Boarding may be denied or fines may be levied against those guests without proper documentation. Please note: Foreign currencies cannot be accepted or exchanged by the Front Office. Also, a dark suit is appropriate for dinner on board ship), Sturdy walking shoes for every day use (two pairs are suggested) both leather, to stand up to rain if necessary, and a pair with a good arch support, One or two pairs of dress shoes to accompany your dinner outfit, Bulky or winter-weight sweaters or jackets, Rain boots and long underwear (outfitters throughout Alaska provide special gear needed for their activities, such as warm "moon boots" for walking on glaciers, waterproof rainwear, boots and life vests for river rafting or sea kayaking), Be sure to take toiletries and prescriptions for both medication and eye glasses to aid in replacement in the unlikely event they become misplaced, A travel alarm clock (although wake-up calls are offered on all Holland America Line cruises), Binoculars if you enjoy bird watching or would like a closer look at wildlife and glaciers, Your camera film is available just about everywhere you will visit. You can even make arrangements for family and friends to sail with you on your next cruise, even if they are not currently on board with you. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. Other health-related information can be found on the CDC Travelers' Health page. Your travel advisor can provide additional information about this requirement. Express Docs are a part of our ongoing commitment to environmental stewardship and conservation. For bookings made in the Netherlands, Belgium, Luxembourg, Germany, Austria, Switzerland, Finland, Sweden, Norway, Iceland and Denmark, submit written cancellations to Holland America Line, Otto Reuchlinweg 1110, 3072 MD, Rotterdam or informatie@hollandamerica.com. Catching up with Ritz-Carlton Yacht Collection - What's it Like On Board Evrima? What follows is a breakdown of the advertised services around Wi-Fi by the cruise line and previous cruiser insights on these services for many cruise lines sailing vacationers are considering. Video streaming is not available with any of these packages. You are responsible for complying with the policies. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Guests can purchase voyage-long or daily plans onboard via the cruise lines Navigator app. For example, bathroom dimensions, doorsills, and the height of bathtubs in standard staterooms are often difficult to negotiate for guests who have mobility limitations. Or are you describing the previous way? A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? Express Docs will show a stateroom number if it has been assigned but will otherwise show \"To be assigned\". On days of sailing, Holland America representatives will be stationed in the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. The ships of Holland America Line all fly the flag of the country of Netherlands and meet the standards established by that country for its vessels. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. May not allow for audio/video calling and streaming. Please carefully verify the existing identification requirements for your particular travel situation. Whether we are chronicling our travels, advertising our business interests, getting remote work taken care of, sharing vlogs, or engaging with friends and family few can go a day, much less extended time periods without Wi-Fi access or means of getting to their accounts. Book the Stateroom or Suite You Want When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our most popular and unique itineraries. This card serves as your identification for security procedures when embarking and disembarking the ship and for making purchases on board. Holland America Line will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. It may be necessary for guests to overnight en route to or from their cruise due to airline schedules and/or availability. Listen to the menu and select the number that corresponds to the ship you are calling. Holland America Line has no control over seat assignments. stateroom must also purchase the package. Click the Book Online Now button located below to view and purchase gift options. Learn more about this unique Dutch celebration and prepare to get your orange on. In areas where chlorinated tap water is not available or where hygiene and sanitation are poor, travelers should be advised that only the following may be safe to drink: Norwalk-Like Virus (NLV) can be identified by symptoms of nausea, vomiting, diarrhea and sometimes fever. Suites B8101, SA7092 and staterooms K11049, VB11038, CQ10033, VE8142, VD7049, K6185, VC6158, V5051, V5048, FB1172, E1165 are ambulatory accessible. A You may print either in color or black and white. For safety reasons hoverboards, drones, or similar devices/toysare not allowedon board our ship. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. If you have booked your air travel through Holland America Line and experience delays on the day you are en route to your cruise due to an airline service disruption, such as a flight delay, cancellation, or re-route, that will cause you to miss your original port of embarkation, Holland America Line will work with the airline to find reasonable alternate flights to the next appropriate port at no additional air cost to the guest. As to tenders, with the exception of the Volendam and Zaandam, Holland America Line vessels have elevators to the tender level that allow guests to roll directly on and off the ships tender platform. U.S. residents on State Department-licensed travel to Cuba may no longer bring cigars or other goods back with them from their visit. Available year-round on all itineraries six days or longer except Grand Voyages, Have It All is valued at $99 per guest, per day, for a seven-day cruise, and Have it All cruise fares represent incredible