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This is all outside and there are some inside spaces to sit but it is all open so not air-conditioned. Yeah, it feels safe honestly nobody is doing more right now than the resorts as their livelihood depends on it. Much room for improvement being so new. Diego and Luis provided a fabulous service experience. Flights Holiday Rentals Restaurants . Open . Or hop on the local bus. Experience Talk to our travel advisors today by calling us on our toll-free number to discuss each of the hotels. CARRETERA FEDERAL 307 CHETUMAL- PUERTO JUAREZ KM 254 + 600, Xpu Ha, Tulum, Mexico, 77780 - See map. While we booked oceanfront, we got more of an ocean view/pool view room. My other friend ordered a pizza, this was an abomination! Does Secrets Akumal Riviera Maya offer any business services? Meetings and nightly shows take place at the convention center, which can hold up to 900 guests (no audiovisual equipment included) and theater space, while private dinners are often hosted outside in the surprisingly elegant, central gravel courtyard. With six gourmet la carte restaurants, a buffet, a cafe and a grill, in addition to six chic bars and lounges, Secrets Akumal Riviera Maya offers a wide range of dining options. We werent lucky enough to be seated under one of the fans or near one of the open windows, so we had no breeze whatsoever and spent the nearly 2 hours cooking and sweating in our seats (and nice clothes that we had dressed up in). They even have the floating lilo things included as part of the hotel no extra charge so you can see one and grab one and go floating away in the pool. Dress Code: Casual Elegance Dine at one or all our nine restaurants (including six la carte options) during your stay for a taste of the world's cuisine. Monkey or Animal Sanctuaries. Your AmStar representatives will be waiting outside for you with your name. When you book a higher level room, this option is automatically included. Casual. Occasionally, people not from the resort will set up camp right in front of the resort loungers, crowding the beach. Overview. My wife hated it too. Located in the centre of the Riviera Maya, just 20 minutes from famous Playa del Carmen and approximately 1 hour south of the Cancun International Airport. Lets talk about all the food and restaurants! Featuring an outdoor pool, restaurant and spa, Secrets Akumal Riviera Maya is located in Riviera Maya. Please email me with a best price for a preferred club swim up room in buildings1-6 for May 11-18 2022. I ordered the steak, this was supposed to be NY Strip I think, but it was pretty fatty and tough, it also had cheese on it which wasn't on the menu. Oddly, while the lagoon pool (also called the relaxing pool) is located in a slight hidden area at the front of the hotel, it's also near the sports bar, which can get loud during big games. Too bad my husband didnt realize he could have dressed in shorts, as he would have - given how hot it was in the restaurant! This time, we traveled in mid-November. . Do you know what it costs to get a bali bed on the beach and if they were worth it. HI Gi, all meals. Secrets Akumal Riviera Maya: Secrets Resort Visit - See 10,569 traveler reviews, 13,233 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. slow but the waiters were lovely. Secrets Akumal Riviera Maya: Great Week at Secrets Akumal - See 10,564 traveller reviews, 13,233 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. Fun times await! Particularly Raul at the seaside grill. Would love to reach out and see what you recommend. Grand Palladium Colonial Resort & Spa: Great holiday for a family - See 9,458 traveller reviews, 9,783 candid photos, and great deals for Akumal, Mexico, at Tripadvisor. To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification in your favorite browser. Everyone at the table completely cleared their plates! It started off ok, they did seem to push the extra charge bottles of wine though, and the buffet starters were alrightand looked impressive. Portofino Restaurant: Wonderfu place at Secret Akumal. Alternatively, email us at customercare@playadelcarmen.com. Aside from the slow service, the other BIG deterrent for us about this restaurant is that there is no air conditioning (or at least they didnt have it going when we were there). They are V fancy but not sure its worth the extra bucks. Our team know the hotels better than anyone and can help you plan your perfect day without stress, and within your budget. Yes, I know we are not going until November and hopefully this nightmare will be much better but you never know. We had a fantastic stay at Secrets Akumal. Eric, Hi Eric if you booked this hotel with us contact us by phone and we will see what we can do for you. - See 39 traveler reviews, 45 candid photos, and great deals for Akumal, Mexico, at Tripadvisor. Cost varies by location. Ooo thats a tough one but right now Id say, Dreams Tulum, the Hilton in Playa del Carmen, and The Blue Diamond!! 