Certain travel arrangements (e.g. Please be aware that essential liquid medication in quantities over 100ml must be certified as authentic by a doctors letter and must be presented in the original container. change the payment method for the Payment Plan. - If possible isolate the gas supply (i.e. If you feel the policy isnt right for your needs and you notify us within 14 days of purchase, well refund the premium to you in full, as long as you havent already travelled or made a claim. Flights If we, or another person in authority, believe (a) your actions could upset, annoy or disturb other customers, our suppliers or our own colleagues, or put them in any risk or danger, or damage property; (b) your actions could cause a delay or diversion to transportation; or (c) you are unfit to travel, we may end your holiday and terminate your contract. TripAdvisor ratings are not available for villas. When a booking is made with us, the person who signs the booking form or completes the booking online or by telephone is confirming that they are over 18, have the authority to appoint the lead name on the booking (the person who makes the booking will be asked to choose a lead name for the booking) and accept these terms and conditions. In addition, there may be occasions where we determine that it is appropriate for the passenger to be accompanied by a suitable carer. In some cases, where we arent able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). Prefer to speak to one of our expert holiday advisors? You'll have everything you need to search, book, and manage package holidays and flight-only bookings in one handy place. Simply follow these steps : To login, enter your booking reference, surname (of the lead passenger when you booked) and departure date. Iconic landmarks, world-famous attractions and stunning sights experience them all on a Jet2CityBreak. General resort services and activities that we may highlight do not form part of your contract with Jet2holidays, and we do not act as agent for the suppliers, nor do we have any involvement in your booking in the event that you choose to visit them. Please be assured that no payment card fee will be levied in these circumstances. There can only be one Free Child place per room on the booking (except for villa products where there can only be one Free Child place per villa). For customers who require support or advice prior to booking, please complete and submit our Special Assistance request form on our website at: www.jet2holidays.com/request-special-assistance or view our FAQ section on Medical and Special Assistance at www.jet2holidays.com/faqs#faqs1-4. Priority Lane Security: Free priority lane security on your outbound journey is included from some UK departure airports when you book an Indulgent Escapes holiday. These can include, for example, war, threat of war, piracy, riot, industrial dispute, the act of any government or other national or local authority including airport, port and river authorities, lock closure, closure of airports or ports, airspace closure, air traffic management decisions which may give rise to long overnight delay or cancellations of one or more flights, or because of actual or prospective loss or restriction of air traffic rights available to UK airlines as a result of implementation of the UKs decision to leave the EU, actual or threatened terrorist activity and its consequences, natural or nuclear disaster, volcanic eruption or ash cloud, fire, bad weather (actual or threatened), epidemic or other contagious disease, change to Foreign, Commonwealth & Development Office advice to advise against travel to destination, significant building work ongoing outside of your accommodation (such as resort development) or failure in internet connections. In the unlikely event of any schedule changes or cancellations, we will notify you using the address provided at the time of making your booking. June 25, 2022; 1 min read; advantages and disadvantages of stem and leaf plots; wane weather 15 closings and delays; Any liability which we may have to you arising out of such carriage will be determined on this basis as if we were the actual or contracting sea carrier. Hotel/breakage deposits:Some accommodation may require you to leave a refundable breakage deposit on arrival (usually in local currency). You can select your preferred seats from the time of booking up until check-in. From the options which we present to you, you may choose the day of the month on which each Prepayment will be taken. The Master of any ship must at all times have paramount concern for the safety of his ship and for the safety and comfort of his passengers and crew, and for this reason he has an overriding discretion at all times to act as he sees fit. For full details of how we may use your data please view our Privacy Policy at www.jet2holidays.com/privacy-policy. You can let us know at any time if you no longer want to receive emails by clicking here. Further information on the Code and ABTAs assistance in resolving disputes can be found on www.abta.com. London, United. add ancillaries to your holiday, in which case your final Prepayment will be adjusted accordingly (unless you chose to pay for these at the point they are added to your booking); change the day of the month on which your Prepayments are taken to another day of the month approved by us (although if you notify us shortly before a Prepayment is due then the Prepayment may still be taken on the original date); make a one-off Prepayment which will reduce the amount of your final Prepayment. Your specific passport, visa and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We process your data in accordance to our Privacy Policy. In the event that you choose to add an excursion or other attraction/tour onto your booking prior to travel via our website, we will be acting as agent on behalf of the excursion provider. Room occupancies will be shown for individual properties and may vary in each destination. Ensure that the seal on the bottle is intact; avoid ice in drinks. If you want to make payments towards your balance, pay your balance early or change the card you're paying your final balance with, you can call 0333 300 0737 or log in to Manage My Booking. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. If there are no other alternatives, we advise that you should keep your money and valuables with you at all times. The resort services which we may highlight are provided by persons, firms, companies and other bodies which are wholly independent of Jet2holidays. Jet2.com may request evidence that the legal guardian has authority to submit a claim on the customers behalf. My wife and I booked a bespoke holiday to China last September, to travel in March 2020 from local travel agent, Ocky White Travel. If any payments to you are due from us, any payment made to you by the airline or other service provider will be deducted from this amount. If the increase is more than 8% of the price of your holiday, you may either (a) change to another holiday if we are able to offer one (we will refund any price difference if the alternative is of a lower value), or (b) cancel the holiday within 14 days of the amending invoice and receive a full refund of all monies paid, except for any amendment fees. hi hope some one can help ,i need to cancel one of our holiday party due to a relationship breakdown, I've been in to travel agent and they are saying that there is nothing they can do just to go to airport and to say its a no show , and if i did take name off i would have to pay a single supplement of 129pounds do you think i should . Whilst many Western European destinations currently have no compulsory inoculation requirements, advice about destinations can change. Pictures of rooms on our website or in our brochures are examples only and the actual view and/or room size or layout may vary. You can ask for copies of the travel service contractual terms, or the international conventions, from our Customer Services Team at Jet2holidays, PO BOX 284, Leeds, LS11 1GE. Everything you need to search, book and manage your holiday in one handy place. Get luxury for less and enjoy your five-star hotel, return flights, 25kg baggage and private hotel transfers all included. Car hire Cooking - never leave cookers unattended while in use; ensure all cooking appliances are switched off when you leave your apartment or go to bed; never place any shopping/items on the cooker. 4472486, registered office address Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU, VAT No. Please do not leave them in full view in your room and lock your room/villa before going out. This shall be the case even if the services did not comply with the laws and regulations of the UK which would have applied if those services had been provided in the UK. Any such visitors will be asked to vacate the accommodation and will not form part of your package holiday they will not be covered by the Package Travel and Linked Travel Arrangements Regulations 2018. 8. 23-28 days In hotels, there are usually designated areas for smoking. Please make sure you are using your holiday booking reference from the booking confirmation. If we cant resolve your complaint, go to www.abta.com to use ABTAs simple procedure. Hotel/Resort Information Private transfers: With most Jet2holidays you have the option to include a private transfer instead of a coach if you prefer. Wait for a cancellation email to arrive, then click the link to confirm and complete the cancellation. 3. Customer services & complaints Please note that Villas will not have storage space to hold luggage temporarily prior to the specified check-in time nor after the specified check-out time. Stay safe: Please exercise the same level of care and due diligence as you do at home in regard to your personal safety. The bad news is that you have to pay cancellation charges and you may not be able to recover much. If you cancel your holiday Save, compare and share all the holidays you love with at-a-glance shortlists. As a result, you may wish to consider booking additional rooms. Local charges: Some facilities at your accommodation may be payable locally. 6. Factors which can affect accommodation standards (cleanliness, insects, etc. Please visit www.hmrc.gov.uk for further information. The area is blessed with an average of 300 sunny days per year and many pistes are located on the sunny south side of the area, making a ski holiday in Alpe d'Huez Grand Domaine Ski one of the best locations for snowy slopes and long, sunny days. If that happens, you and your travelling party will be prevented from using your booked accommodation, transport and any other travel arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. In accordance withJet2.comsTerms and Conditions, please be advised that you may not bring alcohol on board the aircraft for the purposes of consumption during the flight. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advanced booking. The good news is that you can cancel your holiday with Jet2. may not be changed after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangements. Free Child Places may be added or withdrawn at any time prior to booking and the latest availability will be shown prior to booking. Carbon monoxide detectors are extremely rare overseas; familiarise yourself with how the appliances work. In addition to your holiday price you may have to pay local city taxes, which will be payable by you locally in resort. If you do not present yourself for your outbound flight, we will treat this as a cancellation by you and we will cancel all of your travel arrangements (including but not limited to your transfers, accommodation, and inbound flight where applicable) and you will not be entitled to any refund or compensation. Extra baggage due to medical conditions: If you have a condition which may require you carrying extra baggage, please contact us for the appropriate allowance and cost. Cruise arrangements: By their nature, cruises often depend for their maximum