How we handle your concerns: Assessment/Examination of Your Concern We research all concerns you bring to our attention. For some card companies, filing a dispute can be as simple as making a phone call to customer service or even logging onto your online account, clicking on the charge in question, then clicking a button that says "Dispute This Charge" - or something similar. I have a picture as proof, Desired outcome: All was good until August when I received a bill from NTTA for toll transactions the first 30 days after the sale. ZipCash customers receive bills monthly and have 25 days to pay the invoice. I escalated to ensure all items were being paid in full. So I called NTTA and was told they took my car off my account. P.O. TxTag /tkst/, operated by the Texas Department of Transportation (TxDOT), is one of three interoperable electronic toll collection systems in Texas. What are the Goth Kids called South Park? Regarding Labor Day 2022 trip. June 29, 2022; seattle seahawks schedule 2023; psalms in spanish for funeral Where can I pay my NTTA toll? I went from Kansas to Texas and back from Texas to Kansas twice in 2021. Dallas Location (NEW LOCATION) 39025 LBJ Service Road (Northwest corner of I-20 and I-35E) Therefore, I believe the bill is incorrect. All disputes concerning any ZipCash invoice or transaction, including any claim for damages, must be submitted in writing to: NTTA Customer Service Center, P.O. However, if it is ignored it can go into warrant status just like any other traffic offense. Desired outcome: (Im assuming I received the letters at the address there because that is the County/ address where my car is registered) When living in Chambers I rented from a friend and she didnt tell me that I was receiving mail at that address since I moved. Total charge close $38 dollars one way. Desired outcome: If you have any additional questions about your TollTag account or ZipCash bills, please call 972-818-6882 or visit our website at www.ntta.org. We completed the form for the DMV online. The NTTA says it's an issue with the Tx Tag department. Thus, it is possible that you only have a few days to request a hearing, depending on how long it took for you to get the notice after it was mailed to you. New comments cannot be posted and votes cannot be cast. I paid it in full for $90.93. If the photo isn't clear, the tolling agency may get the license tag number wrong, or may send the violation notice to the wrong address. My balance on my account is $40 as of 9/26/22. On that note, here are a few invalid reasons to dispute a charge: You don't recognize the merchant's billing descriptor. Plano, TX. The savings for that bill would have been $4.84. Since the deadlines are different in every state and sometimes among different toll road operators within a state, it's important to read your notice carefully and use the dates or time periods provided on the notice you received, rather than going by anything you've seen elsewhere or done before. This article is intended to help those that are dealing the NTTA violations and/or citations. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. NTTA has violated my Civil Rights, American with Disability Act and Texas Transportation Code 372.053 SEC 372.001 as NTTA ignore my request for a hearing. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please make a note to this file that We were the victims of a crime called Title Jumping. Jennifer Mueller is an in-house legal expert at wikiHow. Call us at 844-5RESPND (844-573-7763) or fill out our customer complaint form. Please call or write us at any time for an update. I was told if you do not use the tag for a year they will do that. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Desired outcome: All rights reserved, NBC 5 Responds: What Consumers Should Know During Winter Storms, NBC 5 Responds Helps Get Refund for Popular Workout Equipment. I filed another dispute and called NTTA back. I disputed a charge on the website with the dispute option. W. If your case is complicated, our review may take longer. Many individuals choose to pay toll fees via cashless tolling, using a TollTag that is registered to a specific vehicle. The bill was addressed to D&M Leasing at my local address in Louisiana. The signs that show the charges come too late. Once on the site, in the lower right hand corner, you will find an option that states 'View Receipt and Online Payment Options.' Even the same unpaid balance of $7 from year(s) prior. Provide me a full audit of my account. Desired outcome: The license plate number listed on the bill is PGP-3495 Texas and the vehicle is a 2021 RAM 150. 9505510311952217112793 {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/v4-460px-Dispute-a-Toll-Road-Violation-Step-1.jpg","bigUrl":"\/images\/thumb\/4\/42\/Dispute-a-Toll-Road-Violation-Step-1.jpg\/aid6724080-v4-728px-Dispute-a-Toll-Road-Violation-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"