThredUp but I wasnt really sure how to use it or if I would like what I got. Loft Cargo Pants: $16.99. Usps eould be cheaper and faster but they don't care. Good thing I was wearing gloves when I was going through the box. If I could give thredUP a zero, I would do it. I genuinely am concerned that there is a story here and may become apparent after a while.