1- You mention paddle boards and Hobie cats. You see, Akumal is removed from the hustle of Playa and is very luxurious, quiet, and relaxing. PROS: LOVED, loved, loved our room! Dress Code: Casual Since the resort is quite far from the resort, I think we paid around $400 for a round-trip transfer. About Secrets Akumal Riviera Maya - Adults Only. Theres so much to do for everyone as this adults-only, all-inclusive hotel! Luxury amenities are extensive, with standouts including two-person whirlpool tubs, iHome dock systems, and Nespresso machines. We recommend calling ahead to confirm details. Secrets Akumal Riviera Maya are offered the chance to Sip, 2019 TripAdvisor Travelers' Choice Award for one of the Top 20 Romantic Resorts in Mexico. One of them was dedicated to activities such as water polo and aqua aerobics, etc, and the other was for relaxing and basking in the sun. The snacks by the pool are also waiter-served if you want them to be. Up to 25%! Secrets is a little more lux. We had some great and some not so great food at this resort. - See 10,547 traveller reviews, 13,190 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. more, You seem to have JavaScript disabled. Please include private transfer and what perks that might be available. Food quality and variety receives positive reviews, and with six restaurants, a main buffet, and two 24-hour options as part of the all-inclusive package, guests won't go hungry. Hi Sarah, Thank you for providing such a lovely review! Dining & Drinks. Each restaurant has a specialty to suit the tastes of each customer. Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. - Stuffed Portobello (starter) = Bland, but nicely presented As part of the privileges of Unlimited-Luxury, guests of Located just north of the mesmerizing Akumal Bay, the Maya Riviera Golf Club is a magnificent 27-hole golf course. Contact us for the best deal. thanks for any and all advice we are looking forward to our trip . Book your airport transportation directly with the hotel, if youre booking through the hotel website. For dancing and drinks, Desires Disco and Lounge serves drinks the latest (outside of room service) and upbeat music. Best. Wi-Fi and parking are free. Breakfast, grilled lunch and dinner favorites, and quick bites served a la carte in a relaxing poolside atmosphere. It was really difficult to leave. YOU WILL NOT BE DISAPPOINTED. Meanwhile, the west coast shelters more rugged shores, perfectly positioned for sunsets. Thanks! Is parking available at Secrets Akumal Riviera Maya? Twenty-four-hour picks include a well-received room service menu and the hotel's coffee shop-style Coco Cafe, and a poolside brick oven slings pizza in the break between lunch and dinner. Would not return. Previously two individual properties, the upscale 948-room Grand Sirenis Riviera Maya Hotel & Spa is a true mega-resort all-inclusive. No you do not, however you can if you wish but there is absolutely no pressure to do so. Guests can discover the true beauty and culture of Akumal with an array of land and water based activities to take part in. Although the ride back to the airport was only 1 hour and 15 minutes! We had some great . Secrets Akumal Riviera Maya: We loved it - exceeded our expectations! Tripadvisor performs checks on reviews. Let me know if you have any other questions! The brand also has a Sip, Savor, and See program that allows guests to have dinner at all other Secrets, Breathless, Dreams, and Now properties in the area, though transportation is not included. Located along a rocky section of coastline and within lush jungle grounds, the scenery is beautiful. Ive been to Riveria Maya 5 times and always stay at Akumal Bay. Our hostess was a sweetheart and sat us at a . looking to book this resort for my wedding. At Secrets Akumal, I loved the fact that there was more than one pool. Hi Cathy, unfortunately, clothing is required. They have great scuba diving right in front of the hotel, and the hotel grounds and beach are absolutely gorgeous! Service was great at both resorts. Book your next vacation to the Caribbean, Mexico, Bahamas or Central America with CheapCaribbean.com. We have already paid a large amount for our stay and we are very excited to be there but if the dollar amount was a good enough deal for what one would get we would probably be interested. The ballroom can accommodate up to 600, 300 classroom style and there are several breakouts available. Alternatively, please call us during our business hours on our toll-free number. 25 photos. . ATMOSPHERE: *All Rates displayed are for reference only, Rates are subject to availability at the time of the booking. Yes, dry cleaning and laundry service are offered to guests. 