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In December 2019 they finally gave us the go ahead to drop the car at the No problem! I sold it 9 months later due to numerous stone chips on spoiler, bumper and bonnet. My neighbor has a CX-5 thats all chipped, and it doesnt bother him. With colors like Machine Gray and the original Soul Red, the bottom coat uses one type of aluminum flake to reflect light. Im still in my warranty period and Id love to get my 18 Soul Red repainted bc my hood is awful. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. was very disappointed with this outcome. Soul Red Crystal Metallic paint: $595. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. The paint on the CX30 is THIN! I have quite a few paint chips, all the way Im just anal and got the front end of my 3 clear wrapped. Is there any warranty on paint for these cars. This color was a $700 dollar option and the paint is inferior in quality and easily chips. up January 2018 I think I am in for a fight because it didnt happen in the paint should not fade in such a short time. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. To reproduce the 46V Soul Red Crystal colour, use a light grey filler. There are countless online forums and petitions filled with owners all facing the same problems. Just to clarify mileage, its 140 Km not miles. bring it in for a complete look. It is important to adjust the colour of the filler to avoid having to apply more coats than those required, to achieve a correct opacity and coverage.Chose the filler colour shade indicated in the software. the plastic panels were now scuffed and all panels had scratches. Hi everyone. Do Not Sell or Share My Personal Information. Hi everyone. had 10,000Kms on it) . It returned to the dealership in early March and we were finally called Most detailing places will actually do both: PPF, and then ceramic coat over the whole thing. claimed chips caused by the stone!. See Most of our products are available with either our UC-410 MS 2K Polyurethane clear or our UC-210 HS Glamour Polyurethane clear. Mazda has been the target for major problems with chipping paint on several of their vehicles. After they painted it there were 2 colors of paint. 44 product ratings - New Mazda Touch Up Paint 41V Soul Red Mazda 2 3 6 CX3 CX5 CX9 MX5. I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. All colors will come as "Standard" Shade unless stated. They have to get the mix and layers just right otherwise it doesnt have the same luster or depth. I just ordered it (with other parts), so we'll see what happens. And it's more complicated than with other paint that only requires sanding and touch-ups, because the elaborate composition of Crystal Red makes it more difficult to correct, as this diagram demonstrates: The good news is that it seems to affect only 2017-2018 models. Learn PPG's 3 stage repair process for Mazda paint code 46V Soul Red Crystal Metallic. They all look like little "flecks" missingnot something rocks would . I took out paint protection insurance which was a waste of money. My car has metal exposed all over the car which means it will rust. cloth seats, heated front seats, heated steering wheel, sunglass holder, tonneau cover, heated exterior mirrors, illuminating vanity mirrors, auto up-down all windows, 2.5L Skyactiv G, 6-spd auto. . In addition, it is easier to blend. Soul Red Crystal is a 3 stage paint. That said, I'd ensure that I protected the car appropriately from rock chips. I How thick your paint is doesn't affect how prone it is to chipping. See I don't know which approach is most effective right now. 2023 CarGurus, Inc., All Rights Reserved. This car is only about 1 year old. From engines powered by Doritos to luxurious crossovers, we have them all. NEW INVENTORY. same (different sizes, but all are little chips like a hole just fell out of the paint). Read the Second Mazda CX-5 Report: Five Features I Love About My 2018 Mazda CX-5. Its not just the red either. 2023 Mazda Mazda3 2023 Mazda Mazda3 : Touch-Up Paint Products. Mazda glamorizes the color to be full of vibrancy and energy with an increased depth and glossexemplifying the beauty and sophistication However, if you were to do an online search for Mazda soul red paint will give you plenty of results of customers sharing the same complaint: chipping paint. The paint is fading on my 2014 madza . Many thanks. Unlike other processes on the market, for the correct reproduction of the Soul Red Crystal 46V colour you will not need to use dyed clear coat in the colour formulation. Paint on soul red chipping and flaking very easily. The vehicle was purchased in February and has held up to New England winter, spring, and summer well. All automotive paint colors require mixing 1-1 with Reducer. The color formulation has been used between 2017 and 2023, primarily by Mazda. It takes specialized expertise to perform any paint job, whether its an allover spray job or just some spot paintwork. But seen loads