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RHI-1P(5-10)K-HVES-5G Operation & Troubleshooting, Arc-Fault Alarm Troubleshooting for RHI-1P(5-10)K-HVES-5G, Advanced Hybrid DSP Issues - Replacing the DSP Board, Export Power Set and FailSafe Configuration, MET_Comm-FAIL and RS485 Fail Troubleshooting, Modbus Communications for RHI-1P(5-10)K-HVES-5G-US, Solis String-Level RSD Troubleshooting Procedures, Solis-(75-100)K-5G Tigo MLRSD Transmitter Disabling, Solis-1P(5-10)K-4G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G SunSpec MLRSD Transmitter Disabling, RHI-1P(5-10)K-5G Tigo MLRSD Transmitter Disabling, Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide, Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide, Solis DLS-W WiFi Data Logger Installation Guide, Solis Cellular Data Logger Installation Guide, Solis DLS-C Cellular Data Logger - Carrier Compatibility, WiFi Stick Not Working With WiFi Extender Network. We pay our respects to their Elders past, present and emerging. Gua rpida de instalacin del sistema de monitoreo para Mxico y Centro Amrica. AGL replaced the data logger a few months back and it has worked perfectly since then. Questions and discussion about solar, batteries, and other renewable energy technology. Hi Everyone, I got some help with the Ginlong Wifi and I have been able to set the system up and log onto the Ginlong monitoring websitebut the system says it is 'loading' but no data is shown on the site. Verify the address is set to "1". Trying to connect to 5GHZ signal (Solis DLS-W only supports 2.4 ghz signals) 2. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:-Reorient or relocate the receiving antenna.-Increase the separation between the equipment and receiver.-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.-Consult the dealer or an experienced radio/TV technician for help. Sorry we couldn't be helpful. How do you connect Solis? If it has a good connection to the inverter do the following steps: 1. Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide; Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide; Solis DLS-W WiFi Data Logger Installation Guide; Solis Cellular Data Logger Installation Guide; Solis DLS-C Cellular Data Logger - Carrier Compatibility; Replacing a Solis Data Logger; WiFi password changed; Reset WiFi Stick to Factory Settings Help us improve this article with your feedback. This is to (1) ensure you have the correctWiFipassword and (2) ensure there is a strong enoughWiFisignal at the inverter for there to be a stable connection. The setup process for the SolisWifiData Logger is fairly similar to the Cellular Data Logger's process. Solis monitoring system can be monitored remotely by WIFI and GPRS to provide users accurate and comprehensive data analysis and fault alarm at any time and place, this makes product operation more stable and reliable, and realize stable and intelligent operation and maintenance management services. 2. Then plug the Wifi Data Logger into the port and be sure to secure it by tightening the black connector. The decision to disable the feature was made via a poll last year. Monitoring Accessory Configured But Still Won't Link? No, Modified on: Tue, Oct 4, 2022 at 2:54 PM. Select Network, fill in the IP address assigned by the router/network administrator, Let us know how can we improve this article! Note: the logger is unable to connect to any. If you have not already been registered on SolisCloud, please see Step 18: SolisCloud . Step2: Enter your account and password, then click the Register. Gua rpida de instalacin del sistema de monitoreo para Mxico y Centro Amrica. WiFi Instructions - Solis inverters are designed to last longer! You will need to have theSolisCloudapp downloaded on your phone. (DLB-W(Wifi),Lan Data Logger, Wifi Data Logger,S3-WIFI-ST,Celluar Data Logger,1500V PLC CCO, Solis-ATR-6K), For the duration of this period Ginlong guarantees the proper functions of the Products. Solis WiFi Data Logger Installation Guide, Start by pulling up the site on SolisCloud - tap "Plant" in the bottom left corner and then find the desired site in the displayed list of plants, Tap on the plant, then tap "Device" towards the top just to the right of "Overview", Tap "Datalogger" and then left-swipe the logger with your finger - you will see "Delete" in red to the right of the device, Tap "Delete" and then tap "Delete" again when asked if you want to disassociate the datalogger, "Deleted successfully" should appear - swipe down on the page to refresh it - the deleted datalogger should disappear from the device list as shown below, The deleted datalogger can now be installed on a different site/inverter, if that was the intention, A new datalogger can be installed at this site/on this inverter now that the old one has been removed. Replacing a Solis Data Logger : Solis Select Network, fill in the IP address assigned by the router/network administrator, 1: Connect LAN stick to operational inverter to provide power to LAN stick. Establecer el estndar de red personalizado Definido por usuario, Valores de la configuracin USER DEF para red 240v y 480v, Procedimiento de actualizacin remota de firmware, Reduccin de la potencia de salida del inversor Solis