141 reviews of Secrets Akumal Riviera Maya "The hotel is very nice. Shout outs to our wonderful servers and hosts. Dress Code: Casual We had our luggage in the room right away, too! The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. thank you for the reviewwe are debating between the Unico or the Secrets Akumal. It was actually voted one of the top 10 beaches in Mexico on TripAdvisor not so long ago. All staff was extremely friendly and helpful. Raul went above & beyond for me & my husband. This luxurious property is landscaped with over 4,000 types of trees and flowers, winding outdoor walkways, and an intimately serene vibe thats often hard to find in a mid-sized all-inclusive resort. Hi Tatyana, From seasonally-inspired menus to authentic regional favorites, there is a culinary experience for every palate at Secrets Akumal Riviera Maya. Share. This trip we decided to first choose restaurants new to us. Since tables in other sections had different servers, I would speculate that the slow service was a combination of the servers AND the kitchen staff. All products are independently selected by our writers and editors. They groom the sand on the beach daily to give it a perfect texture and appearance as well as constantly cleaning the entire property. Worse minestrone anywhere. Guests who download the hotel's AMResort's app are able to make requests and free long distance calls directly through the app. Reviews on food are largely positive, and we found the food to generally be of a higher quality and presentation than most comparable properties in the region. Excellent wait staff at Portofino, wait time in receiving our food was good, ambience was nice. Here are some of the things we tried or saw during our stay. Grilled specialties served poolside for breakfast, lunch, and dinner This is one of the best options in the area for couples, while families should look into the Akumal Bay Beach and Wellness Resort. For those of you that arent local or dont know, Akumal is home to one of the most beautiful beaches on the Riviera Maya. Savor and See nearby participating Secrets, Breathless, Dreams, Now and Sunscape Resorts and Spas. The sun loungers have huge cushions on and headrests, so they are super comfy and unlimited towels are included, you just help yourself to them as and when you need them. This might bring to mind a tranquil scene of sipping cocktails at the swim-up bar, but reality often sees rowdy kids splashing in the pool. Hi Joan please call our team on our toll-free number as they have visited recently and will be able to give you the most up-to-date info and honest advice. Our appetizer of shrimprisotto was great. Great review! Many punch list items that need to be completed. See 10,573 traveller reviews, 14,176 candid photos, and great deals for Secrets Akumal Riviera Maya, ranked #1 of 20 hotels in Akumal and rated 5 of 5 at Tripadvisor. - Gorgonzola Chicken (main) = Very Good If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Other food was not good and service was not good. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Before I dive right into our experience heres the hotel overview: Secrets Akumal has been open for just 4 years and offers an adults-only all-inclusive stay. The 'cheese' looked more like scrambled egg and didn't seem to be melted or anything, maybe just congealed. Are any cleaning services offered at Secrets Akumal Riviera Maya? The mini room bar was restocked daily with drinks, water and snacks. Market Caf Cancun can be reached in about one hour, while Playa del Carmen is about a 40-minute drive in the same direction. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet restaurants and top-shelf drinks to endless day and nighttime activities. We havent had this issue before at other resorts in the area. Regarding the Preferred Club. What is Travelers Choice Best of the Best? Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the white sand beaches and calm, clear waters of Akumal - meaning "Place of Turtles" in Mayan. Year built:2010, Course length and slope rating Would this resort be a good choice for single young adults 21 yrs old? Dress shirts with sleeves. Its an unbeatable, adults-only, luxury all-inclusive option for those looking to get away! Tatyanas Everyday Food specializes in flavorful unique desserts, everyday meals, old-fashioned cooking techniques, and traditional Eastern European recipes with easy-to-follow video instructions and accessible ingredients. I know its included if youre a member. Beautiful spot, Good evening Ms Sarah, the wife and i are going to Akumal on Wednesday July 21st. Hello Sarah, Everyone went above and beyond to make our stay extra special! Ever. . Food at Secrets Akumal. Own or manage this property? My husband and I are deciding between Secrets Playa Mujeres or Akumal. Secrets Akumal Riviera Maya: 10 - See 10,563 traveler reviews, 13,210 candid photos, and great deals for Secrets Akumal Riviera Maya at Tripadvisor. what are the Cons of the Secrets over the Unico? Bordeaux, and the Italian restaurant, Portofino, were our favorites. - Read 10,566 reviews, view 13,233 traveller photos, and find great deals for Secrets Akumal Riviera Maya at Tripadvisor. We ate at Portofino three times during our two week stay and would definitely recommend it! The chef, Luis came out to check on our meal, as well as the staff had an awesome attitude, bringing us cassisfrom the bar to add to our champagne.More, SERVICE: Also, is the preferred club