of people say they get loads of stone chips after just a few hundred miles! See Only 26000km/16000 miles! Thank you Mazda for your service, I will not hesitate to buy another new Mazda!! The CX-5 has performed flawlessly with zero issues. We were told by multiple Mazda dealers that the 7 stage paint makes it soft and easy to chip. If one looks closely at the area touched up it is slightly visible. Warranty check on Tuesday I will post the dealers response but intend to Then, apply the different layers of the second coat on each paint test card (1 layer on the first, 2 on the second and 3 on the third). When you purchase through links on our site, we may earn an affiliate commission, which supports our community. Other than that the exterior looks like it did the day I picked it up at the dealer. . A bunch of bug splatter on the front bumper, but the hood and pillars looked alright. were always looking up the latest news from car manufacturers, from paint problems to repair procedures. Jim For OP, Generally speaking the best protection will be PPF (Paint Protection Film) this is a physical clear product that you can have installed on the front bumper, front half (or ) of your hood and around the mirrors. The CX-5 with a VIN of JM3KFBEM2P0194336 is located in Mesa, AZ, has 5 miles, is Soul Red Crystal Metallic with a 2.5L I4 16V GDI DOHC engine and Automatic transmission. I have just started to get chips on my Soul Red CX 5 even though I picked it The dilution may range from 15 to 25%.Add 5% activator to the mixture to harden and favour adhesion of the application. three chips on the hood, and two on the door. This car has the most fragile paint I have ever experienced. The car is less than a year old and has at least 20 chips on the hood. Hi everyone. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. Go through Mazda's website and file a warranty complaint. By the way I was at the mall yesterday and did see several 2017 or later CX5's in the parking lot of various colors. A look at the repair process for spraying Mazda 46V, Soul Red Crystal Metallic. The car is garage kept when I am not driving it. I eventually got a call, and they told me they'd been in touch with our dealer and instructed them to do the repair, so I simply made an appointment and went from there. One end is a base coat. the car, about 10 months now, keep well in a roof garage. They list both 46 and 41 as soul red. It does not look yellow at all, but yes you can see the line on the hood where it ends. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#. Should i try and repaint my interior door panneling? This is the cause of the issue, not the specific colour. Anyway, I'm quite disappointed with the product as the colour isn't no where near soul red crystal. Just signed up to Mazda247 and will be picking up my new 2020 CX-5 Signature model this afternoon in 90 minutes! inside my mazda cx5. The OEM process utilizes an exotic tri-coat system made up of a black color coat followed by high brightness leafing aluminum layer, then is topped with a clearcoat. Where can I buy Soul Red 41 v Paint, either on line or in Tauranga? Some ding bat out a middle finger sized scratch on the edge of my hood in the parking garage and when I went in for an estimate, the guy said he knows the red chips easily. Linder's Inc. 211 . If you barely touch it on something the paint chips off and Mazda is claiming there is nothing wrong and it is just from road debris. Ugh I'm so sorry to hear this and wish you the best of luck. Mazda CX-5 Machine Grey Metallic. GT Premium Package (1) Navi SD Card (1) Soul Red Crystal Metallic Paint (1) Availability. Le migliori offerte per Vernice + Lacca + Primer/Stop ruggine per Mazda Mx5 Soul rosso 41V riparazione graffi penna sono su eBay Confronta prezzi e caratteristiche di prodotti nuovi e usati Molti articoli con consegna gratis! This is primarily because the paint is so thin and doesnt have a thick enough layer to absorb the harsh sun, creating several chips across the car. You can change them in your browser settings. I swear every time I touch mine another scratch happens. and the vehicle has met or exceeded all of the owner's expectations. During the first maintenance visit, we picked up the Mazda touch-up paint kit and opted to give it a try to see how well it could hide scratches in the special Soul Red Crystal Metallic paint. By May, my wife said, I won't be keeping this car too long, there won't be Contains hate speech or attacks an individual, Nudity, pornography, or sexually explicit content, 2021 Mazda CX-5 Grand Touring AWD For Sale, 2020 Mazda CX-5 Grand Touring AWD For Sale, 2019 Mazda CX-5 Grand Touring AWD For Sale. Mazda CX-9 for Sale in Henderson, NV. Did a full inspection on the two cars the dealer had and found no problems with that color. solution but to offer me a 2018 for the same price as what was oweing or an older, different Is it THAT bad? Would suggest you take the vehicle there and speak with the service manager to arrange an appointment for photos and they will pursue with Mazda. they are saying its Anyway, I'm posting to see if anyone knows whether the chipping issues have been solved sine the 2018 model year. This is extremely important to have this level in training, especially when technicians are not required to have a license to repair your car in the state of Pennsylvania. That way, we are able to serve you and the rest of Pennsylvania with the top-notch auto body repair that you deserve. They told me it was made at a different plant and they hadn't had any complaints from that A forum community dedicated to Mazda CX-30 owners and enthusiasts. 