Duplicate: View the screen image simultaneously on both the computer and the external device. * Great for multitasking in a wide variety of applications including Phone centers, Stock Markets, Hospitals, Graphic Design, Editing, Accounting, Etc. The Privacy Policy provides information about your privacy rights and explains how j5create protects your personal information. 3. The brain trust at Dell technical support tells me that the computer is "sending the audio out to the adapter", thus no audio on the computer speakers. Data transfer up to 5 Gb/s. For About this item We disclaim any interest in the marks of others. Was very frustrating for me as well. Create a dual-monitor set up and boost your productivity. Country/Region of Manufacture: . Finally realized the problem when a fully charged MacBook Pro 2 plugged into docking station started running out of juice. How to connect the JVAW56 ScreenCast HDMI Wireless Display from Windows Devices to a HDTV? I made the salesperson in the computer store show me that the items worked with my laptop before I purchased them. Sorry, but this question has been marked as "solved". I connected that to my USB-C port. We disclaim any interest in the marks of others. But some of you may fail to download the latest j5create drivers on your own, so this post tries to help you download j5create drivers and use j5create on Windows and Mac. Are you looking for a troubleshooting guide? I couldn't figure out problem with documentation included. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. You may not authorize or assist any third party to do any of the things prohibited in this section. It works fine for hooking up two monitors via HDMI. in use, a higher wattage power adapter may be required. You have to use a USB-C cord with the proper wiring (some USB-C are wired only as charging or USB 2.0 which won't help you). For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. Ive tried other outlets and different laptops but nothing. IF YOU DO NOT ACCEPT ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, J5CREATE IS UNWILLING TO LICENSE THE WARE TO YOU, NO LICENSE IS GRANTED AND YOU ARE NOT AUTHORIZED TO INSTALL OR USE THE WARE. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. Display Settings Right-click on the icon on the lower right-hand side of the toolbar to open display settings. Thank you. For example, my Asus G752 laptop is not compatible. Answered 2 months ago by J5create Team Helpful ( 0) Unhelpful ( 0) Answer this question The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. About this item Nothing I've tried will detect the screen. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL J5CREATE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL OR SPECIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE WARE, ANY PROVISION OF OR FAILURE TO PROVIDE SUPPORT, OR OTHERWISE UNDER OR IN CONNECTION WITH THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF J5CREATE, AND EVEN IF J5CREATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. I haveJUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER. Watch our product videos on our YouTube channel for additional information. The JUA254 USB to HDMI Multi-Monitor Adapter from j5create works as an external video card, instantly allowing users to attach additional displays via an HDMI connection without the hassle of a lengthy setup or having to install additional internal hardware. But overall it does what I bought it for and is cheaper than buying an actual docking station. In most cases, j5create will release driver updates to fix bugs and errors of different j5create products, like j5create driver unavailable or undetected. j5create | JCD543 USB-C Triple Display Docking Station - j5create International JCD543 USB-C Triple Display Docking Station Please Contact Us For Availability About This Product The USB-C Triple Monitor Docking Station provides extra connectivity from your computer. Now you are ready to use your j5create USB Display Adapter! By using this site, you accept the . Can I connect this to my hdmi outlet in my Honda CR-V or do I need another one? This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. If, notwithstanding the other provisions of this Agreement, J5CREATE is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Ware, J5CREATEs liability shall in no event exceed US$200.00. I'm trying to connect an external monitor. Works great until Big Sur. 3. Notwithstanding the foregoing, if You have entered into a separate agreement with j5create that expressly supersedes the Terms of Use and/or this Agreement (a Superseding Agreement), or if your use of the Ware is authorized under the terms of a Superseding Agreement, the Superseding Agreement will remain in full force and effect. Besides working as docking station will also allow power to pass through and charge laptop. The j5create Terms of Use located at https://en.j5create.com/pages/terms-of-service is incorporated herein by reference (Terms of Use). Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. All rights reserved. - edited It does not require a power cord. Get Restoro here to fix your issue in no time: https://go.windowsreport.com/Restoro?adgroup=3qmyRkrNtd4\u0026banner=YTSnap! HDMI? Choose to Search automatically for the updated driver software. Please contact our customer service department for assistance with this issue. With its slim and heat-dissipating design along with the double-sided cable storage compartment, this USB-C dock ensures an easy connection regardless of your USB-C port's location and can easily fit into any workspace environment. For protection and peace of mind, all of our products come with a warranty. The HDMI port is the middle port. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. These adapters are also backward compatible with USB 2.0 resolutions and playback, ideal for office applications. Please tell me what I need to replace to get this to work: -Do I need a different USB-C to HDMI converter or is the j5create compatible with the Envy? New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381, item 1 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter - 4K, item 2 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 3 NEW j5CREATE JCD381 USB TYPE-C DUAL HDMI MINI DOCK ADAPTER, item 4 j5create JCD381 USB Type-C Dual HDMI Mini Dock Adapter, item 5 j5create JCD381 USB-C Mini Dock Dual 4k HDMI, Dual USV 3.0, Power, MSRP $99, item 6 j5create 90W Built-in USB-C Travel Dock 4K HDMI / USB 3.0 Laptop Power Adapter, 4.2 out of 5 stars based on 13 product ratings, 5.0 out of 5 stars based on 4 product ratings, 4.6 out of 5 stars based on 11 product ratings, 5.0 out of 5 stars based on 2 product ratings, 4.5 out of 5 stars based on 15 product ratings, 4.7 out of 5 stars based on 409 product ratings, 4.8 out of 5 stars based on 4 product ratings. The j5create Privacy Policy located at https://en.j5create.com/pages/privacy-policy is incorporated herein by reference (Privacy Policy). . Wish j5 made this a little more clear with the product because it works very well at what it does, once it has power. Interested in how to Fix USB to HDMI Adapter not Working in Windows 11?This video will show you how to do it! The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. Connect the other end of the cable to the high-definition TV or monitor. Their information can be found on the back of the packaging, or on our website under the "Support" tab. But you can get it to work. the adapter (with attached peripherals) and your laptop, To ensure files copy completely, do not remove the USB-C power adapter while copying files. Or some people may run into j5create not working for unknown reasons. The monitor is an HP Pavilion 27xw. Find many great new & used options and get the best deals for New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381 at the best online prices at eBay! You can also use your laptop screen for three displays in total, making it easy to access multiple applications at once. This USB 3.0 docking station comes equipped with all the connections you need including three USB 3.0 ports, a RJ45 Gigabit Ethernet port, memory card reader/writer, combo audio jack, and a USB-C port supporting up to 100W Power Delivery. 3. In Device Manager, find the device. Go to: https://windowsreport.com/ If you found this video useful, give us a like and subscribe to our YouTube channel. Upon termination of this Agreement, You must promptly cease all use of the Ware and discontinue exercising all license rights granted by this Agreement. To the extent there are any conflicts or inconsistencies between this Agreement and any other agreement, policy or documentation, the following order of precedence will apply for resolving such conflicts or inconsistences: first (i) a Superseding Agreement; then (ii) this Agreement; and then (iii) any other agreements, policies, or documentation. * Video playback performs at 1080P HD with a resolution of up to 2048 x 1152. Hot-swappable connection/disconnection without powering down. It has been a while since anyone has replied. maximum performance, use a computer and USB-C power adapter equipped with PD 3.0. Great docking station for dual monitors! Check articles with full guides:https://window. j5create - USB-C to 4K HDMI Adapter - Space Gray / White Model: JCA153G | SKU: 6201446 4.6(1,053 Reviews) 125 Answered Questions Highly rated by customers for: Ease of use, Use with tv, Price $29.99 Add to Cart Show only Answered Questions ( 125) Sort by: Showing 1-20 of 125 questions Ask a Question Connect the other end of the cable to the high-definition TV or monitor. HDMI USB driver update You need to open the device manager. DVI? It is known that j5create aims to produce computer accessories based on its innovations, including j5create webcam, j5create USB to HDMI, USB adapter, and j5create docking station. This Agreement shall not be interpreted or construed to confer any rights or remedies on any third parties. Prices and offers are subject to change. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. Since it hooks up with a rather small cord cable management can be a tad unsightly. Windows 7 OS may have other limitations. So think twice when installing the J5create drivers using this way. By using this site, you accept the. For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1 please readthis documentationbefore downloading any driver. . J5CREATE CANNOT ENSURE THAT THE WARE OR ANY FILES OR OTHER DATA YOU DOWNLOAD OR INSTALL IN RELATION TO THE WARE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. https://j5create.com/screencast/See more videos: https://youtube. No right to use any trademark or trade name of j5create is granted to You hereunder without written approval by j5create. Second screen only: View the screen image on the external device only. Use of these names, logos, and brands does not imply endorsement. 