enjoyment upon the ship reacting to the prevailing conditions throughout the duration of the cruise. If your holiday is cancelled then we will not take any further Prepayments and we will calculate any refund which is due to you in accordance with the other terms and conditions relating to the cancellation of a holiday. Essential Holiday Information. If we cancel your holiday for this reason, you will not be entitled to a refund of any deposit paid. Where we are unable to accommodate such requests, we will offer you a full cancellation at no cost, or alternative accommodation. Personal data However, please bear in mind that accommodation owners, restaurateurs, nightclub owners etc, may wish to maintain or improve their facilities, or even take a break themselves. Non-availability of the Service for any reason will result in no cash equivalent or entitlement by any person to any benefit, monetary or otherwise. We will also apply an amendment fee for each changed person and/or item on the booking, which we will advise you of at the time of any amendment. Add Holiday Essentials. Please note that the performance quality and reliability of a ships satellite and telecommunications services will usually be less than that of equivalent land-based services. We provide this security by way of an ATOL (number 9618) administered by the Civil Aviation Authority (Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email claims@caa.co.uk)/a bond held by Jet2holidays. (f) You are not prohibited by this clause from consulting legal or other third party advisers before submitting your claim directly to Jet2.com. Please see clause 6 below for the change of holiday terms and conditions in relation to Free Child Places. If you need a larger vehicle, you will have the option to upgrade the vehicle at the time of booking at extra cost. Holiday companies must make their cancellation policies clearer to customers Credit: Getty - Contributor. Customers can purchase a policy from Jet2holidays on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. Please note, this is payable at the time of the change and is non-refundable (even where you or we cancel a booking). Depending on the number of people in the transfer and availability of vehicles, more than one vehicle may be used for private transfers. The price of your holiday:The basic holiday cost includes the following: the cost of your holiday accommodation; return flight from the UK to your overseas airport; all current airport taxes, including the Air Passenger Duty (APD); coach transfers between the resort airport and your accommodation if stated or car hire if stated for villa products; baggage allowance (if any) as confirmed on your Flight Voucher; payment to the Air Travel Trust Fund as part of the ATOL Protection Contribution ('the APC Sum'); aviation insurance and security charge; and any VAT chargeable (if applicable) on all holidays to countries within the EU. Resort Flight Check-in Special diets of any kind (including vegetarian) can seldom be catered for adequately within the constraints of a table dhte menu and cannot be guaranteed. your hotelier, villa provider or cruise director) and our local agent (if there is one), our representative or our Customer Operations team using the 24/7 Customer Helpline (0044 113 387 9501) without undue delay and they will endeavour to put things right. Also, please note that excursions to religious sites, churches and temples will often have strict dress code policies (e.g. All Inclusive Plus includes selected international branded drinks, as well as an additional service(s) to what we consider a standard All Inclusive package as detailed above. Please note if this happens, we will not reimburse the amount you have paid for any flights you have used, tried to use, or are unable to use, as a result of your failure to meet applicable requirements. We may also pay you compensation as further detailed in clause 10. In order to qualify for this insurance policy, you must be under the age of 76 at the time of purchase and be a resident of the United Kingdom. You must not: (i) contravene any applicable law; (ii) use any threatening, abusive or insulting words or actions towards other customers or colleagues; (iii) behave in a disorderly manner or in a manner to which other customers may reasonably object. We endeavour to advise you of all local charges in our descriptions but this may not be possible or they may change from time to time. We will always do our best to inform you in advance of changes to any of the above circumstances where possible. If you, any member of your party, or anyone acting for you makes a claim knowing any part of it to be false or exaggerated, details will be passed to the relevant authorities and we shall seek to recover any payments made to you in connection with the associated claim (together with costs incurred by us). Circumstances such as these, or weather conditions, time of year etc. The Foreign, Commonwealth & Development Office have advice for staying safe and well abroad. 30% of holiday cost* or the deposit if more. Alternatively we can be contacted viawww.jet2holidays.com/contact-usComplaints must be made within 28 days of your return. Not every All Inclusive Plus will offer the same service and each package is individual to the hotel so please see website descriptions for full details of exactly what is included in the package. Alternatively, you may be able to store your valuables at the hotel reception but we provide no assurance to this effect. Premium/Superior Rooms- typically the same as double and twin rooms but may have additional or more luxurious amenities. travel medicine fellowship. cancelling one person off a holiday jet2. 15. Factors which can affect electricity and water supplies: In some destinations we feature the water and electricity services struggle to keep up with the increased demands from tourism. Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. It is important, if you have any special requirements, such as wheelchair access, that you inform us at the time of booking (or within 21 days of making your booking) so that we can make appropriate enquiries about the suitability of particular accommodation, resorts, transport and services. Board basis descriptions: Please note that the accommodations advertised on our website will be described as follows: Additional persons staying in your twin or double room as part of your booking:As a third or fourth person sharing a room will occupy existing beds or use an extra bed (which may be of camp bed style or a sofa bed) placed in a double/twin room, conditions may be cramped. {{ errors.first('shortlist-menu-forgotten-password-email') }}. Please remember to print off all your vouchers as well as your booking confirmation and your ATOL Certificate. However, we will not change the price of your holiday within 20 days of your departure date. Where these terms and conditions give you a right to compensation for a significant change or cancellation by us, such compensation will be payable as follows: Compensation payments relating to a child place for which you have paid a child price are half the amounts shown (up to half the child price paid). Where using our brochure you will be advised at the time of booking of the availability of the holiday that you wish to book. Apartments self-contained accommodation with one or more bedrooms with twin/double beds, basic kitchen facilities (usually 2 cooker rings and a fridge), a shower room, and occasionally a separate living space. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of three times the cost of your travel arrangements. of days before you departure we receive your written cancellation or we cancel as mentioned above. Jet2 plc. Managing your booking and planning your trip I don't think you have even mentioned the holiday provider. We also reserve the right to verify payment methods used to secure bookings with Jet2holidays or Jet2.com. 17. Where included in our brochure these conditions are correct at the time of going to print, but please see our terms on our website for any subsequent changes which apply. If you book arrangements other than an ATOL protected flight inclusive package from us, your monies will not be financially protected - please ask us for further details. You will only be charged for the cost increases over 2% of your holiday price. You are entitled to make one name change per booking where you will have to pay only an administration fee of 35 per person, per one way flight. 42-29 days. You will be one of the first three stops on arrival, and one of the final three pickups on your departure transfer (although please be aware that in certain circumstances, including due to local traffic conditions, delays to incoming flights and roadworks, we may need to make additional stops). Establishments do everything possible to maintain full services, however occasional power cuts and/or water restrictions may be experienced. We are a Member of ABTA, membership number Y1256. Where you are the lead name you guarantee to us that you have the authority to accept (and do accept) these Terms . Additionally, for any Jet2 flight cancellation less than 14 days before the flight, passengers may also be eligible for Jet2 flight cancellation compensation, up to 520 per person. 7. Carriage of mobility aids: There are height or weight restrictions which apply to mobility equipment (including manual wheelchairs and electronic mobility devices). With over 150km of coastline, The #Algarve has more than enough room on its golden shores for both sun and thrill seekers . In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. Car hire is subject to availability and minimum age requirements. 100%. Discover more than 30 of Europes most-exciting cities. The safe travel requirements are incorporated into these terms and conditions by reference. It is your responsibility to ensure that this vehicle will be large enough to transport the travelling party together with their luggage. c) Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we reserve the right to change the price of your holiday if there are changes in transportation costs or dues, taxes or fees payable for services such as tourist taxes, landing taxes or embarkation or disembarkation fees at ports or airports) or currency or exchange rates used to calculate the cost of your holiday which mean that the price of your holiday may change after you have booked. Please note there may be a local charge payable for air conditioning in some months. Driving Abroad: If you have hired a car, or are planning to drive abroad, please make sure that you have checked the most up to date guidance on the documentation or licence type that you need before you go. Re: Can I cancel one person off my holiday. a) The contractual terms and conditions of the companies that provide the transportation for your travel arrangements (including Jet2.com). (f) Cancellation - If you cancel your holiday there will be a 60 charge payable in respect of the child, in addition to any charges set out in clause 5 above. There are no compensation payments payable to those travelling on 'Free Child places', or other free places. (e) Deposit - The full deposit must be paid for the Free Child place and the deposit will be deducted from the final holiday invoice. We will hold you responsible for any damage caused by any additional person or people whom you have allowed to stay at the accommodation. Room Only - no meals are included in the price you have paid for your holiday. Your villa, return flights, 22kg baggage and hire car are all included to make things easier for you! However, if you change from a holiday with no Free Child availability to a holiday with Free Child availability, this shall be treated as a cancellation, the terms set out in clause 6 above shall apply and you shall be obliged to pay the new holiday price, including a new deposit, together with the relevant cancellation fees for the original booking.
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