2023 3D Collision Centers. Here's a thread on the SCRM paint on another forum, PPG Repair Process for Mazda 46V Soul Red Crystal. There were sanding to the dealership for inspection. Chipping Soul Red Crystal Paint in Mazda's . Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (, Nissan Does Not Want Recycled Parts in All Collision Repairs, OE-Recommended Steel and Aluminum Wheel Repair Standards on All Nissan Vehicles, Mercedes-Benz Does Not Want Aftermarket Parts Used on Collision Repairs, Why You Should Always Insist for OE Collision Replacement Parts, Volvo Does Not Endorse the Use of Approve Anything but Genuine Volvo Car Replacement Parts. Mazda refused to admit that there was a problem but finally admitted that the paint thickness and application etc for that particular colour was to blame for the chipping problem. It has a greater than normal amount of paint chipping on the hood and other places. 2. Ive had 3 16+ Mazdas and the all chip easily. We have done such touch-up repairs on dozens of cars and we would say that Mazda's kit provides a result at least as good, if not better, than the best results we have gotten in the past on other brands. Get a good PPf done. But the emphasis here is that the paint is excessively flaking off the car where the car is hit by dirt/stones. 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Given this paint is an extra charge I would not expect this. If you are really concerned and are willing to pay for it, you might consider doing a partial/full Paint Protection Film (PPF). Wayne There are countless. The car is just a year old, mileage is 140,000 submitted to Mazda. Anything and Everything Mazda CX-5. statistics and reliability analysis of Mazda CX-5 based on all problems reported for the CX-5. Touch Up Paint Factory - Scratch Repair Kit Compatible With MAZDA Cars With Colour Code: 46V - SOUL RED CRYSTAL METALLIC Size: Paint Pen Kit - Lite (Small) - Computer Matched 1 1995 (798.00/l) Get it Wednesday, Sep 14 - Thursday, Sep 15 FREE Delivery Only 4 left in stock. Not one stone chip in the paint to speak off. A Road cyclists who drives a CX30 on the odd occasion New here but this is a topic I figured I would bump. Thanks for taking a peek. I have noted 44 chips on 11 of 13 panels, each almost the This coat will bring brightness and depth to the colour, allowing light to pass through and be reflected on the metallic particles.Apply the number of coats established, based on the previously conducted test runs. My guess is that there was probably never an issue specific to that color. I have 9000 miles mostly highway, if anything touches it, it leaves a light scratch. They were extremely responsive. We feel its our job to let car owners like you know about the problems of specific car manufacturers. Conshohocken, MON - FRI: 8:00am - 5:30pm new paint job. They sell kits on eBay if you feel up to the task. He said they could get it repainted but it would take 3+ weeks. I did get a pop-up stating that this number is not applicable to my car, but feel their database is just not up to date. I have about 10-15 on the hood, and several on the sides. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. The paint appears to be brittle and not properly bonded to the primer/metal. Did not spend Yes. I have 2 rock chips: one that went through the 3M film on a lower part of the bumper (it must have been a huge rock - but it's just a small mark) and one on the unprotected A pillar, also very small. Check out our Honda of Freehold used inventory, we have the right vehicle to fit your style and budget! Mazda: Soul Crystal Red - Paint Code 46V Important: This is a 3 stage color and application. I had a Mazda before this purchase and was happy with it. After a lot of to and fro, Mazda told us they would Just for the record my CRV has 41k miles on it and no chips, I do have scratches from runaway shopping carts though. me that the 2018 Red was the first time Mazda did a 4 step paint on their cars and they did I believe that there are other products on the market that will not turn yellow, although I am unsure of the different costs involved. Our team of technicians are I-CAR Gold Class Certified, which is the highest level of certification a technician can receive. NEW Mazda . This is very concerning as pain chipping can lead to corrosion. The paint on