1. Phone Support Hours: 9:00 AM to 5:00 PM Eastern Standard Time Monday through Friday, excluding holidays North America: 1-888-988-0488 Verified purchase . Find out the J5create driver and right click it to Update driver. Not all USB C ports support all alternate modes, so having a USB-C port does not guarantee that this device will work. This is likely normal behavior. Then connected my monitor to the box using an HDMI cable. 02-07-2018 external monitor) until I had to restart my computer. You can have your 2nd monitor with an extended display, a mirrored display, a rotational display (rotation mode not available for MAC), or make it your primary monitor. In the following webpage, scroll down to locate and expand Support. USB 3.0 to HDMI Display Video Adapter for Multi-Monitors (Connect Laptop to Monitor Using USB) Hamkot Brand 191K views MP Navigator EX scanner driver is not installed - Fix it now Windows. This pocket-sized, multi-adapter allows you to add an additional USB 3.0 HDMI monitor, a USB Type-A, and a USB Type-C device for charging. I even tried connecting the j5create adapter to external power (which is possible but not required). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Ten Computer All Rights Reserved. View cart for details. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems, Simply ask a new question if you would like to start the discussion again, https://m.costco.com/.product.100381392.html. * Move and view your large spreadsheets across two screens without overlapping windows. I do not see anything how to connect the j5 to my vehicle. Material: Aluminum. Windows Settings Go to Recovery tab and then click Get started button under the Go back to an earlier build Rollback Windows Update To update Windows 10 to the latest version, follow the following steps: Press Windows key + I. Click Updates and Security (as we did earlier). A: Yes, the USB to HDMI Display Adapter will work on a AIO computer with Windows 7 or later. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. All in all, whatever J5create product you are using or whatever J5create issues you are facing, you need to find a suitable and effective way to update its driver for better performance or to fix J5create driver issues. Find Your Product Docking Stations USB Hubs Display Adapters Wormhole Video Capture Webcams Networking Something went wrong. Drivers are available on j5create website under the "Support" tab. Sign up for the latest innovations, exclusive offers, and more. Mac & Windows. All company, product and service names used are for identification purposes only. After opening, expand other devices. This dual display docking station adds dual HDMI monitors, with resolution support up to 4K (3840 x 2160) on one display and up to 2K (2048 x1152) or 1080p on the other display. MacBook and Mac are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. 2 Ways to Update Creative Drivers for Windows 10, Solved: Creative Sound Blaster Not Detected on Windows 10, Download PreSonus AudioBox USB Driver on Windows 10, 8, 7, and Mac. Available DisplayPort Alternate Mode over USB Type-C connector. 10:49 AM Female adapter ensures easy connections and reliable performance, supporting data transfer up to 5Gbps. Download drivers, update firmware, register your product and more. DisplayPort Alt Mode for . Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. 99. Extend: View the screen image extended across both the computer and the external device. The one with P at the end includes a power cord. Step 2: If doesn't work, r un theHardware Devices troubleshooter. With the new driver, check whether the J5create USB can be recognized by the computer and works well on the device. For Windows users, Microsoft has provided you an inbuilt tool to update device drivers like j5create drivers within the system. Save my name, email, and website in this browser for the next time I comment. To see the computer screen image on a high-definition TV or monitor. Please refer to the manufacturer of your hardware for more information on your device, 1 - USB-C PD for upstream charging 1 - HDMI Output 1 - USB 3.0 Gen 1 Type-A 5 Gbps. We disclaim any interest in the marks of others. 07-11-2018 Hot-swap: Connect and disconnect without powering down. Connect up to 2 external monitors (driver required). Mines came with a power cord and it worked for a couple of days then completely stopped. Find helpful customer reviews and review ratings for j5create USB C Hub Multi-Adapter Docking . Features. Please open a new question, and include the model-number of your HP computer. Product description. You shall not modify, reproduce, retransmit, disseminate, sell, publish, broadcast, circulate, rent, lease, sublicense, assign, or otherwise transfer any portion of the Ware except as expressly authorized in this Agreement. Must download an app and also has to be configured and I still havent been able to use it. So, continuing to discuss "your" question appended to their problem is not optimal. The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. No need for any software installation or configuration. YOUR USE OF THE WARE, AND THE RESULTS AND PERFORMANCE ACHIEVED USING THE WARE, IS AT YOUR OWN RISK. External monitor via USB-C through j5create