available for a fee separate from the cost of the room? Service was good but the food alas was not. Are there opportunities to exercise at Secrets Akumal Riviera Maya? Image Courtesy Of: Secrets Akumal Riviera Maya Each restaurant has a specialty to cater to every guest's taste. - Pesto Salmon (main) = Very Good Add to wishlist. Rooms have a beautiful, contemporary Mexican design featuring neutral tones, polished natural wood furniture, bright pops of red and orange, tile floors, and minimal wall decor. The tiramisu was a generous portion. That said the hotel is roomy enough it feels spacious and uncramped. everything was excellent, everyone's meal was really good. Guests can utilize the From the time we were seated, it took: 35 mins to receive drinks, 45 mins to receive starters, 70 mins to receive the main course, and 90 mins to receive dessert. Every pathway was lined with gorgeous jungle plants, trees and flowers. You could see them clearly if you went out far enough you can see them!! Im not a huge fan of ridiculously sized resorts (that take you a week to explore) theyre pretty exhausting and getting lost all the time isnt my idea of fun. Everyone was so attentive to every single one of our wants & needs. Blackout dates and restrictions may apply. Carretera Chetumal-Puerto Juarez Km, 256-100 Grand Palladium Colonial Resort & Spa, Akumal 77710 Mexico +52 984 877 2100 Website. I need more information and prices on certain dates. Thanks so much again. Federal 307, Km 254 + 600, Pueblo de Akumal, Tulum, Quintana Roo, Mexico, 77760. Guests are While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts property with the ultimate peace of mind. For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. responsible for cost of transportation to and from the resort. risotto was great. Just 20 minutes from Playa del Carmen and one hour from the Cancun International Airport, this state-of-the-art, adults-only resort offers a truly blissful . Each room at the hotel provides a hot tub, a flat-screen cable TV . Were excited to see this resort. Cancun is such a long way to go and you want to make it memorably worthwhile and the best experience ever. Aldo, is an amazing bar tender and greeted us by name even we when were not at his bar. Rack of Lamb with a pine nut crust and cranberry sauce, served with fungi risotto (paired with Raymond Huet Huat-Medoc) from Portofino and Bordeaux. Secrets Akumal is surreal! Seaside Grill For breakfasts, guests can choose between items like pastries, made-to-order omelets, and cold cuts at the main buffet or an international menu with pancakes and eggs Benedict at the pool-adjacent Seaside Grille. Their deluxe, private ride to and from the hotel was extra luxurious! Hi Marta, it is not mandatory to be masked by the pool. Secrets Akumal Riviera Maya is ideally located in the heart of the Riviera Maya along the famed white-sand beaches and calm, clear waters of Akumal. Light lunch specialties There are 5 bars throughout the resort offering unique cocktails, cold beer, and fresh drinks. You arent far away from Playa at all so Id encourage you to explore both areas. Specially prepared a meal for us even! In the morning, we decided to live the dream and get breakfast in bed before we checked out. . Thanks, Oceana A prime spot for refined travelers seeking excellent service in a sophisticated environment. I ordered the steak, this was supposed to be NY Strip I think, but it was pretty fatty and tough, it also had cheese on it which wasn't on the menu. The beach was stunning, clean and free of seaweed during our stay. This means there are lots of tourists arriving to snorkel with the turtles and in the surrounding coral reefs. When we reported this to the waiter, his answer was 'you are in Mexico' the waiter had a very poor attitude, such a shame. The best option is to give us a ring on our toll-free number to discuss with our travel co-ords who have been to both these hotels most recently. Not enjoyable at all! Situated on the coast of the Yucatan Peninsula and just a one hour drive from Cancun International Airport, this haven is located on one of the most pristine beaches in Mexico. Whether for a luxurious tropical getaway, or the setting for your idyllic wedding in Mexico, Secrets Akumal provides . No bathing suits. Six bars make sure guests don't go thirsty. The Romantic Dining experience can be arranged with the concierge upon check-in. Boasting international cuisine and special menu items, including gluten-free and . My husband and I are thinking of going on a trip this summer and so far Im loving what I am hearing about Akumal. Disclaimer: This content was accurate at the time the hotel was reviewed. It had tons of closet and drawer space for all our clothes and other items. Are you sure you want to delete this question? It winds through the jungle, cenotes, and lakes to offer golfers of all levels a fun, challenging round in the tropics. Gourmet Italian cuisine It acts as a white label for the Travel professionals operating the website. or offering to take our drink order.