Problem with hot water tap and could only get one channel on TV. Wireless internet is available in public areas for free. Starters that werent cooked properly or not even arriving together at the table. Does The Grand Hotel offer any business services? See more questions & answers about this hotel from the Tripadvisor community. Yes, dogs are welcome. Great 879 879 reviews 10. . This is a room with 2 single beds. Bathrooms have hair dryers and free toiletries. Would absolutely not stay again. Tea/Coffee maker A good choice of food at breakfast like pastries, cereals and fruit. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. The hotel offers a full breakfast at the price of GBP15 per person per day. But no, he just started folding serviettes, just ignoring us! The Grand Hotel 126 PHOTOS & VIDEOS Outdoors Room The Grand Hotel Torquay, Torquay | 2-3 minutes walk to Torquay Station Hurry! This property is managed by a professional host. I really enjoyed every detail about my amazing 1 night stay here. Copyright 2023. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. Welcoming and professional staff are available 24 hours a day. What are the cleanliness and hygiene measures currently in place at The Grand Hotel? This hotel is a great place to bask in the sun with a beachfront location. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. The employees were pleasant and exceptional. Very dated and in need of refurbishment. Dine on fresh and fluffy scones, homemade jam, Devonshire clotted cream and a selection of delicious cakes delicately presented on a three-tier cake stand. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Please note that this information has been provided by our partners. We had a nice time, the staff are lovely and very helpful. The room was a refurbed twin with sea-view. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Youll have a private room with all the hotels amenities. Speak to our wedding team: 01803 296677. Its a time to sit back, relax and enjoy the perfect Sunday. If the system detects something that potentially contradicts our. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. if the writer is claiming to be someone else). Only a customer who has booked through Booking.com and stayed at the property in question can write a review. This is a room with 2 single beds. Enjoy the quintessential Victorian experience of a traditional Afternoon Tea. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Once you book, we'll provide details so you can contact the property directly. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. Will definitely stay again! DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. choice of wines was very poor. There's a charge of GBP 20 per pet, per night. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. If you stayed at this property through Booking.com you can write a review. This hotel is a great place to bask in the sun with a beachfront location. A bar/lounge, a coffee shop/cafe, and a restaurant, Rollaway/extra beds are available for GBP 25.0 per day, This property welcomes pets for GBP 20 per pet, per night, Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Efficient and affable staff who were always there to help. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Please check you have entered your email address correctly before continuing. On arrival there was a queue for checking in that stretched from the foyer out through the entrance doors onto the arrivals. If you want to request something specific, you can do that after you choose your rate. What are some of the property amenities at The Grand Hotel? One of the best massages ever - thank you Scott!! Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. Prices are calculated as of 2023-01-30 based on a check-in date of 2023-02-12. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. The on-site restaurant, Restaurant 1881, features British cuisine. Ask for a refurbished room and don't be fobbed off. Overall Service And Experience Was DISGRACEFUL. .Rooms require upgrade. The rooms come with a TV with satellite channels. By clicking accept you are consenting to cookies being used. ), which is 28.3 mi away (40 minutes by car). Featuring a sauna, a golf course and a sun deck, this 4-star The Grand Hotel is set 11 minutes on foot from Riviera International Centre in Torquay. Spring Getaways is now available! I migliori hotel e alberghi vicino a Torquay Visit Monument, Asakusa, Giappone: trova tra 1.648 hotel l'offerta che fa per te grazie a 3.990 recensioni e 33.688 foto inserite dai viaggiatori su Tripadvisor. Claim your listing for free to respond to reviews, update your profile and much more. Please note, this property cannot accommodate bookings of 5 or more rooms. The room was nice although the bathroom was not very well cleaned. I really enjoyed every detail about my amazing 1 night stay here. The fan made little or no difference. Dining area. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. This property advises that enhanced cleaning and guest safety measures are currently in place. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. A terrible time at the not so grand and somewhat faulty Grand Hotel. Pets allowed on request. The Grand Hotel places you in the center of Torquay, within just a 15-minute stroll of Riviera International Conference Centre and Princess Theatre. Travelers say this hotel is in a good location. Many travelers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. We loved pastries, cereals and fruit in the restaurant. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. ****DO NOT STAY AT THIS OVERPRICED. Guests of The Grand Hotel enjoy a children's pool, free WiFi in public areas, and a seasonal outdoor pool. We're located in the heart of Torquay with unrivaled views of the bay for you and your guests to enjoy throughout your special day. Maximum occupancy of this unit is 2 guests. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. The breakfast had lots of options and included cereals, pastries and fruit. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. Property is on the beach or right next to it. Specify exactly what sort of room you want when you book! Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. This hotel offers canoeing, hiking and horse riding as well as cars hire services. We regret not bringing swimwear and didn't get chance to take advantage of the pool. See our Review Guidelines. This property accepts credit cards, debit cards, and cash. Other highlights at this upscale hotel include a bar/lounge, a children's pool, and a snack bar/deli. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. There are similar hotels available. Mr. Cook offers a selection of dishes nearly 5 minutes' walk away. . You can book a shuttle, once your reservation is complete. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. English breakfast is served daily from 7:30 AM to 10 AM for a fee. The nearest airport is Exeter International Airport, 19.9 miles from the property. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. This 4-star hotel is 1.7 mi (2.8 km) from Paignton Beach and 2.5 mi (3.9 km) from Babbacombe Model Village and Gardens. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel offers a full breakfast at the price of GBP15 per person per day . No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Couldnt fault the bar area and bar staff, nice and relaxing. To aid an efficient service, menu items cannot be modified. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. No management or staff taking responsibility for the poor or lack of service. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . Bath Matre De DID NOT EVEN COME BACK !! Please dont include personal, political, ethical, or religious commentary. The onsite bar is good, the barmen offers hot drinks. ): 40-min drive, 28.3 mi/45.5 km. Start each morning with English breakfast, available for a fee from 7:30 AM to 10 AM. The room I booked was cleaned well everyday and available for balcony. The seasonal pool is normally open from April until October. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. Tripadvisor performs checks on reviews. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. By clicking accept you are consenting to cookies being used. A good choice of food at breakfast like pastries, cereals and fruit. Are there opportunities to exercise at The Grand Hotel? Ideally, we would publish every review we receive, whether positive or negative.
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