To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. You should continue to use your current pass, but then cut it up once your new pass arrives. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. What type of medicine do you put on a burn? We only need this if you want us to contact you and we won't keep it once we've replied. How long will my new bus pass be valid for? You don't have to do anything, unless you have moved since we sent you your last pass. N94. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Libraries can assist with the renewal of Age Related Bus Passes, replacement of lost or stolen bus passes (for both Disability and Age Related). New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. You can apply for your renewal bus pass online. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. applies to approximately 12,000 people, the vast majority of whom are Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Completed renewal forms will be processed and new vouchers issued approx. For further information contact: The National Rail enquiries telephone number is 08457 484950. Free travel before 9.30 am on infrequent services. No it is not possible to issue an age-related bus pass "with companion" entitlement. new pass.. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. We also use third-party cookies that help us analyze and understand how you use this website. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Essex County Council is not responsible for this. Before your pass expires, we may send you a letter inviting you to renew it manually. five years Please note you will require your customer number to complete the form (This can be found on your renewal letter). Learning impairment that has resulted in an arrested state of development before adulthood. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. The cards offer older and disabled people free travel in the capital Flexible support fund - available at . If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. Concessionary bus passes will no longer be renewed automatically. renewed people had to fill in forms and submit photographs but we have scrapped Freedom Pass expiring: How and when to renew London travel permits. No, the English National Concessionary Travel Scheme requires that Travel Concession Authorities provide passes that enable free travel on any local bus service in England at all times on Saturday, Sunday and Bank Holidays and between 0930 and 2300 on any other day. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. The list of these services is on the GCC web site, under Transport. current pass expires so pass holders dont need to do anything, just wait for a Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. Welcome to the Highways Service Information Centre. Applicants can enter in their postcode online and will be given the contact details of their local council. You can renew your bus pass up to 8 weeks before it expires. However, you may visit "Cookie Settings" to provide a controlled consent. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. Application forms for the 'English National Concessionary Travel Scheme . Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. For assistance with new applications: (Click the arrows below to reveal the answers). Alternatively you are able to renew your vouchers online. Blackburn with Darwen: Please still, Older Persons bus passes will normally be automatically renewed. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. What time can I use my bus pass outside of Gloucestershire? If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. You should have received all the information you need by now. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. These cookies track visitors across websites and collect information to provide customized ads. Your browser does not allow scripting so some of the features of this page may not work. Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. My age-related pass has now expired but I have not received a new one. However, GCC has not been involved in this. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. Our free email alerts will help keep you up to date with the things that matter to you. This website uses cookies to improve your experience while you navigate through the website. Do not include common words or names. Where you caught it and at what time, along with your destination. Can I use my pass on Trains? You should allow 6 weeks for your application to be processed. Your pass will be automatically renewed if you have used it within the last 13 months. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. The passes will be sent out automatically but people should call the bus renewal hotline . Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. For further information see. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 2years. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. Customers will receive their new pass to the registered address at least1 week before their current pass expires. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we can update our systems. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. Continuing eligibility for a pass issued due to a . Open all. Companion passes are automatically renewed at least 2 weeks before they are due to expire. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Collecting an application form from your local library. But opting out of some of these cookies may affect your browsing experience. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. How did the American colonies actually win the war and gain their Independence from Britain? Find out which bus company you wish to comment about on our bus operator contacts page. If your current bus pass is due to expire within the next month, this is an indication that we . Please note that if your pass expires/expired on 31st March 2023, your pass may have been automatically renewed, if you had used the pass in the 12 months prior to December 2022. Youll need to provide proof of identity. These cookies ensure basic functionalities and security features of the website, anonymously. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. I am an age-related bus pass holder and my current bus pass is due to expire soon. English bus passes are not accepted in Scotland and vice versa. Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. If you have any questions, please contact Essex County Council by calling0345 743 0430. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. What happened to the baby in Joy Luck Club? Renewing, updating or cancelling a bus pass. 1 week before current vouchers expire. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. No. Major investment in boroughs schools continues! Find out more about an igo card. Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. See. who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. Have you moved? Where can I get a bus pass for an older person? Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Can I use my disability-related with a companion bus pass in other parts of England? Necessary cookies are absolutely essential for the website to function properly. I am a disabled pass holder, will I receive a bus pass renewal letter? If you have not received this letter, call us straightaway on 01452 426265. For example, if an applicant provides a blue badge number as proof of entitlement, we will in most cases issue a bus pass that expires on the same date as their blue badge. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN You do not need to reapply for your bus pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . You can make updates to the following details before your bus pass renews: your appearance. Forgotten your Username? Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Residents are. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. 5 Other ways to apply. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. The expiry date will normally be five years from your birthday. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Residents in Telford and Wrekin whose bus passes are due to expire are being advised that they will be renewed automatically. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. By clicking Accept All, you consent to the use of ALL the cookies. Can I use my bus pass on Park and Ride Services and Airport Transport Services? Are you struggling with the cost of living crisis? Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. If you have moved address since receiving your bus pass, please notify us of your new address . You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. You do not need to renew an igo card. Login to renew or manage your Bus Pass and to keep your details up to date. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. No, your bus pass cannot be used on National Express services. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. The cookie is used to store the user consent for the cookies in the category "Other. pensioners. How do I apply for a disabled persons bus pass? Note also that anyone due a Renewal (within 60 days), expected automatically or not, who wishes to upload a new photograph can do so by using the Apply Online link. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If you've had a concessionary bus pass for the last five years, you might . We would suggest you keep your bus ticket as it may have information on it such as the bus journey, driver number, time etc which will help them investigate this matter for you. How do I renew my bus pass in Northumberland? Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Click or tap the rating which best represents your experience.
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