6.11 Permitted use. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. Not only was my son very disappointed but I have not received the refund and cannot get through to you on any of the phone numbers. This does not prevent us from varying these terms without reference to them. You will need a username and password to access the Site and use the Services. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. We do not charge any fees for relisting tickets that you have originally purchased from us. 16/06/2022 . Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true - The horrible price that I was charged for hockey tickets. Order ID [protected] The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. Search. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, ticket details through activation process, all in accordance with the process outlined in the help pages. As I was told to send them to u asap so they'd have 'maximum selling time' 2.6 Pricing Formats. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, solicitors, agents and employees, harmless against all liabilities, costs and expenses (including reasonable solicitors fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, solicitors and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. I have contacted the numerous times as they are using a slightly wrong email address for my PayPal therefore it isn't going into my account.my PayPal email is [protected]@ hotmail.co.uk but they repeatedly keep trying to send it to jenna-williams1'@hotmail.co.uk. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). I do not want these tickets your have lied and these tickets are not even for sale yet in Australia. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. And their reply was investigations will be done. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. Note that Your payment may be withheld if you violate this clause. 5.1 Investigations. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. 27th May 2017 - I emailed to ask about either a refund or access to new tickets if concert was relocated 23rd May 2017 - tickets are available to download I have contacted Customer Support as your website states 100% guaranteed tickets! 11th June - emailed to ask if my tickets were valid for new venue as I had read online that is was being relocated However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. 6.1 No Warranty. We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. Note that this is separate from any Tax viagogo is required to charge on its fees. Sellers can Report a Problem using the Report a Problem link on the online confirmation page. It states that if an event organiser offers tickets to . 3.4 Indemnity. We take no responsibility for such issues. 2.5 Tax on Seller Proceeds. Today I got a notification from my CC that Viagogo just charged me $197 for the cancellation of sales. 2.10 Collecting Payment. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. Please note this does not include any VAT that may be payable on fees We are required to pay. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; the price it is sold for on the primary market). It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. I have taken reasonable steps with my phone calls and emails and have no in my view a helpful response to resolve this situation The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. Event dates, times, venues and subject matter, which are listed on the ticket, may change. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. PREAMBLE With pop up messages reading 'you are in a queue there are 11 in front of you' and 'hurry only 1% of tickets left' along with a 7 minute timer urging me to book the tickets quickly, I was convinced that this was the official website. To sell tickets, a Seller lists the tickets in the Site database. a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. . ComplaintsBoard.com is a leading complaint resolution website on the Internet. All tickets were being sold for 80 with a 30 fee on top of each. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. Share your photos and videos with others to prove the truth of your words. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. The tickets through Viagogo cost me over 300 sterling. yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . Note: this address is not the Customer Service address. Please help! Over 900 has left my account in just 2 days, and I'm appalled by such shoddy service from viagogo. By using our Site, You agree to accept this Agreement. Order number: 9164448 Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. We often link to other websites, but we can't be responsible for their content. viagogo charge for cancelling sale. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ 6.3 Allocation of Risk. Additional information can be found in our FAQs and on the ticket details pages. Just before I paid for them a huge amount was added for VAT and 'costs'. I also don't have my tickets either! To list as a Seller, You must provide a valid credit or debit card. The price of 2 tickets was $290, and the fees were $100 - around one-third of the ticket price. by Ethan More 2 months ago. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. Why is the price printed on the ticket different to what I paid? 7.3 Additional Policies. If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to cancel the Sellers sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee, other charges, and/or other consequences, as specified in Section 5. You and viagogo are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. You may only use the Services if You can legally enter into and form binding contracts. You will need a username and password to access the Site and use the Services. Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). dan beckerman producer sample analogy for father viagogo charge for cancelling sale. Jason Ridout, Listing number [protected] Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. 2.10 Collecting Payment. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. 6.2 Waiver of Consequential Damages; Liability Limit. Viagogo complaint: 50 euro charge of cancelled ticket sale. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Ticket listings are a representation of actual seat location. On the web site it claims I have been refunded so I cannot send an enquiry. 1.2 Ticketing Exchange. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. There are still plenty of tickets available on the official site. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. 3.4 Indemnity. Please wait for me to edit this post before posting please false representation/ unethical behaviour. 2.6 Pricing Formats. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. it says No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. We may also first deduct any amount you owe us from any amount we owe you. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. Tickets may be substituted with comparable or better seat locations with the Buyers approval. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. This was a completely missold ticket at a great expense. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. They were selling 3 lots of tickets all showing where you could be seated in the O2. We are not involved in the actual transactions between Buyers and Sellers. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. shawn mendes tickets order no [protected]. We endeavour to rearrange delivery with the customer or arrange a collection point. 1.3 viagogo Guarantee. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. This is not OK and I would not use Viagogo again. The tickets were listed and sold for $267 in total. On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. The revised version of this Agreement is automatically effective after it is initially posted on the Site. Claim it and get a lot of features. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. I just bought tickets (15th June 2017) for Cat Stevens in Auckland with Viagogo. Event dates, times, venues and subject matter, which are listed on the ticket, may change. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. Why can't I see my order or sale in my account? Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. Note that this is separate from any VAT viagogo is required to charge on its fees. 7.1 Ownership of Intellectual Property. We will not allow You to buy or sell tickets before You have registered with Us. I confirmed the sale and wanted to ship the tickets over. Fixed Price: The Seller sets a price at which they will sell the tickets in line with viagogos agreement with Paris Saint-Germain. This is unacceptable practice and I will pursue this constantly until resolved. For Customer Service enquiries, please visit our help centre. 8 tickets, it makes it very clear that the price displayed is PER TICKET. . The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. We may investigate complaints and violations of our policies. Can I pick up my tickets instead of having them shipped? I was mislead by viagogo and have been completely conned out of this money. I am now in a position that I am still waiting to sell my tickets (for a minimum of 1000) and I still can't. Especially for a more obscure event where they dont have huge turnover of tickets. Copyright 2017 viagogo. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. safemoon price prediction 2025 . 2.3 Username and Password. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website. The OP never checked properly on either of their accounts if the listings were cancelled. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). Please contact me via email or call me. 6.4 Release. I'm Travelling - where and when will I receive my tickets? I've sold WC tickets more than a month ago and Viagogo doesn't pay me. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. 2.3 Username and Password. I have researched this and found that there are many people out of pocket for the same reason so unless I am refunded fully I will take this further. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. After check out the price all the sudden had gone upto100. Click here to get notifications about new complaints of Viagogo. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. In its FAQ for Can I cancel my sale? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. so my next question is how are they going to know if the buyer successfully gains entry. 6.2 Waiver of Consequential Damages; Liability Limit. I need a reply asap thank u. I was charged for tickets that I did not won't when I cancelled them. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. 3.2 Other Information. I haven't received an email confirming my order. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. Note that the Seller may or may not be required to charge you sales or value added tax on the sale of your ticket. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). If this is also unsuccessful We will not offer a refund. If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. We often link to other websites, but we can't be responsible for their content. If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to contact Contact Us to report the issue. They should CLEARLY note that if you cancel your sale you will be charged with 50 euro! Shouldn't someone be keeping track of sales and preventing things like this from happening? All sales and bids are final. 2.12 Ticket Fulfillment. Address: viagogo, Rue de Lyon 109, 1203 Genve, Switzerland. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. By Posted cordelia movie spoilers In the term oxidizing means whmis. order was cancelled! This is not only immoral but must be illegal under consumer legislation. 3.3 Laws and Regulations. 2.11 Collecting Payment. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. Be the first to hear about special offers. 2.6 Making an Offer. Comments: 0. To be a member of this Site, You must agree to accept the terms in this Agreement.
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