to HDMI not working. This Agreement constitutes an individual consent by You to be bound by the terms of this Agreement and is the entire agreement between You and j5create with respect to Your use of the Ware, and any and all other written or oral agreements or understandings previously existing between You and j5create with respect to such use are hereby cancelled. We innovate. This video over USB adapter works as an external video card, instantly allowing additional displays, without the hassle of opening the computer casing and installing an external graphics card. However, the j5create support desk was on-point and everything went smoothly after the upgrade. Now there's a way to customize your image settings with the Webcam Companion App. Our experienced customer service representatives offer live chat, and phone support, or if you prefer, you can send us an email with any questions you may have. Without limiting its rights and remedies, if You fail to comply with the terms and conditions of this Agreement, j5create may, in its sole discretion, terminate this Agreement upon any such failure. Let's get to multitasking! If so, what monitor have you used with this laptop that you know works? It should be marked with a yellow exclamation point symbol. 10:55 AM. Ask the community. Subject to Your agreement to be bound by all terms and conditions of this Agreement, j5create authorizes You to use and access j5creates proprietary work, which includes compiled code, software, firmware, images, music, media, templates, data, a user interface, any documentation accompanying the program, and any updates or supplements of the same relating to the applicable j5create device You have purchased or acquired (collectively, the Ware). At j5create, we take our customer support seriously. Sign up for the latest innovations, exclusive offers, and more. Simple \"Plug and Play\" operation allows you to connect your computer to a second monitor or projector within seconds to create a new visual environment.System Requirements* Microsoft Windows 10 / 8.1 / 8 / 7 (32-bit or 64-bit)* Mac OS X v10.8 or later* Available USB 3.1/3.0/2.0 port (USB3.1/3.0 recommended)* Driver will automatically install on 10 / 8.1 / 7 (Requires internet access)USB is a trademark of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. I really don't want to return this laptop. Check article with full guide:https://windowsreport.com/usb-to-hdmi-adapter-not-working/ Get DriverFix for FREE to always keep your drivers up to date: https://www.driverfix.com/includes/route.php?tracking=GUDF\u0026exec=run\u0026banner=YT\u0026adgroup=3qmyRkrNtd4 Contents of this video 0:00 - Intro0:47 - Update the USB to HDMI driver1:22 - Rollback a Windows 10 build update1:53 - Connect to an alternative USB port/ Change hub2:18 - Scan for hardware changes STAY CONNECTED: https://www.facebook.com/WindowsReport Got a different tech issue? * Multitask with larger landscape/desktop space. There will be so many options of the drivers available and you need to select the one according to your requirement. We create. Note: This product does not require drivers to be downloaded. Small, compact, and lightweight. Subject to all terms and conditions of this Agreement, j5create hereby grants You a nonexclusive, personal, non-assignable, limited license to use and access the Ware in accordance with this Agreement and any and all agreements and documents executed by You or delivered by j5create. Did you recently purchase a webcam from the JVCU Series? You represent and warrant the following during your download, installation, and use of the Ware (as applicable): (i) You are not located in a country that is subject to a U.S. Government embargo, or has been designated by the U.S. Government as a terrorist supporting country; and (ii) You are not listed on any U.S. government list of prohibited or restricted parties. I hope it doesn't need Thunderbolt 4 as those cables are very . j5create disclaims any and all liability relating to Your failure to install or flashover any updates to the Ware. 1 - JCA379 USB-C to HDMI & USB 3.0 with Power Delivery, Optional power adapter can be connected for charging a laptop or other power consumption device, Connect video, data and power to a computer or tablet with a single USB Type-C, No need for any software installation or configuration. Go figure. Transform your laptop into a workstation that supports all of your peripherals without the worry of overheating. The author of this question has solved their problem. Once the j5 create driver is downloaded, possibly, USB not installing issue, access denied will be removed. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP. Subject to the terms of the Privacy Policy, j5create reserves the right to use such information, data and statistics in the course of j5creates business, and you hereby agree to j5creates use. Features: Built-In USB Port. charging your device simultaneously. 