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This is either a serious lack of quality control, or just laziness. MetalPlex Reviews - 456 Reviews | www.metal-plex.com There are tons of scam websites out there. The shipping is slow but worth the wait! Please share your experience, as well. We also ensure all reviews are published without moderation. It also. All of our designs are handmade and customized in Austin, Texas. City, State. I ordered on 9/25 from the company a mountain range of ********. Name Monogram Address Sign - Metal Wall Art ', I was shopping for house numbers for weeks when I stumbled across these. Disappointing for the price paid. Highly recommend this seller!!! Had some leftover cut fragments I had to remove but nothing major. I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. Only if you are a member of MetalPlex and login, you can have access to free shipping. How would you rate it? Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. I've had it a couple weeks, but waited to get Christmas stuff off the wall. I bought this for my Home we are about to build. Great quality! It's a Christmas present so it will be awhile. verylight weight. Very cool and Four Elements Alternative - Metal Wall Art. Still waiting. The simple design is what made me fall in love with this! The pieces are scratched up. I have purchased numerous pieces from this artist and love them all. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. Workmanship is great, as other reviews have noted. Love this art in my husbands Real Estate office. Oct 08 2022. The balance which covers the full items and freight will be returned to your account no later than 14 days. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. I was offered a refund, did not receive that. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. If we bought this at a craft fair for $10 it would be ok but for $50 no way. They havent shipped the missing item yet. The colors are so much more vibrant and beautiful in person. It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. I left a message and took pictures to show them what occurred. Stay away from these people. The user can select the shipping method when filling in the shipping information. It took us such a long time to decide what to put above our TV & these were perfect. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. It was delivered in very protective packaging and was in absolutely perfect condition and my friend loved it!! Would recommend and use again! The most beautiful piece and the best customer service I have ever received. However, the moon tips arrived with metal spurs that I had to remove but it was easy. This was purchased as a housewarming gift, so sent directly to recipient. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. Make an appointment with a courier in advance to pack the goods and return them back together. Need to talk to a representative? Buyer to pay return shipping. It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. Lightweight polymey. Got this today and put it up in just a few min. Beautiful picture of wolf. I own a campground and ordered 12 pieces for decoration in cabins. I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. very cute and easy to hang- I wish I would have order it bigger but thats my fault.packaged well -fast deliverythanks, Love it! I left a message and took pictures to show them what occurred. I hope to order from this shop again in the future! Love this sign! Then sell them to third parties, such as insurance companies, banks and other marketing agencies. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. However, be prepared to WAIT a very long time. Your email address will not be published. Anyone can write a Trustpilot review. Our metal piece was wrapped in bubble wrap only and put in a box (not tightly - it could move around in shipping). Start Chat Now. I was very pleased with my first four orders over the last 2 1/2 years. Common. Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . It appears to be similar to metalmaybe foam sandwiched by thin slices of metal.? MetalPlex LLC. On 9/3/22 I paid for a large white metal bull. Anyone can write a Trustpilot review. Best regards, - The MetalPlex Team Next day on Feb. 17th - I received an E-mail stating that the label was created for shipment. You can message Metalplex directly on their social channels. The customer service was outstanding.. very good communication. Is metal-plex.com a scam? Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Horrible customer service & mediocre products. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up actually shipping it. Great company to do business with. Great gift!! Thank you for rushing this beautiful mountain cut out to me. Very pleased with how it turned out! We LOVE our new mountain art piece. You can get the dealHERE or by clicking below: The second most powerful tool you should consider trying is a browser extension called Guardio. We love it in our bedroom! Perfect adddition to my office space. It is light weight and easy to hang. You can exchange and deduct the points collected by purchasing. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. My experience has been exactly the same: Delays, and ZERO communication. This was exactly what I needed in my room to hang over my bed. Surfshark has a super powerful antivirus program. How safe and trustworthy is it? All rights reserved. The customer will be automatically refunded through the original payment method. Read Customer Service Reviews of metal-plex.com - Trustpilot I tried calling them at the listed company number over *********************************************************** the line is busy. Definitely recommend. Valid. We LOVE our new mountain art piece. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. Items arrived 14 days after their original "delivery date" and one of the items was missing. 06:39 PM. If you want to return the product, you must process it within 30 days from the date of receipt of the package. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. The first one came damaged in the mail and I contacted customer service and in no time I received a new one! We absolutely love our metal-plex bulldog head! You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. Contact Us | Customer Service Phone Number & Chat | Verizon We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. Needed something that would take up some space and this was pretty big and looks good. I will say that Im totally pleased with it. Super easy to install. I just moved into this duplex and the delivery company's were having trouble tell which side was mine. Truly, amazing customer service and beautiful craftsmanship. Companies can ask for reviews via automatic invitations. Put it between cardboard pieces and tape it well so it can't come out. Its georgous!!! Putting this on our patio. (Mountains above Boise) I can see other purchases in my future. I replied to them that was incorrect as we had communicated via email a month before. *Batteries not included*. It came with a plate with my name on it in the same weird metal foam sandwich. Amazing customer service. They havent shipped the missing item yet. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". He us very very pleased. Great communication - will be using them again soon! Unfortunately, It's been a long time since we have worked with a business with excellent customer service and communication, so working with Metalplex was a breath of fresh air and hope that there are still good companies out there! Perfect for my entertainment space. Already recommended to company to several friends. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. But I know their products are light weight so I went for it. I love the look of the product, but the packaging and handling was not very good at all. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. Just wish they made one that fits two or more pieces together so its a larger area. They look great! It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. Love the way it looks. My husband and I love this in our new home! Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. I had to bend the two corners back into shape. Then bubble wrap and put in a box. It was packaged well, but still got slightly bent at one end during the shipment. I made a mistake in the size I wanted in the order and realized it a couple of days later. Throughout the years, we have established a reputation of integrity with our high quality . If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. MetalPlex will reply you with a draft design for your approval and price estimation and details of how to complete the custom order purchase once the company receives the details of your custom order request. was looking for something big to go over my sofa and this is perfect size! - Black / 46" x 12" / No. I had some difficulties with the shipping, no fault of the owner, and the shop was responsive and very helpful. Nice and light. After not receiving the product or a tracking number I contacted the company via email asking for an update. needed some wall decor. is backordered and will ship as soon as it is back in stock. If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. Super fast service too! The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Metalplex was absolutely AMAZING. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. MetalPlex careers complete history | JobSearcher Already recommended to company to several friends. I love it! You know when you search, for example, for a flight and the next time you look at the same search the prices are higher? It looks like metal when you look at it up on the wall. Great quality. They will make accurate delivery based on your shipping options, shipping address and shipping source. Please share your experience by adding a thought. Well made, shipped fast and packaged very well. My husband accentuated it by framing it in to match our house siding and trim. We try to accommodate all requests and enjoy creating custom orders. METALPLEX Mountain Range Reflection - Metal Wall Art - amazon.com I ended up having to file a dispute with my credit card company. It now makes sense that they block all customers with verified purchases so they can't contact them or leave negative feedback/reviews on ********. Of the 12, one came in broken. Thanks all for running a strong reliable business. Prompt and reliable customer service; Strong marketing network; Financial Stability; No . Customer service was great and the order was packaged well and i am absolutely happy with my order. Feeling like this might be a ***** All I want is my ordered and or a refund. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. It came with pins to hold the items up on the wall. When we got it two of the corners were damaged because the product was not packaged well. Join the 93 people who've already contributed. We had to clean it though, it was full of metal splinters from the cutting. Item will need bending back to get flat. Suzanne Thomas. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. SiriusXM Help & Contact Support Center If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Here are 8 tips for writing great reviews. will go good with the other grey in my room. The whole process of purchasing and delivery was great! Please let us know the address and name that you would like, for example: Smith 323. Item shipped on time and arrived in good condition. I told them I placed an order, at which point they blocked me from their ******** account. Do not purchase from here. I love these and they were so easy to hang. Ltd. is engaged in offering a broad array of Pipes and Metals. We do send orders to PO Boxes via USPS shipping services. Overall very satisfied with my order. I wanted it to be a gift. Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. I had to spend about 20 minutes in my workshop doing this myself. Size ensures visibility on our home! Without checking into why it hadn't left MetalPlex facility. Got this for some contrast to all the dark wood and steel. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. Exactly as pictured. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Items arrived 14 days after their original "delivery date" and one of the items was missing.