savings of 50% or more off the included amenities compared to purchasing them individually. A separate email is sent for each booked guest. Please have the ship's name, your party's name and stateroom number before you call. Limited time offer, Savings for On Board Bookings Only Bookon board and you can reserve your next cruise at a reduced deposit. The medium package includes 300 megabytes for $39, and the Large package includes 1,000 megabytes for $89. Cruise ship apps will be even more important once cruising resumes to allow for QR menus, virtual queues, and more contactless options. As mentioned previously, WiFi on cruise ships does come at a cost on most major cruise lines. Click the Develop button and choose Empty Caches to clear Safaris cache. If you don't see our representatives, please have one paged. dressing, eating, and attending safety drills) MUST have a capable traveling companion. Passenger Capacity: 2,668 Year Built: 2021 Last Refurbished: N/A Music Walk The experts at Holland America Line, the largest and most experienced Alaska travel company, have some tips on packing when you're headed north on a cruise or Land+Sea Journey. No right of cancellation exists under either of these circumstances. Packas you would for any resort. Ambulatory Accessible
Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. This number is provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Premium this has the highest amount of data which allows for everything including streaming and video calls. Additional devices can be connected at a discount, and family packages, four devices or more from $13.99 per device per day. All onboard purchases and services are charged to your account by using your stateroom keycard. The ship's estimated arrival time at the port of disembarkation is shown on your cruise itinerary. With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. Ambulatory Accessible
Flight search options include choice of round trip or one way travel, economy or premium classes, maximum number of stops, airline, and layovers en route if desired. A Sometimes having multiple Adobe files open at the same time can cause information to display incorrectly. If you are a NON-US or NON-Canadian citizen and are arriving to Canada by air, you may require an Electronic Travel Authority (eTA) to fly to or transit through Canada even if you do not require a TRV. Under page range you may select which pages you would like to print. For the safety of all our guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. However, due to the sensitivity of caring for any child, with or without a disability, we must first determine what the child's specific needs are so we may properly evaluate and determine the best and safest way to meet the child's needs. Disembarkation is usually completed within two to four hours after the ship's arrival. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), U.S. or Canadian Issued Enhanced Driver's License (EDL) (valid for land and sea border crossings only, not valid on Yukon Land+Sea Journeys due to air travel included in the journey)*, Other documents approved by the Department of Homeland Security. Their social package has a list of sites it allows access to in a more economical fashion or you can pay as you go if you arent sure of your needs before sailing. You will be DENIED BOARDING without compensation if you do not hold the proper VISA documents. Ambulatory Accessible
The Wireless Maritime Service system is available for use when the ship is in international waters. After you select the pages you would like to print, click on the OK button to complete printing. Item(s) to be returned at a designated location shore-side (whether this be inside the terminal, a tent or table on the quay ) against and after verification of Confiscated Items Receipt and Guests Signature confirming return.. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001
Take advantage of treadmills, stationary bikes, stairsteppers, rowing machines, weights and weight machines. Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilizing the workstations located in the Explorations Caf. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. Please be advised that all pre-arranged mobility equipment rentals must be made by the guest and the third party provider. The final amount billed may take up to 24-hours following disembarkation. Internet and Wi-Fi: Cruise & Maritime Voyages Australia-based ships both offer Wi-Fi internet access in all suites and most public areas. (October 23, 2021 - April 7, 2022) 24 voyages to the eastern, western, southern Caribbean. Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. A: To many, the term Gala was either confusing or misleading, implying a specific type of dress (black tie or tuxedo) which has never been a requirement. Real-life examples may help you from being frustrated mid-cruise and not enjoying a hard-earned vacation due to slow internet when you are already out to sea. On our recent KDam cruise, internet access was through the Navigator App. Passengers in the premium Owners and Vista suites even get provided an iPad ensuite for the duration of the voyage for their use in accessing social media, email, and other internet options. A passport is still the preferred document. Refund issues must be dealt with solely between you and the service provider. For the safety of all concerned, the Captain shall make the final determination regarding whether or not it is advisable to provide assistance to guests with mobility limitations, or to carry their mobility assistance device (wheelchair, scooter, walker, etc. Its best not to bank on it. If we get OBC 'per stateroom' DW and I can spend it at the same time! May not allow for audio/video calling and streaming. Fully Accessible and Fully Accessible Single Side Approach bathrooms in guest staterooms will provide one of three types of bathing facilities: roll-in shower, transfer shower, or accessible bathtub. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. When will my credit card be charged each month? These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and an accessible shower with grab bars, shower seat, accessible shower controls, and hand held shower head. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Holland America Line has been exploring the world since 1873 and was the first cruise line to offer adventures to Alaska and the Yukon more than 70 years ago. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. If your home plan and phone allow calls over Wi-Fi, and you anticipate making or receiving multiple calls during your cruise, you may find the ship's internet packages a more affordable option than international cell charges. Satellite-powered wireless access is available fleetwide in most public areas and all cabins. Always included . Depending on the destination, cruise ship capabilities, and even your stateroom location, the variances in coverage can be significant. NOTE: CPP Standard is available to all guests, regardless of residency. With Express Docs, international guests no longer run the risk of document delivery delays at the border. Some airlines charge for seat assignments. Holland America Line has invested over the past few years to expand onboard Wi-Fi service to satisfy growing guest demand for digital access at sea. Supports audio/video calling and streaming where coverage allows. (Remember that checked luggage might not be accessible at all times.) Depending on your cellphone carrier and plan, international coverage may be included or plans may be available for purchase to use when going ashore. Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. For Microsoft Windows, NVDA and the Google Chrome browser are recommended. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Holland America Line cautions against the use of garment bags with hanger hooks protruding from the top. as well as if you need to use a VPN to access your email. Viking Cruises Like many of the other luxury cruise lines, WiFi is included in the cruise fare on all Viking cruises. Any amount in excess of this allowance will be not be allowed onboard. While you are online, it is easy to view your Personalized Shore eBrochure, or customize your cruise itinerary by scheduling shore excursions, dining experiences and spa treatments. Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost. Roll-in Shower and bathtub: Suites SC6175, SC6164, SS6108, SY5002 and SY5001. Here are the current prices. As Holland America is part of Carnival, StarLink Internet will be coming to the fleet in 2023. This includes beers, wines, spirits and cocktails, as well as mocktails, juices, sodas, bottled water, coffee and tea. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) Free WiFi packages for balcony cabins and suites. If your shaver operates on standard 110 AC, by all means bring it (guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay). Mobile Phones and tablets: Access is available for the most popular social websites and applications, including Facebook, Twitter, Instagram, Pinterest, LinkedIn, Facebook Messenger, WhatsApp and top airline websites. Several members of our management teams have joined us after first serving more than 20 years with the U.S. Coast Guard.
The Social Voyage plan costs $14.99 per day or $69.99 for a 7-night cruise) and allows you to connect to Facebook and. Each Holland America Line vessel offers wireless access throughout the ship. Overall, users have good things to say about the service, though it does appear there can be some spotty coverage depending on your itinerary. These rooms provide a shower with grab bars, accessible shower controls, and hand held shower head. The base Surf Wi-Fi package included with Have It All includes access for one device for each of Guest 1 and 2 on a booking. In accordance with U.S. legal requirements, we are providing the following link to theU.S. Department of Transportation Cruise Line Incident Reports. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Express Docs are a more environmentally friendly option. Premium costs $29.99 per day and includes Surf Package plus video streaming including YouTube and Skype. Traveling to Canada
To help maximize the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available: For additional information on the ship's facilities or ability to accommodate guests needs that may not be covered in this section, please feel free to contact theGuest Accessibility Department at: For post sailing questions or concerns please contact our Guest Relations Department at: For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. 6 Attractions in Jacksonville That You Don't Want to Miss! River cruise lines typically offer free internet. Flexible Fares: Payment is required by the cruise final payment date or at time of booking if created after the cruise final payment date. The VOOM Surf + Stream Package allows for all your basic surfing, social media, and email needs in addition to streaming movies and music. Your luggage will follow normal processing and loading on to the ship from this point. The information will advise you of your seating assignment and table number. includes unlimited non-alcoholic beverages and bottled waters 500ml and under. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. If guests would like to have more devices individually or for a 3rd or 4th guest on their booking, guests can purchase upgrades to multiple device plans onboard. Restricted Fares: Full payment for air reservation is required at the time of air booking. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket. From the U.S. dial 18664167447, from the UK dial +44 2033 754769 or +16174821100 if calling from any other location. The Captain cannot perform legal ceremonies. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days.