02-08-2018 Once your computer has restarted, connect the j5create USB Display Adapter to your display first and then to your computer. Step 4. Download, install and run Driver Booster. In so doing, Device Manager will then search online and offline for the J5create drivers. J5create Company has actually already tried to get rid of the barrier in between various media & Operating Systems so they can work collectively using 'Docking Station'. All other ports on the j5create adapter are working--USBx2 and Ethernet. On other hand, J5create USB 3.0 Wormable Docking station released by company had won the 2012 CES Innovations Award and 2012 Computex Finest Choice Award in year 2012. Each time you press f4, the display state changes. To purchase quantities of 10 or more contact sales@j5create.com About This Product The JCA153G USB-C to 4K HDMI Adapter allows you to quickly and easily connect your MacBook , Chromebook , tablet or PC to an external monitor, HDTV, projector, or other display device using an HDMI input. EDIT: I returned the j5create adapter and purchased an Insignia brand USB-C to HDMI adapter. Your mobile device might require more power than your charger allows when using the adapter and Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Laptop Docking Stations, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like. Is not as easy at it seems. Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. Works like it should. First Time Here? Features three SuperSpeed USB 5Gbps Type-A ports for your USB peripherals. To ensure the JCA379 powers and charges your mobile device while Add extra functionality to your laptop with the JCA379 USB-C to HDMI & USB 3.0 with Power Delivery. Simply download the app, run the installation, and it's ready to use with your connected camera. This End-User License Agreement (the Agreement") is a legal agreement between Youand Kaijet Technology International Limited, Inc. (DBA: j5create) (j5create, We or Us) for the Ware (as such term is defined below). It is likely that Driver Booster can help you download and install the latest J5create drivers quickly and correctly. Dual Displays: 3840 x 2160 and 2048 x 1152 / 1920 x 1080, 10 Ports In One Sleek Design For All Your Needs. Connect video, data, and power to a computer or tablet with a single USB Type-C port. Not so fast. 07-11-2018 For users who need to get J5create drivers for Mac, or you failed to install the compatible J5create drivers with the above two methods, chances are that you need to navigate to the J5create official website and then find the driver you need. Tell us what video-output port(s) your computer has -- VGA? Use of these names, logos, and brands does not imply endorsement. All company, product and service names used are for identification purposes only. You agree to comply with all applicable international and national laws that apply to the Ware, including all applicable U.S. export-control laws and regulations, as well as any end-user, end-use and destination restrictions issued by U.S. and other governments. 2023 Best Buy. Its a very good mini docking station. Up to 100W power pass-through to charge your laptop and . Sign up for the latest innovations, exclusive offers, and more. The Ware is licensed to you, not sold, and, subject to the terms and conditions herein, j5create reserves the right to revoke such license at any time and disable your ability to use the Ware. X. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. I have a mouse and monitor plugged into mine and both work. You acknowledge that the Ware automatically collects information, data and statistics relating to your use of the Ware, and compiles such information, data and statistics. Adjust the brightness, saturation, contrast, hue, sharpness, and tint all from within the app. j5create - USB-C Dual HDMI Mini Dock Model: JCD381 | SKU: 6201440 4.0(955 Reviews) 88 Answered Questions Highly rated by customers for: Use with laptop, Set up, Connection $88.99 Was $89.99 Add to Cart Show only Answered Questions ( 88) Sort by: Showing 1-20 of 88 People are asking about Compatibility Usb ports Windows (6) Hdmi (6) Ask a Question Supports HDMI display with max resolution of 3840 x 2160 at 30 Hz. * A must-have for surfing the web and working on your email/Facebook/Twitter accounts all at the same time.Looking for an easy way to add a second monitor? In the search box, type in your J5create product model and then hit Enter to move on. Some people may stumble upon j5create problems, among which j5create driver issues are most common. In the search result, locate the j5create driver and Update it. HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. (e) make copies of or distribute the Ware or electronically transfer it or any portion of it from one computer to another or over a network. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. j5create support said they are unavailable. All rights in the Ware not expressly licensed under this Agreement are reserved to j5create. The USB 3.0 SuperSpeed port gives you data transfer rates up to 5 Gbps. The only limitation is that for my new MacBook Pro I had to upgrade to Mojave, which might be inconvenient for some. Follow the on-screen instructions to finish installing the J5create drivers on Windows and Mac. Therefore, you need to install j5create drivers on Windows 10 and Mac. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. Here, for instance, you can enter USB to HDMI and then select the right model in the results such as USB 3.0 to Dual HDMI Monitor Adapter or USB to HDMI Display Adapter. We disclaim any interest in the marks of others You acknowledge that the Ware is of U.S. origin. Connect standard USB Type-A-enabled devices and peripherals (flash drives, keyboards, mice, and more) to USB Type-C-enabled devices (USB Type-A cable not included).