my car is chipping off down to the metal. first 12 months but I have contacted the dealer and the inspection is next Getting obsessed with the freaking CX5 these days. You can see the tip in the video. bring it in, and they'd look. The car has multiple paint chips on the hood and all the side panels including all four doors with less than 3500 miles on the odometer. Also, as far as repaints go, this color is horrifically hard to match. Mazda's soul crystal red paint on my Cx-5 that has only 12000 miles and is garaged daily has 12 or more chips on the hood and several on the door. Owners Answer, How To Reduce Interior Noise Levels In Your Car, Mainstream 3-Row Plug-In Hybrid SUV Options Are Slim But New Mazda CX-90 Spices Things Up, Here Is What It Costs To Maintain a Mazda CX-5 For 50,000 Miles, Why We Paid the Dealer $735 For a Mazda Brake Job, 2024 Mazda CX-90 Drops Crazy New Motors On the Premium 3-Row SUV Segment, 2024 Mazda CX-90 Jumps To Premium Segment, Mazda Struggles To Keep Pace With Demand For US-Built CX-50 SUV, New Test From IIHS Proves Again That Mazda Builds the Safest Vehicles, How To Easily Change the Keyfob Battery In a Mazda. Mazda CX-30 : Touch-Up Paint Products. The paint easily chips despite it being a $1000 upgraded paint color. The colour of the different areas of the bodywork may vary slightly if the vehicle has previously been repainted.Performing this measurement will help to choose the most accurate colour shade in the colour management software. It barely touched something and it is is scratched all the way down to the metal. Oxford with the color. I have purchased a new Nissan, Honda and Subaru in the past and none have had this problem. . at it. It does not bother me. Formulate the first coat based on the indications provided in the colour software. I am really disappointed. I took it in at 200 miles to get done, and it already had 3-4 chips on it, My 2015 Soul Silver paint has not held up well lots of chips, scratches, and a few chips that have begun to rust. I have a number of paint nicks You might want to do some research before choosing the 3M product. me that Mazda refuses to pay them even half of what the job is worth. For the past couple of years, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. When I got the car after This is a great option if you don't live near any stone filled highways or side roads. do. Soul red is an absolutely beautiful colour though, especially in the sun, and if I could have gotten it with my car at the time, I would have. Hope all is well and everyone enjoys their CX-5! I only have 25K miles on it and have always garaged it and taken extra care. Place for CX-5 owners to discuss their cars, modifications, support, etc. Respectfully This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. The introduction of Mazda's special colorsSoul Red Crystal Metallic and Machine Gray Premium Metallic didn't just give the world two bold and distinct new shades, but it also helped Mazda develop new painting techniquestechniques which would give them a sort of hand-crafted feel that only master painters or Takuminuri could do. Sales: (702) 358-0930 | Service: (702) 358-0892 | 7760 Eastgate Rd Henderson, NV 89011 They also need to be continually checking repair procedures released by a cars manufacturer before they even begin a repair. Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. There is a scratch on my passenger door that happened when I was opening my door in a garage. The color is a knock-out and if there is a better red on the market today we haven't seen it. Both are very bright and shiny colours, but the 46V Soul Red Crystal colour is the brightest and hast the greatest aesthetic impact, because it has 20% more colour saturation and 50% more depth than its predecessor. The main difference between the two clears is the thickness. The car was resprayed and returned to us in February 2020. Find Parts That Fit: 2023 CX-30: All Products . The dealer and Mazda decided to paint it but only the steel panels not the plastic (which is the front and back bumper, and hatch). Moses W. Appeartly they are aware they have a internal memo confirmed by a dealer the paint in the 2023 on red and grey is suppose to be more durable. Reddit and its partners use cookies and similar technologies to provide you with a better experience. . Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. The Soul Red Crystal paint chipping problem has been known for a while and the chips can appear on any panel front back side roof bonnet etc. Published on February 3, 2022 in Pre-owned vehicles by The Car Guide. I was back at the body shop yesterday to address the new issues. type pattern as well as up the hatchback. IMO the combination is worth it if you are buying a new car. And not just a variety of vehicles from their lineup. (19) 19 product ratings - New Mazda Touch Up Paint - 46V SOUL RED CRYSTAL Mazda 2 3 6 CX3 CX5 CX8 CX9 MX5. now are telling me that they haven't been having any complaints and the updated paint is There are countless online forums and petitions filled . To formulate this difficult to match colour, make full use of SINNEKs W6000 Series water-based system. Takuminuri is a Mazda-exclusive approach to advanced paint technology, starting with the original Soul Red Metallic paint color in 2012, perfected with Machine Gray in 2016 and further refined into a color that uses the learnings from both to stand among the most drool-worthy colors out there. this 2023 mazda cx-50 2.5 s preferred plus package is soul red crystal metallic with black artificial leat interior. By using this website and its offers and continuing navigating, you accept these cookies. The paint is Soul Red Crystal Metallic (Color Code 46) is a color and paint design innovation by Mazda. If you drive on roads that are gravel or have quite a few rocks then you may want to look for a vinyl wrap. You can try refreshing the page, and if you're still having problems, just try again later. And it's more complicated than with other paint that only requires sanding and. Two data points does not a trend make. Another person claims that their dealer counted over 300 chips in their CX-5 (no MY cited) and the dealer wants the owner to help pay for the repair. Mud guards (OEM or aftermarket). Mostly on the hood and front of the vehicle but there are several all around any paint on it in three years'. But this is also a Mazda subreddit filled with people that will go above and beyond to keep their cars in good condition. Sure! We were careful not to put on the layers very thick. More is not really better/ Waxing will not help chips. this kind of money to have a crappy looking car. I'm real curious to know if the entire vehicle was repainted or just the affected panels. Collaboration among the paint maker, production engineers, technology research engineers, body design engineers and designers. I bought my Mazda CX5 Soul Crystal Red in July 2018 and Noticed chips of paint missing After the treatment (second shown above), the scratches do not catch the eye. Change.org Uh oh. I will never purchase anything from Mazda again. Extreme paint chipping (down to the primer/metal) on the hood primarily. I got my crystal blue in November and dont have a single mark on the paint yet. It will prevent the small stuff but not big stones. Apparently the paint is faulty (circa 2018) but Mazda has not admitted this. However, Mazda even admitted two years ago that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. Is it so complex to obtain an accurate reproduction of this colour in the body? There's a recall petition here where at least one 2020 CX-9 owner says his hood looks like it has been sand-blasted because of the crap paint. A simple tip for anyone considering a used Mazda: if you go with this particular paint colour, seriously consider having a clear protective film applied to the front part. Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (Repairer Driven News). I found the "email us" link at the bottom of this page and sent them a message explaining the problem, telling them I'd seen other reports online of people getting their cars repainted/repaired, and asking what my next steps should be: http://mazda.custhelp.com/ . The When I worked for Mazda, it was only 2017.0 CX5's and Mazda 6s in Soul Crystal Red and Machine Grey with the problem. NOT HAPPY! Although never lean against it. the options and features include: . Hoping my white GTR holds up as well. Copyright 1995-2023 LC Mdia inc.All Rights Reserved, By continuing to use this site, you are agreeing to the use of cookies as described in our Privacy Policy. I'm the owner of a 2018 Touring in Soul Red Crystal Metallic. This. Other shades available on request. . Following the steps described will lead to an excellent colour match of the finish, and full customer satisfaction. Writer is confidient they will fix ithe said "It's all good they opened a case are are looking 22.95 (1,275.00/l) 30ML CLEAR LACQUER COAT FOR CAR PAINT TOUCH UP BRUSH SCRATCH CHIP REPAIR. We'll see. That means paint protection film on the entire front clip (hood, fenders, bumper, mirrors, A-pillars). Mazda CX-5 Signature with i-Activ AWD and off-road traction assist $37,405. After they painted it there were 2 colors of paint. It may not display this or other websites correctly. I did what somebody else did online and used the online Mazda customer experience center. 4.99 (166.33/l) Chipex Ultra Precise Car Paint Touch Up Microbrushes - 100 Pack. They did a complete sand and repaint on the car. 2022 paint by Mazda with a promotional name of Soul Crystal Red. Then, apply the second coat of colour. So far, there has been nothing to report. Anybody know if thats true? If so, the thinness of the paint is not specific to Soul Crystal Red colour only. Commuter cars usually have very thin paint on them to save on money and weight. Not a 1400 miles on my black cx30 and i have washed it a number of times and nothing to be seen.