monofsico, Instalacin de cable RS-485 con conector circular, Configuracin de la direccin en inversor trifsico, Restablecer WiFi-Stick a la configuracin de fbrica, Registro de usuario final al sistema de monitoreo. Manage Settings solis GPRS Stick Datalogger Instruction Manual - Manuals+ GitHub - hn/ginlong-solis: ESP8266 Solis to InfluxDB data logger and If there are symbols in the password, it must be changed or the logger will not connect to it. Select Network, fill in the IP address assigned by the router/network administrator LAN Stick - DLS-L 1: Connect LAN stick to operational inverter to provide power to LAN stick. Unscrew the protective cap over the green COM port on the bottom of the inverter's wire box. Solis WiFi Loggers Network Strength Requirements, Solis Home Professional - Generation 2 Monitoring Platform, Account Transfer to New Monitoring Platform, Adding End-User (Customer) to Plant for Monitoring Access, Selecting Inverter Drivers on AlsoEnergy PowerTrack Monitoring, Inaccurate Production Data on Monitoring Portal, Registering Installer Account on G2 Portal, Setting Up Agency Access to Plant Monitoring, Enabling SMS Notifications on SolisCloud App, How to Create an Installer Account on SolisCloud, Create Sub-Organizations, & Manage Sub-Accounts, Deteccin falla de arco y solucin de problemas, Pantalla en blanco / LCD en blanco / Sin luces. Open a web browser and enter "10.10.100.254" into the address bar 4. Technician check pins 3 and 4 for 1.5 - 1.7 VDC, 2. SolisCloud - Apps on Google Play I used to have problems like that all the time until I got a wifi mesh system in the house. Comment * document.getElementById("comment").setAttribute("id","afdcdc86cefb6e10bf27816a9d02011c");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Solis Plant Offline, Please Check Devices and Netwo. Is there a trick to setting it up properly that I am missing? You can rerun the wizard and see if that works. *, We appreciate your effort and will try to fix the article. It is highly recommended to first connect your phone to the home network that you wish to connect theWiFilogger to. All is fine for about a week and then I noticed that the system would go offline a couple of times throughout the day (morning and night) with varying durations. Copyright@2019 Ginlong Technologies All rights reserved, Dec-17-2019, Go Solis Webinar: 2020 CA Solar Mandate Compliance with Solis Inverters, Feb-11-2020, Go Solis Webinar: New Solis 125K 1500V Inverters plus AlsoEnergy: Better ROI for 2-40 MW Systems, Mounting, Wiring, and Commissioning 4G Single Phase Inverter - Video, Solis and the Tigo TS4 Platform; Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Contacting Technical Support for Solis Partners, Contacting Technical Support for Your Region, Go Solis 2020 Webinar #7: Testing Solis Inverters Beyond Certifications with PV Evolution Labs, Go Solis Mini Exchange#1: An Introduction to Energy Storage System, Go Solis Webinar #1: 2020 California Solar Mandate with Solis Inverters (12/17/2019, U.S.), Go Solis Webinar #2: The New Solis 125K 1500V Inverters plus Also Energy (2/11/2020, U.S.), Go Solis Webinar #3: Solis Hybrid Energy Storage Inverter with LG Chem (2/11/2020, U.S.), Go Solis Webinar #4: Solis Commercial Inverters (4/21/2020, U.S.), Go Solis Webinar #5: Solis inverters and SunSpec Alliance (5/5/2020, U.S.), Go Solis Webinar #6: Solis and Tigo TS4 Platform - Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Go Solis Webinar #8 Solis Inverters and SunSpec Alliance: The Importance of SunSpec CSIP 2030.5, Ginlong Solis: Standard Lead Time from Ningbo to USA/Canada, How to Determine the Firmware Version of your Solis Inverter, Lowering Output Power of Single Phase Solis Inverter, MA Compatibility Between Single Phase 4G and 2G inverters, Solis 3PH and CSI GS Product Number and Description 20180331, Starting Serial Numbers and HMI VER- ISO-NE / Rule 21 P1 and P3, String Sizing for 1P and 3P Inverters. Enter the password for the network and then tap "Next". Yes Note: the logger is unable to connect to anyWiFinetwork that uses symbols in the password. Router has a firewall blocking the data, 5. According to the website my data logger is offline. Step 5: Long press the Reset button for 5 seconds until the yellow and green LEDs are quickly flashing. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies. Note* You can use your phone, tablet or laptop. 4: Once the computer IP is set with the above details open a web browser and navigate to 10.10.100.254 to login to LAN stickadmin page. WiFi datalogger firmware is out of date This is to (1) ensure you have the correct, password and (2) ensure there is a strong enough. WiFi Data Logger - Solis Monitoring equipmentus - Ginlong Insert the datalogger to the inverter COM port. If the plant has multiple data loggers, please click View Plant. Please follow the process for installing a new data logger. Copyright@2019 Ginlong Technologies All rights reserved, Dec-17-2019, Go Solis Webinar: 2020 CA Solar Mandate Compliance with Solis Inverters, Feb-11-2020, Go Solis Webinar: New Solis 125K 1500V Inverters plus AlsoEnergy: Better ROI for 2-40 MW Systems, Mounting, Wiring, and Commissioning 4G Single Phase Inverter - Video, Solis and the Tigo TS4 Platform; Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Contacting Technical Support for Solis Partners, Contacting Technical Support for Your Region, Go Solis 2020 Webinar #7: Testing Solis Inverters Beyond Certifications with PV Evolution Labs, Go Solis Mini Exchange#1: An Introduction to Energy Storage System, Go Solis Webinar #1: 2020 California Solar Mandate with Solis Inverters (12/17/2019, U.S.), Go Solis Webinar #2: The New Solis 125K 1500V Inverters plus Also Energy (2/11/2020, U.S.), Go Solis Webinar #3: Solis Hybrid Energy Storage Inverter with LG Chem (2/11/2020, U.S.), Go Solis Webinar #4: Solis Commercial Inverters (4/21/2020, U.S.), Go Solis Webinar #5: Solis inverters and SunSpec Alliance (5/5/2020, U.S.), Go Solis Webinar #6: Solis and Tigo TS4 Platform - Tested and Harmonized Commercial Inverter 690.12 Rapid Shutdown Solutions, Go Solis Webinar #8 Solis Inverters and SunSpec Alliance: The Importance of SunSpec CSIP 2030.5, Ginlong Solis: Standard Lead Time from Ningbo to USA/Canada, How to Determine the Firmware Version of your Solis Inverter, Lowering Output Power of Single Phase Solis Inverter, MA Compatibility Between Single Phase 4G and 2G inverters, Solis 3PH and CSI GS Product Number and Description 20180331, Starting Serial Numbers and HMI VER- ISO-NE / Rule 21 P1 and P3, String Sizing for 1P and 3P Inverters. Monitoring Accessory Configured But Still Won't Link? Open navigation. SolisCloud intelligent software enables systems to be commissioned, monitored and maintained remotely saving time and money for installers and empowering . Apologies for the long story below. You will need to have the, Unscrew the protective cap over the green COM port on the bottom of the inverter's wire box. 125K Multi-Input Inverter: No Paralleled DC Strings Allowed! It may also be affected by lighting storms. Verify the WIFI stick is broadcasting by looking for the WIFI transmitter AP_XXXXXXXXXX in your WIFI SSID connections. 125K Multi-Input Inverter: No Paralleled DC Strings Allowed! cultures. SolisCloud - New generation Solis PV monitoring platformuk - Ginlong Every solar system, regardless of size and complexity benefits from monitoring and this datalogger is the gateway to the informative online platform, SolisCloud. Thanks for your help, my data logger looks like it is faulty. Issue was more to do with the router's wifi signal not being strong enough in the attic than the data logger itself. network that uses symbols in the password. If the connection is weak (1-2 bars) then it is recommended to install a. range extender to boost the signal strength where the logger is going to be. Administrators, Computer Games Moderators, Sports Moderators, https://www.boards.ie/discussion/comment/118925467#Comment_118925467, https://www.boards.ie/discussion/comment/118925665#Comment_118925665, https://www.boards.ie/discussion/2058241657/solis-app-gone-off-line, https://www.boards.ie/discussion/comment/118926624#Comment_118926624, Music Production Commercial Solis GPRS/WiFi Data Logging Stickhi - Ginlong Gua rpida de instalacin del sistema de monitoreo para Mxico y Centro Amrica. Solis Inverter Data Logger Issue. https://www.youtube.com/watch?v=0F0aGeTOYw8. Solis S1-W4G-ST WiFi & Cellular Data Logger Set Up Guide; Solis S3-WIFI-ST Wi-Fi Data Logger Setup Guide; Solis DLS-W WiFi Data Logger Installation Guide; Solis Cellular Data Logger Installation Guide; Solis DLS-C Cellular Data Logger - Carrier Compatibility; Replacing a Solis Data Logger; WiFi password changed Solis Data Loggers. AC Voltage Offset Procedure and Firmware Requirements, Service - Modbus Issues - Troubleshooting, LCD Protective Sticker Replacement Procedure. 1: Connect LAN stick to operational inverter to provide power to LAN stick. When I am logged into the data logger via wifi the status says that it is connected and when I test the connection on the server page it seems to be all good. or, which is default value. 4G Next COnfigurate Connection 15:30 Back Enter the plant name Done Plant Name Step 6: Plant creation succeeds. Soli Wifi Datalogger Installation Instructions (For APP) If you hate cookies, or are just on a diet, you can disable them altogether too. In general you want to ensure the router is not blocking the IP address from the WIFI stick. Wi-Fi communication range: 300m in outdoor open area without obstruction. If the WIFI stick doesn't show a connected inverter check the address of the inverter. You can select the corresponding server information according to the model of data logger used by the plant. Victor is the author of this solution article. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies. In order to to set an IP address you can use a Mobile Phone, Tablet or Computer. Log in to the page , the username is "admin" and the password is also "admin" 5. I'm having the same issue, just tried setting it up but says it's offline, light on the stick is red, anything I should be checking? Press the button for 5 seconds to reset2 red lights are on and off at the same time. 2. Solis DLS-W WIFI Stick Troubleshooting : Service Centre The [RESET] button on the back is used for the connection. Shows the power supply status of the datalogger.