Find out how we combat fake reviews. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The material is great, the fit is great, so pretty. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. . Beautiful experience! I truly think this is human error and it will get better. My order arrived in no time and im super happy! Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! Does polene has a us number (really asking :) I know they are more low cost that him but still)? My experience was amazing! For spring 2022, he played with the shapes of scuba gear, cutting and winding unitards and. We also ensure all reviews are published without moderation. However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. + Additional pay incentives as well as monthly . Suggested companies are based on peoples browsing tendencies. The packaging, payment, etc. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I think they assume people wont call and they will just keep your money. Beautiful design.Thank you so much for adding beauty in our lives and this world. Lists Featuring This Company Shoes Companies Everytime Ive ordered something, it has arrived very quickly despite being told of high demand. Privacy Policy. All previous emails sent to you from my private email prior to involving PayPal were ignored. Because of this I wouldnt order again.. Sizing is great, the quality is superb and I will certainly reorder from the website. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. was ok but the delivery with UPS was HORRIBLE. 2023 Trustpilot, Inc. All rights reserved. Really poor ordering from France to the UK. From the package to the product. I love my bag! Thank you note, stickers, and the dust bag were a welcome surprise! I love your website design, I love your brand. I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. Received the order but the box looks like its thrown somewhere. I received mine within 2 days of ordering and I live in Canada! It will consist of art and design, itt will have The website is very userfriendly, I found everything great. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. The packaging, payment, etc. Coinbase customer service number. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Anyone can write a Trustpilot review. I cannot track my order and furthermore they delay it more than it should alwayss. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. Two weeks went by and I never even received a tracking email. You can also place your order with our team on the phone. and the service is great and shipping is fast! It was it left to sit in the pouring rain. Le service clientle rpond toutes vos questions du lundi au vendredi, de 10h 13h et de 14h 21h, et les samedis de 10h 13h et . So thank you Jacquemus!!! Incredible quality, lots of compliments. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Quality is great! I already wrote email to customer care center but hadnt receive reply yet. Ive ordered a top from the site last year and had 0 issues. Here are 8 tips for writing great reviews. Verification can help ensure real people write reviews about real companies. Do you need help? I love that it was delivered to me super fast! Everything beautiful, the beautiful hat, only the way in which it was packaged plus the negligence of UPS caused it to arrive with some wrinkles that look ugly on a new hat and will be difficult to remove since the idea is that it looks round not a side more circular than the other. Take a brief survey about today's visit . I'm now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. was ok but the delivery with UPS was HORRIBLE. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. Verification can help ensure real people write reviews about real companies. Avoid. Hey, I was wondering if anyone has had any luck contacting Jacquemus customer service. For more information, please see our Wanted to give 4 stars, but then I realized that this form is not in English :)When I placed my order, something went wrong with the payment. Much better of you used dhl not ups. I love JACQUEMUS! I am still waiting for the product and I have not received any email when they will send to me . Date of experience: January 24, 2023. Easy to arrange refunds etc. The bag is okay but a bit dusty and dirty. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Coinbase customer support number is online now. Coinbase customer support number is online now. Press question mark to learn the rest of the keyboard shortcuts. We use dedicated people and clever technology to safeguard our platform. | Read 41-60 Reviews out of 545 You are very welcome to get in touch for size and styling advice or with any further questions on your order. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. then delayed it even more by not contacting UPS quick enough. Verification can help ensure real people write reviews about real companies. It comes with a sturdy box, safe for international shipping, the clothes is kept in a dust-bag with a collection sticker gift. Received the order but the box looks like its thrown somewhere. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. FWRD Customer Service. It was it left to sit in the pouring rain. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano The order arrived on time and every item came very well packed. If you are not getting responses or your item hasnt shipped after a long period of time, call them. Due to this poor customer service, I will not be making any future purchases from this company and will recommend my friends to do the same. Love the quality & style of the hat & quick delivery! Love the quality & style of the hat & quick delivery! Will definitely order again! I am still waiting for the product and I have not received any email when they will send to me . Find out how we combat fake reviews. They also gave me. The company was founded in 20019 by Simon Porte Jacquemus. Shift schedule availability from 8am -6pm in your local time zone. Call Us. Will definitely order again! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 2023 Trustpilot A/S. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. The refund was almost instant, but I originally placed via paypal. Companies can ask for reviews via automatic invitations. I downloaded Skype and paid $4 for 400 minutes to make an out of the country call(I live in the U.S.) I spoke to someone(it sounded like these people were working out of their house or something, lots of talking and noise in the background) the customer service rep said that the bag was out of stock when I ordered it but the site did NOT say that, they said they tried to call me(since when does any website, especially one in a different country call a customer?) but I didnt answer, obviously a lie but I didnt want to argue cause I wanted my money back. This is unacceptable. Thank you very much.I especially loved the packaging- as always :). Because of this I wouldnt order again.. From the package to the product. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews.
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